EVERYBODY FOR THE RECORD MY NAME IS GABRIELA CLAUDIA ZAPATA CITY COUNCILOR FOR DISTRICT ONE AND I'M THE CHAIR OF THE CITY COUNCIL COMMITTEE ON GOVERNMENT OPERATIONS.
TODAY IS FEBRUARY 24TH, 2025 AND THE TIME IS 311. THIS HEARING IS BEING RECORDED. IT IS ALSO BEING LIVESTREAMED AT BOSTON DARK OF FORWARD SLASH
CITY DASH COUNCIL DASH TV AND BROADCAST ON XFINITY CHANNEL EIGHT OUR RCN CHANNEL 82 FILES CHANNEL 964. WRITTEN COMMENTS MAY BE SENT TO
THE COMMITTEE EMAIL AT TCC DOT GEO AT BOSTON DOT GOV AND WILL BE MADE A PART OF THE RECORD AND AVAILABLE TO ALL COUNCILORS . PUBLIC TESTIMONY WILL BE TAKEN AT THE END OF THIS HEARING.
INDIVIDUALS WILL BE CALLED ON IN THE ORDER IN WHICH THEY SIGNED UP AND WILL HAVE 2 MINUTES TO TESTIFY. IF YOU ARE INTERESTED IN TESTIFYING IN PERSON PLEASE ADD YOUR NAME TO THE SIGN UP SHEET NEAR THE ENTRANCE OF THE
CHAMBER. IF YOU ARE LOOKING TO TESTIFY VIRTUALLY PLEASE EMAIL OUR CENTRAL STAFF LIAISON MEGAN KAVANAUGH AT ANY G H AND DOT K
V AND AG H BOSTON DOT GOV FOR THE LINK IN YOUR NAME WILL BE ADDED TO THE LIST. TODAY'S HEARING IS ON DOCKET 0407. MESSAGE IN ORDER FOR YOUR
APPROVAL AN ORDINANCE FOR ROAD SAFETY AND ACCOUNTABILITY FOR DELIVERY PROVIDERS. THIS MATTER WAS SPONSORED BY MAYOR MICHELLE WU AND REFERRED TO THE COMMITTEE ON FEBRUARY
5TH, 2024. TODAY I'M JOINED BY MY COLLEAGUES IN ORDER OF ARRIVAL COUNCILOR DURKIN. COUNCILOR MURPHY. COUNCILOR WEBER. COUNCIL PRESIDENT LOUIJEUNE AND
WE ALSO HAVE A LETTER OF ABSENCE FROM COUNCILOR ED FLYNN. I'LL NOW PASS IT TO MY COLLEAGUES FOR ANY OPENING REMARKS THAT THEY MAY HAVE STARTING WITH COUNCILOR DURKIN.
THANK YOU SO MUCH, CHAIR. TODAY WE HAVE THE OPPORTUNITY TO TAKE AN IMPORTANT STEP FORWARD TOWARDS SAFER STREETS IN BOSTON BY BRINGING A LONG OVERDUE ACCOUNTABILITY MEASURE TO THIRD PARTY DELIVERY
COMPANIES. AS THE CHAIR OF PLANNING, DEVELOPMENT AND TRANSPORTATION ,I CHAIRED A HEARING LAST SUMMER WHERE I PRESSED THESE PLATFORMS TO USE THEIR OWN DATA TO MITIGATE THEIR IMPACTS ON OUR STREETS. WE WEREN'T ABLE TO COME TO ANY
CONCLUSION ON THAT AND SEEING THE MAYOR'S ORDINANCE AND SEEING THE DATA ASKS THAT ARE WITHIN IT. I KNOW THAT WE'VE MADE SOME POWERFUL STRIDES TOWARDS A CONVERSATION AND TRYING TO
FIGURE OUT HOW WE REALLY MITIGATE THESE THIRD PARTY APPS ON OUR STREETS. I'M PROUD TO SUPPORT THIS FRAMEWORK OF THE ORDINANCE BEFORE US TODAY WHICH ESTABLISHES CLEAR REGULATIONS
FOR DELIVERY COMPANIES OPERATING IN BOSTON. THIS ORDINANCE REQUIRES THESE PLATFORMS TO OBTAIN PERMITS BY PROVIDING UMBRELLA LIABILITY INSURANCE FOR ALL THEIR DELIVERY DRIVERS AND SHARING
CRITICAL DATA TO IMPROVE ENFORCEMENT AND SAFETY MEASURES BY REQUIRING COMPANIES TO SHARE AGGREGATED DATA ON DELIVERY ROUTES AND VEHICLE OPERATIONS. WE CAN IMPROVE TRAFFIC ENFORCEMENT, DESIGN SAFER ROADS
AND IMPLEMENT POLICIES THAT PROTECT ALL USERS. THESE PLATFORMS CAN NO LONGER TURN A BLIND EYE TO THE CONGESTION AND SAFETY RISKS THAT THEY CREATE. THIS IS NOT JUST ABOUT REGULATION IT'S ABOUT PUBLIC
SAFETY. WE HAVE SEEN A RISE IN RECKLESS AND ILLEGAL OPERATION OF MOTORIZED VEHICLES ON OUR STREETS. MANY OF US HAVE HEARD DIRECTLY FROM CONSTITUENTS WHO FEEL UNSAFE DUE TO MOPED RIDERS
WEAVING THROUGH TRAFFIC IGNORING SIGNAL SIGNALS AND PUTTING PEDESTRIANS AT RISK. JUST TWO DAYS AGO I HEARD FROM ONE OF MY CONSTITUENTS THAT THEIR COUSIN WAS HIT BY A DELIVERY DRIVER.
THEY DECIDED NOT TO CALL 911 SO UNFORTUNATELY WE DON'T HAVE THAT AS A DATA POINT. UNFORTUNATELY TOO MANY OF THESE DATA POINTS GO UNNOTICED AND WITHOUT CLEAR RULES GOVERNING
GOVERNING OUR INTERACTIONS BETWEEN DELIVERY SERVICES AND OTHER ROAD USERS WE RISK WORSENING THIS CRISIS RATHER THAN ADDRESSING IT. THE PROPOSED PROPOSAL BEFORE US IS A WIN FOR OUR NEIGHBORHOODS
SMALL BUSINESSES AND DELIVERY DRIVERS ALIKE. I DO THINK IT'S REALLY IMPORTANT THAT WE HAVE THIS CONVERSATION AND THAT WE HAVE A WORKING SESSION BECAUSE THERE ARE SOME IDEAS THAT I HAVE
AROUND WAYS THAT WE COULD MAKE THIS EVEN BETTER SUCH AS ATTACHING A DELIVERY FEE TO COVER THE EXPENSES TO DO WITH THIS ORDINANCE.
I KNOW THERE HAS IS SOME DEBATE THERE BUT I DO THINK IT'S REALLY IMPORTANT THAT WE HAVE THE CONVERSATION AND THAT WE BRING EVERYONE TO THE TABLE. SO I JUST WANT TO TAKE A CHANCE TO THANK OUR COUNCILOR CLAUDIA ZAPATA, OUR CHAIR WHO DOES SUCH
A GREAT JOB WITH GOVERNMENT OPERATIONS AND I TRUST THAT WE'LL HAVE A GREAT PROCESS AND THANK YOU TO THE CHIEF OF STREETS TO GO TO DEPUTY SUPERINTENDENT HUMPHREYS. THANK YOU FOR ALL THAT YOU DO.
THANK YOU. THANK YOU. COUNCILOR DURKAN, WE'VE BEEN JOINED BY COUNCILOR PEPEN. COUNCILOR MURPHY IF YOU HAVE
ANY OPENING REMARKS. LOOKING FORWARD TO THIS CONVERSATION. HEARING BOTH SIDES OF THE PANEL . YOU KNOW WHAT STARTED I BELIEVE AS A CONVENIENCE HAS BECOME A
QUALITY OF LIFE ISSUE NOW WHERE PEOPLE RELY ON DOORDASH AND INSTACART AND THE FIRST TIME HONESTLY I EVER ORDERED FROM AMAZON WAS TWO YEARS AGO IS THE COMPANY'S BEEN AROUND MUCH
LONGER SO SO MANY MORE PEOPLE SENIORS OTHERS USE THESE DELIVERY SERVICES I KNOW WE DID HAVE A HEARING A FEW MONTHS BACK ABOUT ROAD SAFETY AND MOPEDS AND BIKES BECAUSE MANY
OF THE CONSTITUENT CONCERNS AND COMPLAINTS I GET AREN'T RELATED DIRECTLY TO DOORDASH OR DELIVERY. IT'S ABOUT JUST THE USE OF UNREGISTERED BIKES ON THE
ROADS. I KNOW THIS HEARING OBVIOUSLY IS DIRECTLY RELATED TO THE COMPANIES SO LOOKING FORWARD TO HEARING WHAT WE DO NEED TO DO.
I MEAN PEOPLE NEED TO BE SAFE ON THE STREETS BUT WE ALSO HAVE TO KNOW THIS IS YOU KNOW, THERE IS EMPLOYEES AND UNLIKE AMAZON AND OTHERS WHO IF YOU WORK FOR THEM YOU GET A COMPANY CAR AND
IT'S ON THEM TO KEEP IT INSURED AND SAFE THAT THE WAY YOU KNOW THESE A LOT OF PEOPLE ARE MAKING THEIR BUSINESS IS IN THEIR OWN MOPEDS BIKES ELECTRIC BIKES SO I THINK WHATEVER
EXPECTATIONS WE PUT ON THESE SERVICE PROVIDERS SHOULD BE ACROSS ALL PEOPLE USING OUR STREETS. SO I HOPE THAT THAT'S PART OF THE CONVERSATION TODAY. SO LOOKING FORWARD TO IT. THANK YOU. THANK YOU.
COUNCILOR MURPHY, COUNCILOR WEBER THANK YOU VERY MUCH. CHAIR. I YOU KNOW, I I'VE REVIEWED THE
ORDINANCE AND I APPLAUD THE MAYOR AND HER TEAM FOR TRYING TO TACKLE THIS. YOU KNOW, A VERY IMPORTANT ISSUE FOR OUR CITY TO MAKE OUR
STREETS SAFER AND TO PROVIDE FOR INSURANCE NOT ONLY FOR OUR PEDESTRIANS AND DRIVERS BUT PEOPLE WHO ARE DOING THIS WORK WHO'S NOW YOU KNOW, IT SEEMS
VITAL TO THE CITY OF FOOD DELIVERY. YOU KNOW, I THINK A LOT OF THESE REQUIREMENTS IN THE ORDINANCE WE WOULDN'T NEED IF THE COMPANIES IN QUESTION
SIMPLY CLASSIFIED THEIR DRIVERS AS EMPLOYEES. THEY WOULD BE REQUIRED TO HAVE INSURANCE. THEY WERE REQUIRED TO PROVIDE THEM WORTH OF WORKERS COMPENSATION. THEY'D BE REQUIRED TO MAKE SURE
THEY GET PAID. AND YOU KNOW, I I HAVE A HARD TIME ACCEPTING THAT SOMEBODY WHO'S RIDING AROUND ON A MOPED DELIVERING FOOD FROM
RESTAURANTS IS AN INDEPENDENT BUSINESS OWNER WHO'S CONDUCTING, YOU KNOW, THIS SORT OF SKILLED OPERATION FOR FOR PROFIT. BUT YOU KNOW, WE HAVE TO SORT
OF APPROACH THIS FROM MANY DIFFERENT ANGLES AND THIS IS THIS IS ONE WAY TO DO IT AND I LOOK FORWARD TO HAVING THIS CONVERSATION. THANK YOU. THANK YOU. COUNCIL MEMBER OF COUNCIL
PRESIDENT LOUIJEUNE THANK YOU, MADAM CHAIR AND GOOD AFTERNOON EVERYONE. THANK YOU FOR BEING HERE TO THE ADMINISTRATION AND TO MY COLLEAGUES AND I KNOW WE'LL BE HEARING FROM INDUSTRY LATER. I THINK IT'S TIMELY FOR US TO
BE HAVING THESE CONVERSATIONS NOT ONLY FOR THE SAFETY OF OUR ROADS FOR RESIDENTS BUT ALSO I THINK FOR THE BENEFIT TO OF OF THE FOLKS WHO WORK FOR DOORDASH AND AND GRUBHUB AND UBER.
SO I THINK THIS IS TIMELY. I LOOK FORWARD TO I'M ALWAYS THINKING ABOUT WHAT OTHER CITIES ARE DOING AND I KNOW WE IN BOSTON ARE NOT THE FIRST TO ROLL OUT REGULATIONS AROUND THE
REQUIREMENT FOR INSURANCE OR DATA SHARING IN THEIR CITIES THAT PROVIDE MORE ROBUST OPTIONS FOR FOR RESIDENTS TO OPT OUT OF CERTAIN TYPES OF DATA SHARING.
THERE ARE OTHER ORDINANCES THAT HAVE PUT CAPS ON DELIVERY FEES AND THAT HAVE REQUIRED DISCLOSURE OF GRATUITY INFORMATION. SO I LOOK FORWARD TO SEEING WHAT WE'RE DOING AND HOW IT COMPARES TO OTHER CITIES AND
HOW YOU KNOW, WHAT WORKS BEST FOR YOU KNOW OF COURSE IS NOT GOING TO BE COMPLETE ALIGNMENT AND AGREEMENT BETWEEN THE COMPANIES, THE WORKERS AND THE CITY. BUT AS MUCH OVERLAPPING AGREEMENT AS WE CAN IN TERMS OF WHAT WORKS, WHAT MAKES THE
MOST SENSE. SO I LOOK FORWARD TO THE CONVERSATION AND THANK YOU AGAIN. MANAGER THANK YOU COUNCILOR PEPEN THANK YOU, MADAM CHAIR. GOOD AFTERNOON EVERYONE. THANK YOU TO THE PANELISTS FOR
BEING HERE TODAY. THIS ORDINANCE IS ONE THAT I VERY MUCH SUPPORT JUST BECAUSE I'M ALL ABOUT ROAD SAFETY AND TRANSPORTATION SAFETY IN OUR CITY AS WE CONTINUE TO DEVELOP OF HOW OUR RESIDENTS CONTINUE
TO BUY THINGS VIA APPS OR ONLINE AND THE FACT THAT THERE'S A LOT OF DELIVERY SERVICES I THINK THAT THIS IS THE RIGHT NEXT STEP IN OUR CITY. I AM ALSO PART OF A 20 ON AN
UNRELATED TOPIC BUT KIND OF RELATED I'M PART OF THE TASK FORCE WITH COUNCILOR MEJIA AND COUNCILOR FLYNN ABOUT ENSURING THAT THEIR SAFETY IS IN OTHER TYPES OF WAY WITH WE'RE DELIVERY DRIVERS AND IT JUST I
THINK THAT THIS GOES ALL HAND-IN-HAND WITH WHAT WE'RE TRYING TO ACHIEVE WHICH IS EVERYONE FEELS SAFER ON THE ROADS. I ALSO WOULD LIKE TO JUST AT SOME POINT THE CONVERSATION BRING THE PERSPECTIVES OF THOSE
THAT ARE ACTUALLY DOING THE WORK AS WELL ACTUALLY ACTUALLY SPEAKING WITH THEM AND KNOWING QUITE A BIT OF THEM UNDERSTANDING THAT THIS MAY ACTUALLY LEAD TO A SAFER SCENARIO FOR EVERYONE.
I THINK THAT COUNCILOR DURKAN MENTIONED THEIR EMPLOYEES YOU KNOW THEY SHOULD HAVE THIS SHOULD HAVE THE BENEFITS TO PROTECT THEM AND I LOOKING FORWARD TO BEING PART OF THAT CONVERSATION TO MAKE IT HAPPEN .
SO THANK YOU SO MUCH FOR HAVING US. THANK YOU. COUNCILOR PEPEN, JUST BRIEFLY WOULD SAY THAT GIVEN THE GROWING INFLUENCE AND USES OF THE OF THIRD PARTY DELIVERY
PLATFORMS IN BOSTON, I DO THINK THAT THIS IS A NECESSARY STEP. I DO HAVE SOME QUESTIONS FOR BOTH THE ADMINISTRATION PANEL AND THE FORTHCOMING INDUSTRY PANEL AND REALLY LOOK FORWARD TO THIS DISCUSSION.
BUT OVERALL JUST APPLAUD THE MAYOR FOR PUTTING THIS FORWARD AND AND I DO AGREE THAT THERE COULD BE POTENTIALLY SOME ADDITIONS AND I'M GRATEFUL FOR THE CONVERSATIONS THAT WE'VE
ALREADY HAD, CHIEF, ABOUT ABOUT SOME IDEAS AND I APPRECIATE SOME OF THE CONVERSATIONS I'VE HAD WITH THE INDUSTRY AS WELL TOO. SO AT THIS POINT NOW I WILL PASS IT OVER TO THE
ADMINISTRATION PANELISTS WE HAVE JOSHUA FRANKLIN HODGE WHO IS THE CHIEF OF STS DAN HUMPHREYS WHO'S THE DEPUTY SUPERINTENDENT OF FIELD SERVICES. WE ALSO HAVE BTD COMMISSIONER AND DEPUTY CHIEF
OF INFRASTRUCTURE TRANSPORTATION TRANSPORTATION I APOLOGIZE NICK OF CHARLESTOWN RESIDENT THANK YOU FOR BEING HERE. TAKE IT AWAY. YEAH. THANK YOU VERY MUCH, MADAM CHAIR AND MEMBERS OF THE
COUNCIL APPRECIATE THE OPPORTUNITY TO SPEAK TODAY ON BEHALF OF THE MAYORS ROAD SAFETY AND ACCOUNTABILITY FOR DELIVERY PROVIDERS ORDINANCE I WILL OFFER SOME INTRODUCTORY REMARKS JUST TO FRAME THE
ADMINISTRATION'S GOALS AND PERSPECTIVE IN INTRODUCING THIS ORDINANCE SO FOOD DELIVERY APPS SUPPORT RESTAURANTS AND THEY PROVIDE CONVENIENCE TO
RESIDENTS BUT THEIR EXPLOSIVE AND UNREGULATED GROWTH IN RECENT YEARS HAS GENERATED UNINTENDED CONSEQUENCES AND CREATED SAFETY CONCERNS ON OUR STREETS WE HEAR FROM PEOPLE IN NEARLY EVERY NEIGHBORHOOD THAT
THE IMPACTS OF DELIVERY SERVICES ARE NEGATIVELY AFFECTING QUALITY OF LIFE WITH UNSAFE DRIVING, ILLEGAL PARKING AND INCREASING CONGESTION. THESE ISSUES ARE LONG STANDING
EVEN BEFORE SCOOTERS BECAME A COMMONLY USED DELIVERY VEHICLE, WE HEARD CONCERNS ABOUT THE IMPACTS OF DOUBLE AND SOMETIMES TRIPLE PARKED VEHICLES BLOCKING BUS LANES, BIKE LANES, VEHICLE
LANES CREATING CONGESTION LEADING TO UNSAFE AND CHAOTIC STREETS AND MAKING IT OTHERS HARDER FOR OTHERS TO PARK AND DRIVE. THE DELIVERY INDUSTRY IS SECRETIVE AND LITTLE DATA IS AVAILABLE ABOUT THE SCALE
OF THEIR SERVICES. HOWEVER, A 2022 STUDY BY MPAC ESTIMATED THAT THERE WERE AS MANY AS 105 MILLION FOOD DELIVERY TRIPS IN MASSACHUSETTS IN THE PRIOR YEAR.
THAT'S MORE THAN THE NUMBER OF UBER AND LYFT TNC TRIPS. THE DELIVERY INDUSTRY HAS ONLY CONTINUED TO GROW SINCE AND WE ESTIMATE THAT TENS OF MILLIONS OF DELIVERY ORDERS BEGINNER AND IN THE CITY OF BOSTON EACH YEAR
FOOD DELIVERY HAS AN OUTSIZED IMPACT ON OUR STREETS. A STUDY IN LONDON FOUND THAT THE TYPICAL DELIVERY DRIVER SPENT 10 MINUTES WAITING FOR EACH ORDER AT RESTAURANTS AND 2
MINUTES COMPLETED COMPLETING EACH DELIVERY ALL WHILE OCCUPYING LIMITED CURB SPACE OR PARKING ILLEGALLY. THIS PAST SUMMER WITH OUR COLLEAGUES AT THE BOSTON POLICE DEPARTMENT, THE ADMINISTRATION
LAUNCHED AN EDUCATION AND ENFORCEMENT CAMPAIGN TO INFORM DELIVERY DRIVERS ABOUT THEIR RESPONSIBILITIES ESPECIALLY AS IT PERTAINS TO REGISTERING TO REAL VEHICLES AND FOLLOWING THE RULES OF THE ROAD. WE HAVE SEEN BETTER ADHERENCE
TO THOSE REQUIREMENTS AND THE CITY HAS FOLLOWED THROUGH WITH INCREASED ENFORCEMENT. BUT DELIVERY COMPANIES NEED TO STEP UP AND DO THEIR PART. SAFETY ON OUR STREETS IS NOT ONLY THE RESPONSIBILITY
OF INDIVIDUAL DRIVERS BUT ALSO THE PLATFORMS WHO RECRUIT AND DISPATCH THOUSANDS OF PEOPLE TO MAKE DELIVERIES USUALLY WITH LITTLE OR NO SAFETY TRAINING AND OPERATING UNDER A SYSTEM
OF FINANCIAL INCENTIVES THAT ENCOURAGES SPEED ABOVE ALL ELSE . WITH THIS ORDINANCE, THE ADMINISTRATION AIMS TO IMPLEMENT COMMON SENSE RULES REGISTRATION, INSURANCE AND DATA SHARING.
OUR GOAL IS NOT TO OVERREGULATE OR TO RAISE COSTS FOR CONSUMERS OR RESTAURANTS. RATHER TO CREATE A BASIC FRAMEWORK OF RESPONSIBILITY FOR THE MULTIBILLION DOLLAR FOOD DELIVERY INDUSTRY.
FIRST, THIS ORDINANCE REQUIRES THAT LARGE PLATFORMS REGISTER WITH THE CITY AND RECEIVE A PERMIT TO OPERATE. THIS IS STANDARD PRACTICE TODAY FOR MANY TYPES OF BUSINESSES BIG AND SMALL WHOSE OPERATIONS
AFFECT OUR STREET. FOR EXAMPLE, YOU NEED A PERMIT TO OPEN A FOOD TRUCK, SHOOT A MOVIE, HAVE VALET PARKING OR OFFER OUTDOOR STREET DINING.
SECOND, THIS ORDINANCE CREATES AN INSURANCE REQUIREMENT THAT ESTABLISHES A BUSINESS INCENTIVE FOR THESE COMPANIES TO FOCUS MORE ON SAFETY NOT JUST PROFIT. COMPANIES WILL BE REQUIRED TO HOLD COVERAGE THAT OFFERS
RECOURSE TO ANYONE INJURED IN A CRASH WITH A DELIVERY DRIVER REGARDLESS OF THE TYPE OF VEHICLE THEY OPERATE OR THE INSURANCE STATUS OF THAT DRIVER. THE PRICE OF INSURANCE REFLECTS RISK. RESPONSIBLE COMPANIES CAN
MANAGE THE COST OF THEIR INSURANCE PREMIUMS BY TAKING ACTION TO PROTECT PUBLIC SAFETY WITH TRAINING, DRIVER VERIFICATION AND PROACTIVE MONITORING. THIRD, THE DATA SHARING
REQUIREMENTS WILL PROVIDE THE CITY WITH A CRITICAL TOOL TO IDENTIFY AND ADDRESS SAFETY AND CONGESTION IMPACTS. RIGHT NOW WITHOUT DATA WE ARE FORCED TO REACT TO MANAGE
DELIVERY HOTSPOTS AFTER PROBLEMS OCCUR AND WHEN FRUSTRATED RESIDENTS REACH OUT TO CITY HALL FOR HELP. UNDER THIS ORDINANCE THE COMPANIES WILL SHARE BASIC DATA SUCH AS THE TYPES OF VEHICLES
USED TO COMPLETE DELIVERIES WHERE AND WHEN RESTAURANTS EXPERIENCE THE HIGHEST VOLUMES OF ORDERS HOW QUICKLY TRIPS ARE COMPLETED AND HOW LONG VEHICLES IDLE IN OUR STREETS.
ACCESS TO THIS INFORMATION WILL ALLOW US TO PROACTIVELY ADDRESS PARKING REGULATIONS TARGETING FORESMAN AND WORK WITH RESTAURANTS TO MINIMIZE THE NEGATIVE IMPACTS OF DELIVERY. THE DATA REQUIRED SERVES A
CLEAR PUBLIC PURPOSE AND DOES NOT IDENTIFY CUSTOMERS OR DRIVERS. RATHER IT PROVIDES US AND THE PUBLIC WITH A BASIC WINDOW INTO
THE OPERATIONS OF AN INDUSTRY THAT PUTS TENS IF NOT HUNDREDS OF MILLIONS OF VEHICLE MILES ON OUR STREETS EVERY SINGLE YEAR. ONLY THE BIG TECHNOLOGY COMPANIES THAT OPERATE ON DEMAND FOOD DELIVERY APPS ARE
SUBJECT TO THIS ORDINANCE. LOCAL RESTAURANTS WHO OFFER THEIR OWN DELIVERY IN TRADITIONAL SHIPPING COMPANIES LIKE UPS AND FEDEX ARE NOT SUBJECT TO THESE NEW RULES. THESE THREE REQUIREMENTS REGISTRATION, INSURANCE AND
DATA SHARING REPRESENT BASIC ACCOUNTABILITY. THIS IS NOT AN ONEROUS OR EVEN A COMPREHENSIVE REGULATORY FRAMEWORK AND IT DOES NOT IMPOSE UNREASONABLE COSTS OR
COMPLEXITY ON THE INDUSTRY. RATHER, THIS IS A FIRST STEP BY THE CITY TO BRING THIS INDUSTRY OUT OF THE SHADOWS AND GIVE THESE COMPANIES THE CHANCE TO SHOW THAT THEY ARE WORKING WITH
US IN GOOD FAITH. OUR GOAL IN THE STREETS CABINET IS SIMPLE HELP PEOPLE MOVE SAFELY AND EASILY WHEREVER THEY NEED TO GO. HOWEVER THEY CHOOSE TO TRAVEL.
THE WIDESPREAD PROBLEMS CAUSED BY THE UNREGULATED GROWTH OF APP BASED DELIVERY HAS MADE OUR STREETS LESS SAFE AND MADE IT HARDER TO GET AROUND OUR CITY. FOOD DELIVERY APPS BRING BUSINESS AND CONVENIENCE
BENEFITS TO BOSTON. HOWEVER, THESE BENEFITS DO NOT HAVE TO COME AT THE EXPENSE OF PUBLIC SAFETY AND WELL-FUNCTIONING ROADS THAT DO NOT HAVE TO COME AT THE EXPENSE
OF PEOPLE FEELING SAFE WALKING IN THEIR NEIGHBORHOODS AND THE PRICE OF CONVENIENCE CANNOT BE FEAR, INJURY AND CHAOS ON OUR STREETS. THE COMMON SENSE REGULATIONS WE
ARE PROPOSING CAN PRESERVE THE BENEFITS OF FOOD DELIVERY WHILE HELPING KEEP OUR STREETS SAFE AND MOVING. I WANT TO THANK THE MAYOR FOR HER LEADERSHIP AS WELL AS THE MEMBERS OF THE COUNCIL WHO HAVE SHARED THEIR CONCERNS AND
OFFERED GUIDANCE ON HOW WE APPROACH THIS ISSUE. WITH THE COUNCIL SUPPORT WE ARE EAGER TO TAKE THIS STEP TOWARDS REINING IN FOOD DELIVERY CHAOS WHILE CONTINUING TO SUPPORT A VIBRANT RESTAURANT ECONOMY.
THANK YOU. THANK YOU. DEPUTY SUPERINTENDENT HUMPHREYS, DO YOU HAVE AN OPENING STATEMENT? YES, MA'AM. COMMISSIONER COX HAS MADE IT VERY CLEAR TO THE MEN AND WOMEN
OF THE BOSTON POLICE DEPARTMENT THAT WE ALL HAVE A ROLE TO PLAY, PARTICULARLY WHEN IT COMES TO IMPROVING SAFETY AND THE QUALITY OF LIFE IN OUR NEIGHBORHOODS AND AS A COMMUNITY WE ARE SAFER AND
STRONGER WHEN ALL OF OUR PARTNERS ARE WORKING TOGETHER AND THAT INCLUDES THE BUSINESS COMMUNITY. THE FOOD DELIVERY INDUSTRY IS GROWING AND TO ENSURE PUBLIC SAFETY IS FACTORED INTO THAT GROWTH WE FEEL IT IS WISE TO
SET EXPECTATIONS AND REGULATIONS THAT PROMOTE GOOD SAFE OPERATIONS. THE BOSTON POLICE DEPARTMENT CONTINUES TO PLAY OUR PART IN WORKING TOWARDS VOLUNTARY COMPLIANCE TO THE LAWS OF THE ROAD THROUGH EDUCATION AND
ENFORCEMENT AND WE HAVE SEEN CLEAR PROGRESS AND WE WILL CONTINUE TO ADDRESS QUALITY OF LIFE ISSUES AND MAKE PEOPLE FEEL SAFE IN OUR NEIGHBORHOODS. THANK YOU.
THANK YOU, COMMISSIONER. IF YOU HAVE AN OPENING STATEMENT, NOTHING ELSE HAVE MADAM CHAIR. OKAY. WE'LL GO TO MY COUNCIL COLLEAGUES IN ORDER COUNCILOR DURKIN, MURPHY, WEBER LOUIJEUNE AND PEPPERED
COUNCILOR DURKIN. I'LL PROVIDE 6 MINUTES FOR QUESTIONS. THANK YOU SO MUCH AND SO I
ADVOCATED A LITTLE BIT IN MY OPENING STATEMENT JUST ABOUT POTENTIALLY ADDING A FEE TO THIS ORDINANCE AND I MY POLICY DIRECTOR PUT TOGETHER THROUGH
EXAMINING A MARKET SHARE OF THE THREE COMPANIES THE THREE BIGGEST COMPANIES DOORDASH, UBER EATS AND GRUBHUB OF WHICH THEY'RE DOORDASH'S MARKET SHARE
IS 67% UBER EATS IS IS 23% AND GRUBHUB IS 8% AND I'M SURE THEY MIGHT CORRECT ME LATER IF IF THOSE ARE DIFFERENT AND THIS IS USING PUBLIC FINANCIAL
STATEMENTS TO ASCERTAIN THE NATIONWIDE DELIVERY VOLUME AND WE'RE LOOKING AT THE MARKET SHARE OF THESE BASED ON POPULATION AND AND GDP, THERE'S
SORT OF TWO DIFFERENT MODELS A 50% OR SORRY A 50 CENT TAX ON EACH DELIVERY ORDER COULD GENERATE AS MUCH AS $14.5
MILLION. I DON'T THINK THAT I THINK COLORADO HAS INSTITUTED A 50 CENT TAX ON EACH INDIVIDUAL
DELIVERY A 30 CENT TAX $8.7 MILLION A 15% TAX, $4.3 MILLION IN A 10% TAX $2.9 MILLION. I JUST WANTED TO ASK IF THIS
WERE CONSIDERED AND IF THIS IS SOMETHING THAT THE CITY HAD LOOKED AT. OBVIOUSLY WE HAVE LIMITATIONS TO WHAT WE'RE ABLE TO DO AS A CITY THROUGH ORDINANCES.
YOU KNOW, WE'VE DONE A LOT OF HOME RULE PETITIONS THIS YEAR SO WE KNOW WE KNOW ALL ABOUT THAT. SO IT SEEMS LIKE THE LEGAL LINE HERE IS WE CAN CHARGE A FEE TO
COVER EXPENSES TO DO WITH IMPLEMENTING THE ORDINANCE AND THERE ARE A LOT OF WAYS IN WHICH A THIRD PARTY DELIVERY COMPANIES IMPACT SAFETY ON OUR
STREETS AND ALSO WE SPEND MONEY TO DO ENFORCEMENTS TO DO TARGETED STINGS OF ON REGISTERED AND UNLICENSED VEHICLES AND WE'VE ALREADY
SPENT MONEY THIS YEAR I GUESS I'LL START OUT WITH HOW WE CONSIDER THIS AND THEN I THINK TO IS THERE A WAY THAT WE CAN
QUANTIFY THE COST THAT WE YOU KNOW OF LIKE DOING THE STINGS? IS THERE A FOR US TO QUANTIFY THE AMOUNT OF POLICE MANPOWER WE'VE HAD TO USE TO TO SPEND IT
ON ON ENFORCEMENT? BECAUSE I THINK FOR ME I THINK WE'RE IN A WE'RE IN AN ISSUE WHERE THIS IS A PROBLEM THAT'S
CREATED BY APP BASED DELIVERY COMPANIES. IT SHOULD BE PAID FOR IN WAY BY THOSE APP BASED DELIVERY COMPANIES IN MY OPINION AND ANYTHING THAT WE NEED TO MITIGATE I THINK WE SHOULD
CONSIDER. SO JUST CURIOUS YOUR THOUGHTS, CHIEF. YEAH, ABSOLUTELY. SO THANK YOU FOR THE QUESTION. SO WE HAVE NOT CONSIDERED A TAX FREE BASED ON APP BASED DELIVERY.
HOWEVER I THINK THIS QUESTION OF A FEE TO REFLECT THE COSTS ASSOCIATED WITH THE ORDINANCE AND WITH THE INDUSTRY IS A REASONABLE ONE FOR THE COUNCIL TO TO EXPLORE.
THERE ARE REAL COSTS TO THE CITY FOR IMPOSED ON US BY THE OPERATIONS OF DELIVERY COMPANIES AS ONE SPECIFIC QUANTIFIABLE EXAMPLE THERE IS A
BLOCK OF BOYLSTON STREET BETWEEN DARTMOUTH AND CLARENDON STREET WHERE WE BECAUSE OF THE DENSITY OF DELIVERIES HAVE CONVERTED ALL OF THE FORMERLY METERED PARKING INTO SHORT TERM
LOADING TO TRY TO MITIGATE SOME OF THE IMPACTS OF DELIVERY. OUR ESTIMATE IS THAT THAT COSTS THE CITY NORTH OF $100,000 A YEAR IN LOST METER REVENUE SIMPLY FOR HAVING TO MAKE A
CHANGE TO THOSE PARKING REGULATIONS. AND WE HAVE DONE THAT IN DOZENS OF PLACES AROUND THE CITY USUALLY NOT AN ENTIRE BLOCK BUT WHERE WE HAVE HAD TO UPDATE PARKING TO BECOME FUNCTIONALLY
A PARKING DEDICATED TO THE FOOD DELIVERY INDUSTRY. NOT ONLY IS THERE LOST REVENUE ASSOCIATED WITH THAT BUT THERE IS SUBSTANTIAL STAFF TIME ANALYZING AND RESEARCHING THESE LOCATIONS TRYING TO FIGURE OUT
THE RIGHT BALANCE OF REGULATIONS, TRYING TO FIND PLACES TO MAKE UP FOR LOST PARKING FOR OTHER USES ELSEWHERE IN THE AREA. THE ENFORCEMENT PIECE OF THIS THAT YOU MENTIONED THOUGH WHAT
DEPUTY HUMPHREYS SPEAK TO THE POLICE SIDE OF THAT BUT THE BOSTON TRANSPORTATION DEPARTMENT DOES PARKING ENFORCEMENT IN THE CITY AND WE HAVE HAD TO DRAMATICALLY SHIFT
OUR ALLOCATION OF RESOURCES TO BE MORE ORIENTED TOWARDS THE PLACES WHERE WE HAVE STRONG CURB DEMAND AND DOUBLE PARKING AND THINGS LIKE THAT. NOW IN SOME CASES BTD
ENFORCEMENT IS SORT OF SELF-FUNDING IN THE SENSE THAT WE CAN WRITE TICKETS BUT WHAT WE TYPICALLY SEE IN PLACES WITH A HIGH DENSITY OF FOOD DELIVERY DRIVERS IS THAT OUR ENFORCEMENT PERSONNEL DO LESS WRITING OF TICKETS AND MORE
MANAGING THE CURB. THEY WILL DIRECT PEOPLE WHO ARE PULLING IN ILLEGALLY TO GO SOMEWHERE ELSE. THEY WILL, YOU KNOW, START TO WRITE A TICKET AND THEN A DRIVER WILL RUN OVER AND MOVE
THEIR THEIR VEHICLE OUT OF THE WAY. THAT IS NOT A HIGH REVENUE ACTIVITY BUT IT IS A HIGH COST ACTIVITY FOR US TO BE ABLE TO KEEP PERSONNEL AT THESE LOCATIONS.
SO YOU KNOW, IN ALL OF THESE WAYS RIGHT THERE ARE COSTS THAT THE INDUSTRY HAS PUT ON THE CITY AND CERTAINLY AS THIS ORDINANCE GOES INTO EFFECT THERE WILL BE SOME AMOUNT OF ADMINISTRATIVE BURDEN
ASSOCIATED WITH IMPLEMENTING IT. YOU KNOW, WE ARE EXCITED TO HAVE ACCESS TO BASIC DATA ABOUT THE INDUSTRY BUT THAT THERE WILL BE COSTS ASSOCIATED WITH DOING ANALYSIS AND PRODUCING USEFUL OUTPUTS THAT WE CAN THEN
TRANSLATE INTO OPERATIONAL CHANGES FOR THE CITY. SO CERTAINLY THERE ARE SOME COSTS ASSOCIATED WITH THIS SO
YET SO THE DATA WOULD HELP US UNDERSTAND THAT. SO LIKE WHEN OUR OFFICERS GO OUT TO CONDUCT ENFORCEMENT OPERATIONS IS BASED ON BEHAVIOR SO WE DON'T SAY LIKE HEY THAT'S A FOOD DELIVERY PERSON. LET'S ADDRESS THAT BEHAVIOR THAT WE ADDRESS THAT IS A
PERSON OPERATING A MOTOR VEHICLE ON THE PUBLIC WAY COMMITTING THE FOLLOWING OFFENSES THAT MAKES SENSE. SO SO A LOT OF TIMES THAT INFORMATION IS NOT COLLECTED AS
TO IS THIS PERSON PERFORMING A FUNCTION FOR A FOOD DELIVERY PLACE WE DON'T PROFILE PEOPLE BASED ON THEIR STATUS AS A FOOD DELIVERY PERSON. WE'RE LOOKING AT THE BEHAVIOR
OF THE PERSON OPERATING THE VEHICLE ON THE PUBLIC WAY AND THAT THAT'S THE SCOPE OF OUR ENFORCEMENT. THAT'S WHAT WE GO OUT AND DO. WE WOULD HAVE TO HAVE MORE DATA
TO KIND OF ASSIGN A VALUE TO WHAT DID THAT COST TO DO THAT AND A LOT OF THESE OPERATIONS ARE BEING CONDUCTED WITH TOURS OF ON DUTY PERSONNEL ON DURING
THEIR REGULAR SHIFTS AND REGULAR TOURS AND WE'RE TAKING PEOPLE FROM OUR COMMUNITY SERVICE OFFICERS. WE HAVE PEOPLE THAT ARE ASSIGNED TO AUTO INVESTIGATORS HAVING THEM COME OUT KIND OF AN ALL HANDS ON DECK APPROACH TO
ADDRESSING THIS BECAUSE IT'S DIRECTLY IN LINE WITH THE COMMISSIONER'S GUIDANCE ON ADDRESSING QUALITY OF LIFE ISSUES. SO YOU KNOW, I KNOW WE'VE HAD BROADER CONVERSATIONS ABOUT
REDUCING OVERTIME EXPENDITURES AND STUFF LIKE THAT. SO WE ARE LOOKING AT WAYS TO USING ON DUTY PERSONNEL TO ADDRESS THESE QUALITY OF LIFE ISSUES.
SO IT'S NOT LIKE WE COULD RUN AN OVERTIME REPORT BECAUSE SO MANY OF THESE THINGS ARE BEING CONDUCTED BY JUST OFFICERS THAT ARE JUST WORKING THAT SHIFT AND I KNOW I'M OUT OF TIME BUT I
THINK THAT'S MY QUESTION FOR THE NEXT ROUND WILL BE REGARDING WHETHER WE CAN USE ANY MONEY TOWARDS A TOWARDS
PAID TOWARDS A FEE FOR DIRECT ENFORCEMENT OR DETAILS BECAUSE OBVIOUSLY I THINK OUR INTEREST IS BRINGING DOWN DETAILED COSTS BUT THAT DOESN'T MEAN I THINK IF THIS WERE REIMBURSED THROUGH
THROUGH THIS FEE THAT WOULD BE SOMETHING THAT COUNCIL WOULD BE PROBABLY INTERESTED IN. BUT THANK YOU TERRY FOR THE NEXT ROUND. THANK YOU FOR THAT QUESTION I CONSIDER I CAN ACTUALLY HAVE A FOLLOW UP QUESTION. HAVE THERE BEEN ANY LIKE
PHYSICAL FOR THE INSTALLATION OF SIGNS LIKE PHYSICAL INFRASTRUCTURE WOULD YOU BE ABLE TO QUANTIFY THAT AT THIS MOMENT IN TIME TERMS OF DOLLARS? YEAH, THAT'S CERTAINLY SOMETHING WE CAN TRY TO PULL A
DOLLAR VALUE OUT OF. WE CAN LOOK AT HOW MANY PLACES WE'VE DONE THIS IN WHAT IT TYPICALLY COSTS US TO DO THE PLANNING AND FABRICATION AND INSTALLATION OF THAT SIGNAGE. OKAY. THANK YOU, COUNCILOR MURPHY.
THANK YOU. SO MY QUESTION IS HOW HOW DO WE THINK THE CITY WILL BE ABLE TO ENFORCE THIS? WE KNOW WE'RE DOWN 135 POLICE
OFFICERS FROM LAST YEAR WHEN WE HAD A RECENT SAFETY HEARING ABOUT THE UPCOMING EVACUATION DAY PARADE. YOU KNOW, WE LEARNED THAT WE'RE GOING TO HAVE TO LEAN ON SURROUNDING TOWNS AND THE STATE
POLICE TO MAN OF AN EVENT LIKE THAT AND ANOTHER QUESTION ABOUT IF HOW DO WE KNOW WE'LL HAVE MANPOWER BUT ALSO HOW ARE WE GOING TO MAKE SURE THAT WE'RE
CONSISTENT AND EQUITABLE ACROSS THE CITY THAT WE'RE ENFORCING THIS IN EVERY NEIGHBORHOOD, NOT JUST SOME RIGHT. AND THAT WE'RE MAKING SURE THAT ,YOU KNOW, CERTAIN NEIGHBORHOODS DON'T FEEL LIKE
THEY'RE BEING BURDENED MORE. AND I OFTEN SAY THAT A MAJORITY OF THE ORDINANCES THAT COME THROUGH HERE ARE ASKING US TO
ENFORCE OR ADD THINGS THINGS WE ALREADY COULD ENFORCE WHEN WE DID THE NOISE ORDINANCE OR THE TENT ENCAMPMENT. RIGHT. MY QUESTION WAS ALWAYS WE USE THE RULES. WE KNOW THE LAWS WE ALREADY
HAVE ON THE BOOKS TO ENFORCE IT AND THE ORDINANCE DOES STATE HOW AND MAYOR WU'S LETTER ILLEGAL DOUBLE PARKING RECKLESS AND UNSAFE OPERATION UNLAWFUL
AND DANGEROUS DRIVING RUNNING RED LIGHTS, DRIVING ON CITY SIDEWALKS, DRIVING THE WRONG WAY DOWN ONE WAY STREETS DRIVING AT SPEEDS IN EXCESS OF POSTED LIMITS, COLLISIONS,
ALL OF THOSE THINGS ARE ALREADY BREAKING THE LAW AND ANYONE DOING THAT NO MATTER WHO YOU ARE SHOULD BE GETTING TICKETED AND PULLED OVER. SO WHAT IS NEW IN THIS
ORDINANCE AND IS THERE ANYTHING OTHER THAN WHAT WAS STATED THAT WOULD BE CONSIDERED A NEW LAW THAT THEY WOULD BE BREAKING? YEAH. SO I MEAN THE SUPERINTENDENT OR
DEPUTY TO SPEAK TO THE SPECIFICS OF SORT OF THE POLICE ENFORCEMENT DIMENSION OF THIS I MEAN FUNDAMENTALLY THIS ORDINANCE DOES NOT RELATE TO INDIVIDUAL DRIVER ACTIONS.
THIS RELATES TO THE RESPONSIBILITY OF THE COMPANIES WHICH ORCHESTRATE THOUSANDS OF DRIVERS TO DESCEND ON THE CITY EVERY DAY TO DO FOOD
DELIVERY AND THE RESPONSIBILITIES THAT HAVE AS CORPORATIONS ENGAGED IN A LARGE SCALE BUSINESS OPERATION ON CITY STREETS.
SO THE THINGS THAT THE ORDINANCE REQUIRES SHARING OF DATA, HAVING INSURANCE COVERAGE THESE ARE NOT EXISTING RIGHT? CURRENTLY THE FOOD DELIVERY INDUSTRY IS FOR ALL INTENTS AND
PURPOSES DOESN'T EXIST IN OUR LAWS. THEY ARE YOU KNOW THERE IS THERE ARE REGULATIONS THAT APPLY TO THE ACTIONS OF INDIVIDUAL BUT NOT TO THE CORPORATIONS AND THAT IS WHAT THIS ORDINANCE AND WHAT DATA DO
. DO YOU HAVE TO PROVE THAT IF THEY WERE INSURED, IF THEIR CARS WERE REGISTERED THAT THE DRIVING BEHAVIOR WOULD CHANGE? I THINK IT'S A HARD THING TO
PROVE IN ADVANCE. I THINK THE GOAL HERE IS TO MAKE SURE ONE THAT IF WE DO KNOW THAT CONSTITUENTS HAVE BEEN HIT AND INJURED IN CRASHES AND WE WANT TO MAKE SURE THAT
THERE IS COVERAGE FOR THOSE PEOPLE NO MATTER WHAT. RIGHT. WE HAVE CLEAR EVIDENCE THAT THERE ARE UNREGISTERED VEHICLES DRIVING ON THE STREET ON BEHALF OF THE DELIVERY COMPANIES.
IT IS REASONABLE TO SURMISE THAT IF THOSE VEHICLES ARE UNREGISTERED THAT THEY MAY VERY WELL ALSO BE UNINSURED AND THUS LEAVING A LOOPHOLE THAT A CONSTITUENT WHO IS INJURED
WOULD HAVE NO RECOURSE. IN ADDITION, THERE ARE VEHICLES THAT ARE OPERATED ON FOOD FOR FOOD DELIVERY THAT DO NOT REQUIRE INSURANCE UNDER CURRENT MASSACHUSETTS LAW BUT WHICH ARE STILL CAPABLE OF CAUSING INJURY
IN A CRASH. AND SO THE BASELINE EXPECTATION OF AN INSURANCE REQUIREMENT IS PROTECTIVE OF THE PUBLIC BUT IT IS ALSO AN INCENTIVE BECAUSE
FOOD DELIVERY TO THIRD PARTY DELIVERY COMPANIES ARE BUSINESSES AND THEY HAVE EVERY INCENTIVE TO MINIMIZE THEIR COST. THE COST OF AN INSURANCE POLICY WILL BE DETERMINED BY AN INSURER BASED ON THEIR ASSESSMENT OF RISK.
COMPANIES THAT TAKE STEPS TO REDUCE THEIR RISK SHOULD SEE LOWER INSURANCE PREMIUMS AND THEREFORE BE ABLE TO MAKE HIGHER PROFIT AT THE SAME YOU KNOW, FOR THE SAME AMOUNT OF BUSINESS THAT THEY'RE DOING
. AND SO WE BELIEVE THAT IT IS NOT THE ROLE OF THE CITY TO DICTATE TO THE COMPANIES PRECISELY WHAT STEPS THEY NEED TO TAKE TO MAKE THEIR WORKFORCE SAFE BUT RATHER TO CREATE THE
BUSINESS INCENTIVE THROUGH THE COST OF INSURANCE FOR THEM TO USE THE TOOLS AT THEIR DISPOSAL AND THERE ARE MANY TO INCREASE
SAFETY AMONGST THEIR WORKFORCE . DOES COMMISSIONER COX HAVE THE SAME BELIEF OR WANT TO MAKE
SURE ALL CARS ARE REGISTERED? YOU MENTIONED HOW HE SENDS THE MESSAGE DOWN THAT HE WANTS TO MAKE SURE WE'RE CRACKING DOWN ON UNREGISTERED UNLICENSED DELIVERY DRIVERS.
IS THAT TRUE ACROSS VEHICLE MOTOR VEHICLES, SCOOTERS, BIKES SO YEAH. SO OBVIOUSLY ANYTHING THAT IS SUBJECT TO THE REGISTRATION AND ASSURANCE REQUIREMENT FROM THE
REGISTRY WE WOULD OBVIOUSLY ENCOURAGE PEOPLE TO HAVE THE REGISTRATION INSURANCE AND THE INSURANCE REQUIREMENT ALSO PROTECTS THE DRIVER TOO. IT'S NOT JUST ABOUT THE INDIVIDUAL THING.
IT'S YOU KNOW WE HAVE SOME FOLKS HERE THAT IN THE BEGINNING WHEN WE DID OUR IN EDUCATION OUTREACH THERE WERE MANY OF THESE DRIVERS THAT DIDN'T REALIZE THAT THESE SCOOTERS OF THESE SCOOTERS WERE
SUBJECT TO THE REGISTRATION AND INSURANCE REQUIREMENT THEY DIDN'T EVEN KNOW. SO THE EDUCATION COMPONENT OF THIS IS IMPORTANT TO NOT ONLY PROTECT MEMBERS OF THE PUBLIC BUT THE DRIVERS AS WELL.
OKAY. ONE OTHER QUICK QUESTION. THE ORDINANCE STATED 105 REPORTS WERE MADE THROUGH 311 DO YOU FEEL LIKE THAT'S ACCURATE FROM THE POLICE SIDE?
I HONESTLY COULDN'T ANSWER THAT. I DON'T YEAH. OKAY. THANK YOU. THANK YOU. COUNCILOR MURPHY.
OH, RIGHT ON TIME AND JUST TO CLARIFY IS THIS IN THE IN THE LETTER WHERE IT SAYS 105 IT'S IN THE WAREHOUSES. OH OKAY. YEAH. OKAY.
OH I SEE HERE. THANK YOU. SORRY. I JUST WANTED TO CLARIFY WHERE THAT WAS. UM, COUNCILOR WEBER. THANK YOU. SO I GUESS I THINK YASHA, YOU
SORT OF ADDRESSED IT IN YOUR REMARKS. I THINK AT OUR LAST HEARING ON SAFETY AND AND WHERE WE DISCUSSED FOOD DELIVERY DRIVERS I MEAN THERE HAS BEEN SOME
REGULATION AND LAWSUITS OVER THE SO-CALLED AND C'S PEOPLE YOU KNOW UBER, LYFT, TRANS AM TRANSPORTING PEOPLE AND GOVERNOR PATRICK STARTED A SORT
OF PROGRAM FOR INSURANCE AND THERE WAS A LAWSUIT ABOUT THOSE COMPANIES THAT THE ATTORNEY GENERAL SETTLED LAST YEAR. BUT WE'RE TALKING ABOUT
DIFFERENT CLASS OF DRIVERS. THESE ARE DELIVERY DRIVERS, NOT THE TRANSPORTATION DRIVERS, CORRECT? YES. OKAY. AND BUT ONE THING I'M LOOKING AT THE SETTLE THE STATE
SETTLEMENT IN THE DID YOU LOOK AT THAT IN DRAFTING THIS BECAUSE THERE ARE SOME THINGS IN THERE THAT I WAS HOPING TO SEE IN THIS ORDINANCE THAT HE DIDN'T MAYBE THERE'S GOOD
REASON BUT I'M JUST WONDERING WHAT YOUR YOU KNOW WHAT ROLE THAT SETTLEMENT PLAYED IN THIS. YEAH. I MEAN I THINK WE CERTAINLY ARE AWARE OF THAT SETTLEMENT AND
YOU KNOW I KNOW IT WAS REVIEWED . YOU KNOW, THE INTENTION WITH THIS ORDINANCE WAS TO HAVE A VERY NARROWLY FOCUSED SET OF REQUIREMENTS. THIS IS THIS IS AS I THINK I SAID AT THE OUTSET, THIS IS NOT
A COMPREHENSIVE REGULATORY FRAMEWORK. THIS IS FOCUSED ON TWO VERY SPECIFIC ISSUES THAT AFFECT THE CITY WHEN IT COMES TO THE LACK
OF INFORMATION AND THE LACK OF CLEAR INSURANCE COVERAGE. I THINK IF YOU WERE TO LOOK AT THIS INDUSTRY YOU WOULD FIND THAT THERE ARE A WHOLE PANOPLY
OF POTENTIAL AREAS IN WHICH ONE MIGHT WANT TO PURSUE REGULATION WHETHER IT RELATES TO WAGES OR WORKERS RIGHTS OR YOU KNOW, THE
FEES CHARGE TO RESTAURANTS. OUR GOAL WITH THIS IS TO STAY HIGHLY FOCUSED ON THE VERY SPECIFIC SAFETY CONCERNS THAT WE HAVE HEARD FROM RESIDENTS AND THE STEPS THAT WE THINK THE
LIGHTEST TOUCH STEPS WE CAN FIND THAT WILL HELP ADDRESS THAT. BUT CERTAINLY, YOU KNOW, THERE'S ROOM IN EITHER THE CITY OR THE STATE LEVEL FOR CONSIDERING OTHER ISSUES AND
THAT HAS NOT BEEN OUR FOCUS TODAY. WELL, YEAH, ONE CONCERN I HAD WHICH I FEEL LIKE I SAW IN CASES WHERE YOU KNOW, I WORKED ON WITH DELIVERY DRIVERS AND
INSURANCE IS THAT THE COMPANY REQUIRES THE DRIVER TO YOU KNOW HAVE INSURANCE. CARGO LIABILITY OR WHATEVER IT IS AND THEN DEDUCTS THAT PAY
YOU KNOW SOMETIMES THE COMPANY PAYS FOR ITSELF HAS THEIR OWN INSURANCE POLICY THAN JUST DEDUCTED FROM THE THE DRIVERS PAY AND THE STATE THE STATE SETTLEMENT HAS LIKE AN ANTI DEDUCTION PROVISION IN THE
SETTLEMENT AS YOU UNDERSTAND IT CAN THAT CAN THE FOOD DELIVERY COMPANIES TURN AROUND AND REQUIRE THE DRIVERS TO PAY FOR THE INSURANCE THAT SAYS THAT
THEY HAVE TO. I THINK THAT'S A GREAT QUESTION AND SOMETHING THAT WE WILL NEED TO EXPLORE AS WE FINALIZE THE REGULATIONS CALLED FOR UNDER THESE ORDINANCE. THE ORDINANCE PROVIDES A KIND OF HIGH LEVEL GUIDEPOST FOR
WHAT THE INSURANCE IS INTENDED TO DO BUT THERE IS STILL GOING TO NEED TO BE A RULEMAKING PROCESS TO PROMULGATE THE SPECIFIC INSURANCE REQUIREMENTS AND I THINK THIS ISSUE IS SOMETHING THAT I'D LOVE TO
EXPLORE FURTHER THE COUNCIL AND IN THAT REGULATORY PROCESS YEAH, I THINK IF YOU JUST LOOK AT THE SETTLEMENT OF THE STATE SETTLEMENT IT JUST IT HAS A IT'S A SAYS IT'S LIKE DEDUCTION
UH PROVISION AND UM YOU KNOW IT JUST SAYS THEY WON'T MAKE ANY DEDUCTIONS ANYWAY SO I THINK THAT'S WORTH LOOKING AT.
ANOTHER THING IS BTD SO BTD IS GOING TO DETERMINE WHICH KINDS OF INSURANCE HAS TO YOU KNOW THE COMPANIES WILL NEED TO QUALIFY FOR THE PERMIT RIGHT.
AND I GUESS SO SOME OF THE THINGS THAT HAVE TO BE INCLUDED INCLUDE LIABILITY, PERSONAL INJURY, COLLISION, MEDICAL PAYMENT IN THE EVENT OF AN UNINSURED OR UNDERINSURED
OPERATOR IS INVOLVED IN A CRASH LIKE IN THE STATE SETTLEMENT THEY REQUIRED THE COMPANIES TO PAY FOR OCCUPATIONAL ACCIDENT INSURANCE WHICH IS LIKE A FORM
OF WORKER'S COMP BUT D DO YOU I JUST DON'T KNOW IF IF THAT WORKER'S COMP OR OCCUPATIONAL ACCIDENT INSURANCE IS IS PART
OF OF THIS OR IT JUST I GUESS IF BTD CAN REQUIRE THAT OR IS THINKING OF REQUIRING THAT IS IN THE PACKAGE I THINK THAT'S SOMETHING WE'RE GOING TO NEED TO LOOK AT AN ABSOLUTELY WORTH
EXPLORING AS PART OF THAT PROCESS. OKAY JUST IN SOME OF THE FEEDBACK WE GOT FROM THE CHAMBER OF COMMERCE, THEY WERE
CONCERNED ABOUT THE LANGUAGE ABOUT WHEN THE INSURANCE WOULD HAVE TO APPLY. SO SAME SAME PART OF THE ORDINANCE, THE COVERAGE FOR ALL YOU WANT COMPANIES TO SHOW THAT
THEY'VE GOT COVERAGE FOR ALL TIMES WHEN AN OPERATOR IS ACTIVE ON THE PROVIDER'S PLATFORM INCLUDING WHEN WAITING FOR TAKING UP OR DELIVERING AN ORDER.
AND I THINK THE RESPONSE HAS BEEN WELL THERE'S A PROBLEM THERE BECAUSE IT MIGHT INCLUDE AN UNLIMITED AMOUNT OF TIME. TO ME IT SORT OF DO IT. CAN YOU GET A LITTLE HAVE YOU LOOKED INTO THAT ISSUE BECAUSE I KNOW YOU KNOW THERE'S A TIME
WHEN YOU'RE I HAVE THE APP ON MY PHONE. AM I IN THE APP? AM I NOT IN THE APP? AND THEN ONCE I'VE ACCEPTED A DELIVERY, YOU KNOW, JUST WHAT'S THE INTENTION HERE? YEAH.
SO I MEAN I CAN SPEAK TO THE INTENTION AND AGAIN I THINK THE PRECISE LANGUAGE OF THE RULES STILL NEEDS TO BE CRAFTED AND FRANKLY NEEDS TO BE CRAFTED WITH INPUT BOTH FROM THE COUNCIL BUT ALSO FROM THE INDUSTRY ABOUT HOW TO TAILOR IT
TO MATCH THE INTENTION. THE INTENTION IS SUCH THAT IF YOU ARE SIGNED IN WITH THE COMPANY ON THE APP SAYING I AM READY TO MAKE A DELIVERY AND YOU ARE ACTIVE IN A VEHICLE
EITHER ON YOUR WAY TO A YOU'VE BEEN ASSIGNED A SPECIFIC DELIVERY OR YOU ARE WHAT THEY CALL DEADHEADING AS IN DRIVING AROUND WAITING FOR DELIVERY TO POP UP THAT BUT YOU ARE HAVE
MADE AVAILABLE IN THE MOMENT BY KIND OF STARTING A SESSION OR DASH AS DOORDASH CALLS IT YOU KNOW THAT DURING THAT PERIOD WHERE YOU ARE OPERATING YOUR
VEHICLE OSTENSIBLY ON BEHALF OF THE COMPANY THAT YOU ARE COVERED. YOU KNOW ONE OF THE THINGS THAT THE COMPANIES DO IN ORDER TO MANAGE THE SUPPLY OF DELIVERY PERSONNEL AT THE LOCATIONS
WHERE THEY'RE NEEDED IS THEY PROVIDE HINTS TO DRIVERS ABOUT WHERE THEY SHOULD BE, WHERE THEY SHOULD PARK THEMSELVES, WHERE THEY SHOULD WAIT FOR TO HAVE THE HIGHEST CHANCE OF SUCCESSFULLY GETTING AN ORDER.
THAT MEANS THAT THEY ARE REPOSITIONING PEOPLE BY OPERATING MOTOR VEHICLES THROUGHOUT THE CITY DURING THE COURSE OF THEIR TIME ON THE PLATFORM AND THOSE MOVES SHOULD
ALSO BE COVERED BY INSURANCE SO WE CAN WORK THROUGH THE PRECISE LANGUAGE THAT COVERS THAT IS THE INTENT OF WHAT WAS PROPOSED HERE. I JUST HAVE ONE QUICK FOLLOW UP AND MAYBE YOU ANSWERED THIS
ALREADY BUT WE WERE TALKING ABOUT QUANTIFYING IT. HAVE YOU QUANTIFIED THE THE TOLL THE WEAR AND TEAR ON OUR ROADS?
YOU KNOW THAT THAT THESE SORT OF THE GROWTH IN THIS KIND OF WORK HAS CAUSED FOR CITY I WISH I COULD THIS IS PART
OF WHY WE HAVE A DATA SHARING REQUIREMENT THE INDUSTRY HAS WHEN I TALKED ABOUT THEM BEING SOMEWHAT SECRETIVE WE DON'T EVEN KNOW HOW MANY DELIVERIES HAPPEN IN THE CITY OF BOSTON EVERY YEAR.
WE DON'T KNOW THE MILEAGE THAT THEY PUT ON THE ROADS. WE DON'T KNOW THE TIME THEY SPEND WAITING AT ANY PART OF THE TRIP. RIGHT. THIS IS THE MOST BASIC INFORMATION THAT WE NEED TO BE ABLE TO UNDERSTAND AND QUANTIFY
THOSE IMPACTS AND WE CANNOT DO THAT BECAUSE THEY REFUSE HAVE HISTORICALLY REFUSED TO SHARE THAT INFORMATION SO THAT ANSWERING THAT QUESTION IS ONE OF THE FUNDAMENTAL REASONS THAT
WE ARE TRYING TO THAT WE HAVE INCLUDED A DATA SHARING REQUIREMENT WITHIN THIS ORDINANCE. THANK YOU CHAIR THANK YOU. COUNCIL PRESIDENT LOUIJEUNE THANK YOU MADAM CHAIR AND THANK
YOU TO MY COLLEAGUES FOR ASKING QUESTIONS THAT HELP TO SHINE LIGHT ON THE WORK THAT WE NEED TO DO ON THE ORDINANCE. THIS THE ANSWER TO THIS IS PROBABLY NO.
BUT CHIEF DO WE HAVE DATA ON THE BREAKDOWN OF USE? HOW MANY OF THESE THIRD PARTY DELIVERY PROVIDERS THE THE WORKERS THEMSELVES, WHAT THE
BREAKDOWN IS BETWEEN MOTOR VEHICLE AND ANOTHER FORM OF TRANSPORTATION? DO WE HAVE A SENSE OF LIKE WE DO NOT WE CAN OBSERVE, YOU
KNOW, LOCATIONS THAT HAVE LARGE VOLUMES OF DELIVERY TRAFFIC BY STANDING ON THE CORNER AND WATCHING PEOPLE GET IN AND OUT OF OR ON AND OFF THE VEHICLE AND TRY TO MAKE SOME ESTIMATES . BUT THIS IS ANOTHER PIECE
OF INFORMATION THAT HASN'T BEEN SHARED WITH US. THERE IS ALSO SOME CONCERN THAT WE HAVE THAT THE THERE'S VERY LIMITED VERIFICATION WHAT THEY SHOULD SEEK NO VERIFICATION IN
OUR EXPERIENCE DONE BY DELIVERY COMPANIES AS TO WHETHER OR NOT THE VEHICLE THAT A PERSON SAYS THEY'RE USING IS THE KIND OF VEHICLE THAT THEY'RE ACTUALLY USING.
AND SO FOR EXAMPLE, ONE MIGHT BE ABLE TO SAY I'M RIDING A BICYCLE AND THEY'RE NOT ANSWER QUESTIONS RELATED TO MOTOR VEHICLE REGISTRATION AND INSURANCE BECAUSE THOSE ARE NOT
REQUIRED UNDER STATE LAW FOR A BICYCLE WITHOUT ACTIVE VERIFICATION OF WHAT VEHICLE A PERSON IS USING CHECKS ON THE SPEED AT WHICH THEY'RE TRAVELING TO SEE IF IT MATCHES THE VEHICLE TYPE SPECIFIED.
IT IS ENTIRELY POSSIBLE THAT EVEN WHAT THE COMPANIES ARE COLLECTING FOR THAT DATA MAY OR MAY NOT ACCURATELY REFLECT THE SITUATION ON THE ROAD. BUT AS A STARTING POINT WE THINK IT'S REASONABLE FOR THEM
TO SHARE WITH US WHAT THEY BELIEVE THE VEHICLES, WHAT THEY'VE BEEN TOLD BY THEIR DRIVERS, WHAT KINDS OF VEHICLES ARE BEING OPERATED DO YOU DO YOU HAVE DO YOU HAVE REASON TO
BELIEVE LIKE I'M BEGGING THEM I AS A CONSUMER MYSELF WELL IF I ORDER LIKE A LYFT RIGHT FOR ME IT'S IMPORTANT TO KNOW THAT LIKE THAT THE LICENSE PLATE ON THE CAR MATCHED UP WITH THE LICENSE PLATE THAT I SEE ON MY PHONE.
BUT I THINK THERE'S LESS OF AN INCENTIVE IF YOU'RE JUST WORRIED ABOUT YOUR FOOD DELIVERY YOU CARE LESS ABOUT THE CAR THAT'S DELIVERING. IS THERE A REASON FOR US TO BELIEVE THAT THERE IS SUCH A DISCREPANCY? LIKE ARE THEY LIKE HAVE THERE BEEN INCIDENTS OR THERE REPORTS
ARE? WELL, LAST YEAR IT WAS COMMONPLACE TO SEE VEHICLES WITH NO LICENSE PLATES THAT WERE LEGALLY REQUIRED TO BE REGISTERED OPERATING ON BEHALF
OF FOOD DELIVERY COMPANIES AND IN OUR TESTING OF THEIR DRIVER REGISTRATION PROCESSES. WHAT WE FOUND LAST YEAR WAS THAT THEY DO NOT REQUIRE YOU TO PROVIDE THE REGISTRATION
INFORMATION OF THE VEHICLE THAT YOU WILL BE USING NOR DO THEY REQUIRE ANY SORT OF REAL TIME VERIFICATION AND FOR EXAMPLE SENDING A PHOTO OF THE VEHICLE WITH THE REGISTRATION VISIBLE
DURING THEIR SHIFT. SO I THINK SIMPLY THE FACT THAT UNREGISTERED VEHICLES ARE DOING FOOD DELIVERY IS A VERY CLEAR INDICATION THAT THE INDUSTRY HAS NOT TAKEN EVERY STEP THAT
THEY CAN TO ENSURE THAT VEHICLES ARE LEGALLY REGISTERED. DOES THIS ORDINANCE SOLVE FOR THAT ISSUE? I THINK THIS ORDINANCE DOESN'T COMPLETELY SOLVE FOR THAT ISSUE BUT IT HELPS, RIGHT?
CERTAINLY, YOU KNOW, IF COMPANIES ARE REQUIRED TO IF WE CAN ASSUME THAT MOST UNREGISTERED VEHICLES ARE ALSO UNINSURED VEHICLES, THE EXISTENCE OF AN UMBRELLA POLICY
REQUIREMENT ON THE COMPANIES MEANS THAT ANY RISK FOR RELATED TO CRASHES IS GOING TO FALL IN THAT POLICY AND THAT SHIFTS THE FINANCIAL INCENTIVE TO THE COMPANIES TO SAY WELL IF WE'RE
GOING TO HAVE TO PAY FOR IT THEY WOULD MUCH RATHER HAVE THE DRIVER'S OWN INSURANCE COVER THE COST OF A CRASH THAT THE DRIVER IS INVOLVED WITH BY MAKING THEM THE BACKSTOP WE ARE
INCENTIVIZING THEM TO ENSURE THAT ALL OF THEIR DRIVERS WHO NEED TO HAVE INSURANCE DO IN FACT HAVE INSURANCE SO THINK THIS IS AN ATTEMPT AT A VERY LIGHT TOUCH MARKET BASED
APPROACH TO SOLVING THIS ISSUE BY SHIFTING THE FINANCIAL BURDEN FROM THE PERSON WHO MAY BE INJURED BY AN UNINSURED DRIVER TO THE COMPANIES TO CARRY THAT POLICY.
I THINK I HAVE A BETTER UNDERSTANDING OF WHY OTHER JURISDICTIONS WHO ENGAGE IN SUCH A LEGISLATION ALSO DO THINGS LIKE, YOU KNOW, HAVE A CAP ON DELIVERY FEES OR BECAUSE
I THINK THAT IN THE CORPORATE BASE IF IT'S BASED ON THINGS ON THE MARKET WE KNOW THAT WHAT WILL HAPPEN IS THE COSTS WILL BE PASSED ON TO THE CUSTOMERS. WELL HOW OF HOW HAVE YOU
THOUGHT ABOUT THAT BECAUSE I THINK THAT'S WHAT WE WILL SEE. YEAH. I MEAN THE COST EXIST IN THE SYSTEM RIGHT? IF IF PEOPLE ARE BEING INJURED BY DELIVERY DRIVERS OPERATING
RECKLESSLY THOSE ARE REAL SOCIAL COSTS BEING BORN MOSTLY BY IN SOME CASES INSURANCE COMPANIES BUT IN OTHER CASES BY PEOPLE WHO ARE INJURED AND
UNABLE TO SEEK RECOMPENSE FOR THAT. SO YOU KNOW ARE ULTIMATELY WE HAVE LIMITED ABILITY TO KIND OF DICTATE PRECISELY HOW A
COMPANY LIKE THE FOOD DELIVERY INDUSTRY ALLOCATES EACH INDIVIDUAL COST ASSOCIATED WITH RUNNING THEIR BUSINESS. THEY HAVE COSTS FOR SOFTWARE, THEY HAVE COSTS FOR MARKETING, THEY HAVE COSTS FOR INSURANCE,
THEY HAVE ALL OF THESE COSTS. ALL OF THAT ULTIMATELY IS ON THE INDUSTRY TO BUNDLE INTO THE VARIOUS FEES THAT THEY CHARGE CONSUMERS AND RESTAURANTS. BUT WHAT WE ARE TRYING TO DO IS
CREATE AN OPPORTUNITY FOR THEM TO TAKE RESPONSIBILITY TO ENSURE THAT THERE IS A BACKSTOP AND TO TAKE ACTION TO LOWER THE
COST ASSOCIATED WITH IT. I THINK RESPONSIBLE COMPANIES WILL SEEK TO DO THAT. YOU KNOW, IT'S A COMPETITIVE ECOSYSTEM AND IF THEY CAN LOWER THE COST THEY CHARGE CONSUMERS OR RESTAURANTS THAT WORK
FAVORABLY FOR THEM FROM A BUSINESS PERSPECTIVE AND WE HOPE THAT THAT IS THE PATH THE INDUSTRY WILL TAKE. THEY MAY CHOOSE TO NOT BE RESPONSIBLE AND SIMPLY EAT WHATEVER COSTS ARE ASSOCIATED
WITH INJURIES AND CRASHES AND PASS IT ON TO RESTAURANTS, TO INDIVIDUALS. BUT WE THINK THE COMPETITIVE DYNAMICS IN THE MARKETPLACE INCENTIVIZE THEM TO TAKE THE
BASIC STEPS WE KNOW THAT THEY COULD TAKE TO HELP LOWER THE RISK TO JUST INSURANCE INSURANCE AND INSURANCE THAT WILL PRESUMABLY COST LESS IF
THEY DO BASIC THINGS TO LOWER THE RISK OF A CLAIM. OKAY. IS THAT A TIME? YES. OKAY. I HAVE A FOLLOW UP QUESTION NOT I DON'T HAVE JUST ONE FOLLOW UP
SO I'LL WAIT FOR MY SECOND. THANK YOU. THE PASSENGER COUNCILOR PREPARED THANK YOU, MADAM CHAIR. AND AGAIN THANK YOU TO THE FAMILIES FOR ANSWERS QUESTIONS
ALREADY MY FIRST QUESTION IS IF THIS WERE TO BE IMPLEMENTED, WHAT NEXT STEPS WOULD DRIVERS HAVE TO TAKE IN ORDER TO CONTINUE WORKING AND HOW WILL WORKING AND HOW WILL IT IMPACT THEIR DAY TO DAY?
THIS ORDINANCE DOES NOT PUT ANY OBLIGATIONS ON DRIVERS WHO DO NOT NEED TO REGISTER WITH THE CITY. THEY DO NOT NEED TO TAKE ANY ADDITIONAL STEPS. THEY'RE ALREADY EXPECTED TO IF
THEY HAVE A VEHICLE THAT NEEDS TO BE LEGALLY REGISTERED IN THE COMMONWEALTH, THEY ARE EXPECTED TO REGISTER IT. THEY'RE ALREADY EXPECTED TO COMPLY WITH THE RULES OF THE ROAD AND THE BOSTON POLICE DEPARTMENT HAS BEEN ACTIVE IN
ENFORCING BOTH OF THOSE REQUIREMENTS. BUT THIS DOES NOT CHANGE THE OBLIGATIONS OF DRIVERS FROM THE PERSPECTIVE OF THE CITY. COMPANIES WE HOPE WILL INTRODUCE SAFETY TRAINING
REQUIREMENTS FOR DRIVERS WILL DO A BETTER JOB OF VERIFYING THAT DRIVERS ARE COMPLYING WITH THE STATE LAWS REGARDING REGISTRATION AND INSURANCE. WE HOPE THAT COMPANIES WILL BE
MORE ACTIVE IN IDENTIFYING USING THE DATA THAT THEY HAVE DRIVERS WHO MAY BE BEHAVING RECKLESSLY AND WILL TAKE STEPS TO KEEP THEM OFF THE PLATFORMS BUT THAT IS ULTIMATELY A
RELATIONSHIP BETWEEN THE DRIVERS AND THE COMPANIES THAT THEY WORK FOR. GOTCHA. THAT'S GOOD TO KNOW. DO THE COMPANIES LET YOU KNOW
HOW HOW MANY DELIVERIES ARE AND SORRY HOW MANY DELIVERIES ARE DONE IF NOT, HOW MANY DRIVERS WORK IN THE CITY OF BOSTON THEY DO NOT OKAY AND ARE YOU HAVE YOU EVER BEEN SHARED THE
INFORMATION ABOUT IF ONE ACCOUNT IS BEING USED BY MULTIPLE DRIVERS? WE ARE AWARE OF INSTANCES OF THAT HAPPENING. THE COMPANIES HAVE INDICATED
SINCE THE HEARING THAT WAS HELD LAST YEAR IN THIS CHAMBER THAT THEY HAVE TAKEN ADDITIONAL STEPS TO TRY AND PREVENT THAT. HOWEVER IT IS UNCLEAR TO US HOW EFFECTIVE THAT HAS BEEN.
THAT'S SOMETHING THAT I'VE HEARD AS WELL FROM RESIDENTS AND IS A CONCERN IN THE ORDINANCE. I THINK I MENTIONED THAT SOME SMALL BUSINESSES AREN'T EXEMPT FROM THIS. CAN YOU DEFINE WHAT IS A SMALL
BUSINESS? WELL, THE ORDINANCE APPLIES TO THIRD PARTY DELIVERY COMPANIES WHICH ARE COMPANIES THAT DELIVER ON BEHALF OF ANOTHER ENTITY THAT THEY DON'T OWN OR OPERATE.
SO YOU ARE PICKING UP FROM A RESTAURANT THAT IS IN YOUR RESTAURANT. SO IN THAT DEFINITION ANY RESTAURANT THAT IS DELIVERING ON THEIR OWN FOR THEIR OWN BUSINESS IS NOT A THIRD PARTY DELIVERY COMPANY.
ADDITIONALLY, THIS ORDINANCE HAS A HAS A APPLICABILITY THRESHOLD OF 1 MILLION ORDERS PER YEAR AND I DON'T THINK YOU'LL FIND MANY IF ANY LOCAL RESTAURANTS IN BOSTON THAT MEET THAT THRESHOLD.
SO FOR THOSE REASONS LOCAL BUSINESSES WOULD BE EXCLUDED FROM THIS GOTCHA. WELL THAT'S GOOD TO KNOW. AND DOES BTD OR ANYONE IN THE CITY MAYBE BPD HAVE THE THEY'LL HAVE A MECHANISM TO KNOW HOW
MANY UNINSURED VEHICLES ARE OPERATED IN THE CITY. SO AS IT RELATES TO THE VEHICLES THAT ARE BEING USED BY
THIS INDUSTRY SO MOPEDS ACTUALLY AREN'T REQUIRED TO BE INSURED SO THEY HAVE A REGISTRATION BUT THERE IS NO INSURER REQUIREMENT.
SO YOU KNOW, OBVIOUSLY WE COULD TAKE THE NUMBER OF REGISTERED MOPEDS. THOSE DON'T HAVE INSURANCE. THIS WOULD CREATE THAT UMBRELLA SO SO I MEAN IT'S A LIGHTHEARTED JOKE. THESE ARE ESSENTIAL WORKERS
THAT KEEP THE NEIGHBORHOOD LIKE THIS. IT'S IMPORTANT WHAT THESE FOLKS DO AND SO MANY OF THEM ARE OPERATING WITHOUT ANY INSURANCE COVERAGE WHILE WORKING. RIGHT. SO THIS IS THE REGISTRATION
REQUIREMENT FOR A MOPED IS JUST THE REGISTRATION ITSELF. OKAY. SO THIS WILL ESSENTIALLY CHANGE THAT REQUIREMENT, CORRECT? CHANGE THE REQUIREMENT. OKAY. WHICH IS IT WOULD CHANGE THE UMBRELLA THAT THEY'RE WORKING UNDER. GOTCHA.
THAT'S GOOD TO KNOW. AND THEN I DON'T KNOW IF I HAVE TIME FOR ONE MORE TO OR ANOTHER QUESTION FOR BPD. THIS IS A QUESTION THAT I'VE HAD FOR OTHERS FOR OTHER TOPICS AS WELL BUT I THINK IT PERTAINS
TO THIS BPD DO YOU GUYS HAVE A DEDICATED TRANSPORTATION THE TRAFFIC ENFORCEMENT DEPARTMENT OR TRAFFIC ENFORCEMENT OFFICER ON DUTY AT THE DIFFERENT PRECINCTS?
SO IT IT DEPENDS. SO THERE IS NO SEPARATE UNIT THAT JUST DOES TRAFFIC ENFORCEMENT BASED ON AND THIS IS REALLY PICKED UP OVER THE
LAST YEAR IS THAT WE'RE STARTING TO TRACK NOT ONLY COMMUNITY COMPLAINTS RELATIVE TO YOU KNOW, HOTSPOTS BUT ALSO WHERE WE'RE SEEING ACCIDENTS, WHERE WE'RE SEEING PEDESTRIANS
AND WE'RE MAKING A VERY DELIBERATE DEPLOYMENT TO THOSE LOCATIONS TO DO HIGH VISIBILITY TRAFFIC ENFORCEMENT. WE'VE ALSO HAD OUR MOBILE OPERATIONS UNIT IS STARTING TO
GO BACK OUT ON MOTORCYCLES AND GO TO THESE HOTSPOTS. SO THERE'S NO LIKE TRAFFIC UNIT BUT EVERY DISTRICT IN THE CITY IS NOW MAKING A DELIBERATE EFFORT TO GO BACK OUT AND
ADDRESS THESE QUALITY OF LIFE ISSUES WHERE WE'RE SEEING ACCIDENTS OR PEDESTRIANS SCHOOL CROSSINGS AND THINGS LIKE THAT. THAT'S GOOD TO KNOW AND THAT'S WHEN CPD TRACKS INFORMATION AND
IS ABLE TO SAY ALL RIGHT, THIS IS A HOTSPOT FOR ACCIDENTS. IS THAT INFORMATION SHARED WITH B.T. IN CASE THERE'S THERE COULD BE AN INFRASTRUCTURE IMPROVEMENT DONE? I CAN FOLLOW UP ON THAT I'M NOT
SURE BUT I KNOW MYSELF AND THE CHIEFS WE DO COLLABORATE AND SO HE SENDS ME STUFF I HAVE AS FAR AS A VERY DELIBERATE PORTAL I'M NOT FAMILIAR WITH. YEAH, AND I DON'T THINK IT'S A FORMALIZED STRUCTURE. THERE'S A LOT OF INFORMAL
EXCHANGE INCLUDING INDIVIDUAL INTERSECTIONS THAT DPD IDENTIFIES FOR US WITH RECOMMENDATIONS FOR CHANGES IN PLACES WHERE WE'VE IDENTIFIED A NEED FOR ENFORCEMENT. I THINK STRENGTHENING THAT INTO
MORE OF A FORMAL SYSTEM IS CERTAINLY SOMETHING WE LIKE TO WORK ON IN THE TIME AHEAD. YEAH, I'D LIKE TO SUPPORT WHATEVER STEPS WE CAN TAKE TO MAKE THAT HAPPEN BUT IN REGARDS TO THIS ORDINANCE I'M VERY MUCH
IN SUPPORT OF MAKING SURE THAT OUR STREETS ARE SAFE AND I APPRECIATE YOU ANSWERING THOSE QUESTIONS. SO I'M GOING TO THAT'S IT FOR ME. THANK YOU SO MUCH. THANK YOU, COUNCILOR.
THEN I'LL GIVE MYSELF 6 MINUTES AS WELL AND THEN WE'LL DO ANOTHER ROUND OF FOLKS HAVE MORE QUESTIONS. MY FIRST QUESTION I THINK BECAUSE WE'RE TALKING ABOUT INSURANCE AND POTENTIAL INJURIES AND I THINK EVERYBODY
WANTS YOU KNOW, SENIORS, ANYBODY WITH DISABILITIES OR ACCOMMODATIONS TO BE TO BE INSURED, TO BE SAFE. I'M CURIOUS TO KNOW IF WE HAVE
DATA ON HOW MANY INJURIES HAVE OCCURRED IN THE CITY BOSTON SPECIFICALLY RELATED TO FOOD DELIVERY. YEAH, TO MY KNOWLEDGE WE DO NOT IN PART BECAUSE AS DEPUTY
HUMPHREY SAID SORT OF FOOD DELIVERY ISN'T TRACKED AS A CATEGORY IN THE POLICE OR EMS REPORTING SYSTEMS THAT WE HAVE. IS THAT THE MARK 43 SYSTEM OR WHAT IS WHAT IS THAT SYSTEM
CALLED RIGHT. THAT WOULD BE THE GATEWAY INTO KIND OF THAT'S THE WAY WE WRITE OUR REPORT. OKAY. WHAT I WILL SAY WHAT I WILL SAY THERE IS NOW STARTING TO BE
BETTER TRACKING BY VEHICLE TYPE HAPPENING AND SO THE MASTER DATA PORTAL REGARDING SERIOUS INJURY CRASHES WHICH I BELIEVE HE REPORTS INTO FOR THE LAST
FEW YEARS HAS STARTED TO BETTER DIFFERENTIATE BETWEEN DIFFERENT TYPES OF VEHICLES. WE HAVE SEEN A SIGNIFICANT INCREASE IN THE NUMBER OF SERIOUS INJURIES SCOOTER CRASHES THAT HAVE OCCURRED AND
YOU KNOW ANECDOTALLY FROM NEWS REPORTS AND NEWS FOOTAGE FROM THE SCENE WE HAVE SEEN SOME SCOOTER RELATED CRASHES USUALLY WHERE THE OPERATOR
OF THE SCOOTER IS KILLED OR INJURED WHERE IT APPEARS THAT THEY MAY BE DOING FOOD DELIVERY . YOU SEE THE BAG ON THE BACK OF THE SCOOTER ON ITS SIDE IN THE ROAD SO BUT WE DON'T HAVE HARD DATA ABOUT THAT.
OKAY. WE TALKED ABOUT THE THRESHOLD OF A MILLION ORDERS PER YEAR. I'M CURIOUS TO KNOW WHAT WHAT THE THOUGHT PROCESS WAS AROUND THAT IF WE DIDN'T GET ANY DATA, WHY THE MILLION DOLLAR MILLION
ORDERS I THINK IS REALLY INTENDED TO DO YOU KNOW I THINK THE THEME AND YOU'VE HEARD ME SAY IT A FEW TIMES THAT THE THEME HERE IS LIGHT TOUCH RIGHT THIS IS SORT OF THE MINIMUM
KIND OF COMMON SENSE BASIC RULES THAT WE COULD COME UP WITH. OUR GOAL HERE WAS NOT TO START WITH A HEAVY PACKAGE OF REGULATIONS AND THEN NEGOTIATE IT BACK OVER EVERY ASPECT OF THE INDUSTRY BUT
INSTEAD TO SAY WHAT ARE THE THINGS THAT WE CARE MOST ABOUT WHERE WE THINK THE IMPACT IS THE HIGHEST THAT MILLION THRESHOLD WAS INTENDED TO SAY LET'S NOT START WITH THE LITTLE
STARTUP COMPANY THAT'S DOING DELIVERIES IN CHINATOWN OR THE YOU KNOW, THE SMALL SCALE BUSINESS THAT'S MAYBE TRYING TO DO SOMETHING IN ONE PARTICULAR NEIGHBORHOOD. LET'S FOCUS ON THE BIG PLAYERS WHO FRANKLY HAVE THE RESOURCES
TO PROVIDE DATA, WHO ARE ALREADY COLLECTING THE DATA. WE'RE REQUESTING THE WHO HAVE THE FINANCIAL RESOURCES TO PURCHASE AND PROCURE INSURANCE ,WHO CAN DO THE KIND
OF TRAINING AND OVERSIGHT THAT WE WANT THAT IS ESSENTIALLY THE THE INTENTION OF THIS IS TO START THERE AND RECOGNIZING THAT THEY ARE THE FASTEST MAJORITY OF THE DELIVERIES
HAPPENING IN THE STREETS IN THE FUTURE IF WE FIND THAT THERE IS OTHER POCKETS OF THE INDUSTRY THAT ARE PROBLEMATIC AND WHERE WE THINK REGULATION IS APPROPRIATE, WE WOULD LOOK AT THOSE PARTS OF THE INDUSTRY AND
HAVE SCALE APPROPRIATE REGULATIONS FOR THOSE SMALLER ENTITIES. BUT AT THIS POINT WE'RE STARTING WITH THE MAIN DRIVERS OF THIS AND I'M A LITTLE LESS CLEAR ABOUT THE INSURANCE ASPECT OF ALL OF THIS AND I
WANT TO THANK MY VICE CHAIR WEBER FOR CALLING OUT THE WHAT WAS THE OCCUPATIONAL ACCIDENT INSURANCE AND THEN WORKERS COMP IS THAT RIGHT? THERE HAVE BEEN THERE WAS SOMETHING BROUGHT TO MY
ATTENTION ABOUT E-BIKES NOT HAVING THIS SORT OF INSURANCE AS PART OF THIS UMBRELLA THAT YOU'RE TALKING ABOUT. DO YOU HAVE ANY RESPONSE TO THAT OR ANY KNOWLEDGE ABOUT E-BIKES AND INCLUDING THEM IN
THIS? SO I MEAN CURRENTLY E-BIKES ARE NOT REQUIRED TO CARRY THE KIND OF VEHICLE INSURANCE THAT A MOTORCYCLE OR A YOU KNOW, THE
TRADITIONAL MOTOR VEHICLE WOULD REQUIRE. SO YOU KNOW, THE DELIVERY COMPANIES HAVE ALL TOLD US THEY HAVE SOME KINDS OF INSURANCE ALREADY BUT IT IS UNCLEAR TO US EXACTLY WHAT IS AND IS NOT
COVERED. AND SO FOR EXAMPLE, YOU KNOW A PERSON WHO IS INJURED WHILE RIDING AN E-BIKE MAKING A DELIVERY OR IS THAT DRIVER IS THAT RIDER INSURED?
WE DON'T KNOW WHAT ARE THE EXCLUSIONS THAT THEY APPLY TO THE TO THE OPERATORS OR TO THE COVERAGE RATE? AGAIN, VERY UNCLEAR. THE GOAL HERE IS TO HAVE A
UNIFORM SET OF STANDARDS FOR WHAT ANYONE DOING THIS WORK, WHAT KIND OF COVERAGE THEY BRING WITH THEM BOTH TO PROTECT THE PUBLIC AND TO PROTECT THEMSELVES.
YOU KNOW, TO THE EXTENT THAT THE COMPANIES KIND OF CAME IN LAST YEAR AND SAID NO, NO, NO, DON'T WORRY, WE GOT INSURANCE. AND SO TO THE EXTENT THAT THEY ALREADY HAVE THIS COVERAGE, THAT'S GREAT NEWS. IT'S WILL NOT CHANGE THEIR BUSINESS OPERATIONS TO THE
EXTENT THAT THERE ARE GAPS IN THAT COVERAGE THAT IMPACT THE PUBLIC OR THE WORKFORCE, THEN THAT IS WHAT WE ARE ATTEMPTING TO CHANGE AND THAT'S WHAT THE DETAILED INSURANCE REGULATIONS WILL DO IS PROVIDE THAT
BASELINE STANDARD AND IN TERMS OF THOSE THOSE REQUIREMENTS SO SHALL BE DETERMINED BY BTD WHEN AND WHERE WILL THEY BE DETERMINED?
WHY ARE THEY NOT INCLUDED IN THIS AND WHERE WILL THOSE LIVE? SO THEY HAVE TO BE EXPLICIT REGULATIONS. DO THEY HAVE TO BE CODIFIED IN A SEPARATE ORDINANCE? I DON'T I'M UNCLEAR ABOUT THAT PROCESS.
SPEAK ABOUT THE RULEMAKING OR YEAH SURE I THINK YOU KNOW WE BTD HAS A SEPARATE PROCESS FOR THE PROMULGATION OF REGULATIONS RIGHT SO THERE'S THIS ORDINANCE WOULD ALLOW US TO USE THAT
PROCESS TO PROMULGATE REGULATIONS THAT WOULD COVER THIS ACTIVITY AND I THINK I THINK THE GOAL HERE WAS TO HAVE A CONVERSATION THAT
INCLUDES A BROADER SET OF COMMUNITY STAKEHOLDERS THE COUNCIL AND THE COMPANIES TO INFORM THE DETAILS OF THOSE RIGHT. SO WE KNOW THE PROBLEM THAT WE ARE TRYING TO ATTACK WITH THIS
BUT WE ACTUALLY THINK IT'S EXTREMELY IMPORTANT TO HAVE THE COMPANIES AT THE TABLE TO HELP GET THE NUANCE OF THE REGULATIONS RIGHT TO MATCH THE SPIRIT OF THE ORDINANCE.
AND SO THAT'S WHY WE SEPARATED THESE PROCESSES OUT RATHER THAN COMING FORTH WITH A COMPLETE SET OF RULES AND SAYING THIS IS WHAT THOU SHALT WRITE. IT'S IT'S THIS IS WHAT WE WANT TO ACHIEVE.
LET'S TALK ABOUT HOW TO GET THERE WITH ALL THE EXPERTS IN THE ROOM. OKAY. I WOULD LIKE FOR YOU TO EXPAND ON THAT A LITTLE BIT. THE PROCESS AND THAT'S SEPARATE . CAN YOU JUST EXPLAIN THAT FOR THE RECORD?
SURE. SO BTD HAS THE AUTHORITY TO PROMULGATE TRAFFIC RULES AND REGULATIONS FOR THE CITY OF BOSTON.
THE VIOLATION FINES AND LATE PENALTIES THAT ARE ASSOCIATED WITH THOSE THOSE ARE DONE THROUGH ORDINANCE, RIGHT?
SO BUT THE ACTUAL REGULATIONS AS FAR AS WHERE YOU CAN PARK WHAT THOSE REGULATIONS INCLUDE THAT IS ALL DONE THROUGH DTT SO
THE ORDINANCE THAT YOU'RE TALKING ABOUT ALLOWS YOU TO HAVE THE AUTHORITY TO THAT'S CORRECT. OKAY. OKAY. I THINK I UNDERSTAND A LITTLE BIT BETTER. THANK YOU. MY LAST QUESTION I THINK HAS TO
DO WITH THE REVOCATION PROCESS . SO THE LANGUAGE SAYS THAT IT IMPLIES THE REVOCATION BUT IT'S DISTINCT FROM THE NON-RENEWAL.
SO HOW LONG AFTER FOLKS ARE NOT IN COMPLIANCE WILL THEIR PERMIT BE REVOKED? I FEEL LIKE IF YOU DON'T HAVE AN ANSWER FOR THAT NOW WE CAN WORK THROUGH THAT BUT IT SAYS MAY REVOKE BUT THEN IT'S ALSO
DIFFERENT FROM NON-RENEWAL. SO I DON'T KNOW IF YOU HAVE ANY FLAHERTY ON THAT OR IF THAT'S SOMETHING THAT WE HAVE TO WORK THROUGH. IN THE WORK WE SAY I DON'T BUT WE'D BE HAPPY TO WORK THROUGH THE DETAILS OF THAT LANGUAGE.
YOU KNOW THERE ARE A VERY SMALL NUMBER OF ENTITIES THAT WOULD BE SUBJECT TO THIS ORDINANCE AND SO OUR FOCUS HERE WAS ON SETTING REQUIREMENTS AND HAVING
LEGALLY ENFORCEABLE PENALTIES ASSOCIATED WITH NONCOMPLIANCE. BUT IT'S OUR EXPECTATION THAT BECAUSE THERE ARE SO FEW COMPANIES THAT ARE SUBJECT TO THIS THAT THIS WILL NOT BE AN EXERCISE OF KIND OF CHASING DOWN, YOU KNOW, THIS THIS
LITTLE COMPANY OVER HERE WE DIDN'T KNOW ABOUT BUT RATHER A DISCUSSION THAT WE HAVE WITH COMPANIES IF THERE ARE ISSUES FOLLOWED BY COMPLIANCE OR ACTION TAKEN BY THE LEGAL
ACTION TAKEN BY THE CITY IF NOT THANK YOU AND WE'LL GO BACK AROUND FOR A SECOND ROUND 3 MINUTES FOR 4 MINUTES. COUNCILOR DURKIN THANK YOU SO
MUCH CHAIR AND I AM I THINK I HAVE BELABOR MY POINT ON THE FEE STRUCTURE SO CHAIR IF WE COULD WORK TOGETHER ON THAT JUST TO SORT OF POTENTIALLY BRING TOGETHER A PROPOSAL OR
JUST TO WORK ON SOME TEXT WHEN WE GET TO THE WORKING SESSION I'LL BE TRYING TO PUT SOMETHING TOGETHER FOR THAT AND I DO KNOW THAT THERE ARE CONVERSATIONS
THAT DO NEED TO HAPPEN WITH THE APP BASED DELIVERY COMPANIES AND SO APPRECIATE THE CHANCE FOR THEM TO WEIGH IN AS WELL. AND I KNOW THAT THAT'LL BE
HAPPENING SOON SO I GUESS I'LL RESERVE MY QUESTIONS FOR THEM AND THEN LOOK FORWARD TO THE WORKING SESSION. THANK YOU COUNCILOR MURPHY IT
WAS ASKED BY THE CHAIR ABOUT DO YOU THINK WE COULD FIND AN ANSWER TO HOW MANY PEOPLE HAVE BEEN INJURED BY IF THERE'S A WAY CAN WE BRAINSTORM LIKE WE
CAN WE CAN TALK WITH THE EMS IS PROBABLY THE BEST AGENCY TO HELP WITH THAT. IN SOME CASES THEY MAY BE ABLE TO DO KEYWORD SEARCHING BUT I THINK THE CHALLENGE HERE IS
THAT THE NATURE OF FOOD DELIVERY IS SUCH THAT YOU KNOW, IT'S UNLESS SOMEBODY WAS INSTRUCTED TO RECORD THAT AND TO ASK ABOUT THAT, IT LIKELY WOULDN'T APPEAR SO.
AND I'M NOT SAYING THAT THERE ISN'T A PROBLEM WITH IT BUT I'VE NEVER ONCE GOTTEN A CALL OR CONCERN THAT SOMEONE'S BEEN HIT, YOU KNOW, OR INJURED IN
THE SENSE OF EMS OR POLICE SO THAT WOULD BE GOOD TO KNOW IF WE COULD TRACK DOWN, YOU KNOW, THE SEVERITY OF THAT CONCERN.
OUR WILL ARE HOW MANY BLUE BIKES ARE ELECTRIC AND WILL WE THEN REQUIRE BLUE BIKES TO ALSO BE BECAUSE I DO I DO SEE MANY DELIVERY PEOPLE SOMETIMES USING
A BLUE BIKE TO DELIVER FOOD. SO WE'VE WE HAVE ABOUT 750 ELECTRIC BLUE BIKES IN THE ENTIRE SYSTEM THAT MAY BE SLIGHTLY OFF FROM THAT NUMBER AND I CAN GET YOU THE PRECISE
NUMBER THAT INCLUDES BOSTON BUT ALSO THE OTHER MUNICIPALITIES WHO PARTICIPATE IN THE BLUE BIKE SYSTEM. WE DO NOT UNDER THE TERMS OF SERVICE OF BLUE BIKES
REQUIRE WE DO NOT ALLOW FOR COMMERCIAL ACTIVITY TO TAKE PLACE. NO, YOU KNOW AS WITH MANY SERVICES RIGHT. SOMEBODY MAY, YOU KNOW, DO SOMETHING THAT WE'RE UNAWARE
OF BUT WHAT I WOULD SAY IS THAT BLUE BIKES, ELECTRIC BLUE BIKES AND AND PEDAL BLUE BIKES ARE NOT YOU KNOW, THIS ORDINANCE DOES NOT ADDRESS VEHICLE REGISTRATION.
THIS ORDINANCE ADDRESSES COMPANIES HAVING AN OPERATING PERMIT CURRENTLY ELECTRIC BIKES UNDER MASS GENERAL LAW ARE NOT REQUIRED TO BE REGISTERED AS
MOTOR VEHICLES AND SO BLUE BIKES PEDAL OR OTHER OR ELECTRIC ARE NOT SUBJECT TO ANY REGISTRATION REQUIREMENTS. AND WHEN YOU WROTE THIS
ORDINANCE AND DID YOU FACTOR IN THE NEGATIVE IMPACT IT MAY HAVE ON OUR SMALL BUSINESSES AND RESTAURANTS WHO RELY HEAVILY ON YOU SERVICES TO DELIVER THEIR GOODS WE WROTE THIS ORDINANCE
TO NOT HAVE A NEGATIVE IMPACT ON SMALL BUSINESSES IF YOU HEAR FROM THE INDUSTRY THAT THE COST OF INSURING AGAINST CRASHES
CAUSED BY THEIR DRIVERS IS GOING TO IMPACT THE INDUSTRY, I THINK THAT TO YOUR EARLIER QUESTION ABOUT HOW BIG OF A PROBLEM IS THIS THAT'S YOUR ANSWER RIGHT INSURANCE FOR
THINGS THAT OCCUR RARELY IS INEXPENSIVE INSURANCE FOR THINGS THAT HAPPEN A LOT OR THAT ARE VERY HIGH RISK OR VERY HIGH COST WHEN THEY HAPPEN THAT INSURANCE IS EXPENSIVE.
SO IF THE INDUSTRY COMES TO YOU AND SAYS BUYING AN INSURANCE POLICY IS GOING TO COST YOU KNOW OUR BUSINESS RESTAURANTS DRIVERS, WHOEVER THEY WANT TO
PAY THEIR THEIR INSURANCE RATE WILL BE BASED ON HOW MANY CRASHES I MEAN IT'S UP TO THEM AND MY INSURANCE IS A FLAT RATE NO MATTER YOU KNOW, IT WILL GO UP I GUESS IF I HAVE TOO MANY ACCIDENTS.
BUT THAT'S ASSUMING THAT ONCE IF THIS WAS TO EVER PASS THAT ONCE THEY'RE INSURED THAT IT WOULD INCREASE BUT IF WE DON'T HAVE ANY DATA TO BEGIN THEY'LL HAVE TO BE INSURED AT THE SAME
LEVEL. RIGHT? WELL, I MEAN THIS IS AGAIN, THIS IS A WE ARE NOT GETTING INTO THE BUSINESS NEGOTIATION OF THE INSURANCE POLICIES BUT
OUR UNDERSTANDING OF THE INSURANCE INDUSTRY AT THE CORPORATE LEVEL IS THAT IF A LARGE COMPANY WAS TO GO AND SEEK A POLICY FROM INSURERS, THE INSURERS WOULD ASK A SERIES
OF QUESTIONS TO ASSESS RISK JUST LIKE THEY DO IF YOU GET HOME INSURANCE LET'S SAY AND BASED ON THAT THAT WOULD DETERMINE THE COST IN SOME CASES JUST LIKE WITH HOME INSURANCE THERE ARE THINGS YOU
CAN DO THAT LOWER YOUR COST BECAUSE THEY LOWER YOUR RISK RATE. I GET A DISCOUNT ON MY HOME INSURANCE FOR HAVING A FIRE ALARM IN THAT THAT CAN CALL THE FIRE DEPARTMENT IN MY HOUSE.
IN THE SAME TOKEN WE WOULD EXPECT THAT ANY INSURER WHO LOOKS AT THE RISK PROFILE OF THESE COMPANIES AND THEY WILL HAVE BETTER DATA FRANKLY THAN WE WILL ABOUT HOW OFTEN THEIR DRIVERS ARE INVOLVED IN CRASHES.
WE WOULD INSPECT AND EXPECT AN INSURER TO LOOK AT THE RISK PROFILE COME UP WITH THE PRICE BASED ON THE FREQUENCY WITH WHICH THEY WOULD EXPECT TO PAY OUT INSURANCE CLAIMS AND PERHAPS OFFER THESE COMPANIES DISCOUNTS IF THEY TAKE STEPS TO
LOWER THAT RISK. RIGHT. THAT IS THE SPIRIT OF THE INSURANCE REQUIREMENT IS TO SET UP THAT DYNAMIC. WE ARE NOT LOOKING TO BE THE INSURER BUT WE WANT THAT COVERS
HOW WOULD THE ORDINANCE IN ANY WAY SUPPORT LOWERING OF RISK? ACCIDENTS HAPPEN. THEY'RE CALLED ACCIDENTS FOR A REASON LIKE ARE ANY UBER
DOORDASH DRIVERS LIKE BECAUSE THEY HAVE LIKE A BAG OF FOOD IN THE BACK OF THEIR CAR LIKE GETTING IN AN ACCIDENT BECAUSE OF THAT I'M CONFUSED ABOUT I
THINK IF YOU SPEAK WITH THE CONSTITUENTS WHO I'VE BEEN SPEAKING WITH AND I KNOW MANY OF YOUR COLLEAGUES HAVE BEEN SPEAKING WITH WHAT YOU WILL HEAR ABOUT IS THE PATTERN
OF UNSAFE AND OFTEN RECKLESS BEHAVIOR BY PEOPLE DOING FOOD DELIVERY WORK. SO THE RISK OF A CRASH WHEN YOU HAVE SOMEONE WHO HAS RECEIVED
NO SAFETY TRAINING IS DRIVING AN UNREGISTERED VEHICLE HAS PERHAPS NOT EVEN GOTTEN THE DRIVER'S LICENSE, WE DON'T KNOW FOR SURE. MAYBE THEY HAVE A LICENSE. MAYBE THEY'RE BORROWING
SOMEBODY ELSE'S ACCOUNT AND THE PERSON WHOSE ACCOUNT IT IS HAS A LICENSE AND THEY DON'T WE WOULD EXPECT THAT UNDER THOSE CIRCUMSTANCE IS THE RISK OF A CRASH IS NOT SOME CRASHES ARE
NOT RANDOM. THEY RESULT FROM BEHAVIOR AND THEY RESULT FROM HOW YOU KNOW, SOME PEOPLE ARE MORE LIKELY MUCH MORE LIKELY TO GET INTO A CRASH THAN SOMEBODY ELSE AND THIS IS REFLECTED IN INDIVIDUAL
AUTO INSURANCE RATES. RIGHT. IF YOU COME TO AN INSURER WITH A CRASH HISTORY, YOUR PREMIUMS WILL BE MUCH HIGHER THAN SOMEONE WITH A CLEAN DRIVING RECORD. YOU MIGHT NOT EVEN BE ABLE TO GET INSURANCE.
YEAH, I LIVE IN DORCHESTER. THEY USED TO BE ABLE TO CHARGE MORE FROM WHERE I LIVED WHICH IS RACIST, RIGHT? SO YEAH, BUT WE'RE TALKING ABOUT CORPORATE INSURANCE POLICIES FOR THREE LARGE
SILICON VALLEY TECH COMPANIES. I EXPECT THAT THEY WILL HAVE THEIR CHOICE OF POLICIES FROM A VARIETY OF CARRIERS AND CAN NEGOTIATE THE DETAILS OF THIS AROUND THE RISK THAT THOSE
INSURERS SEE IN THE BUSINESS OPERATE. THEY LOWER THAT RISK INSURANCE, LOWER THE RATES. THANK YOU, COUNCILOR WEBER
THANK YOU, CHAIR SO YASHA, IN TERMS OF I MEAN I THINK THE GENERAL THEME IS WE'RE TRYING TO CREATE AN INCENTIVE SORT OF LIKE A MARKET INCENTIVE FINANCIAL INCENTIVE TO USE
SAFER DRIVERS AND SAFER HAVE TRAINING SO YOUR INSURANCE COSTS GO DOWN. SO DO YOU WOULD THIS RESULT IN
BACKGROUND CHECKS BEING CONDUCTED ON DRIVERS? I MEAN I THINK WHAT THEY WILL TELL YOU IS THEY ALREADY DO THIS IN MANY CIRCUMSTANCES. RIGHT? THEY PULL DRIVING RECORDS.
THEY DO REQUIRE DRIVER'S LICENSES TO BE PROVIDED. IF YOU TELL THE COMPANIES THAT YOU ARE OPERATING A MOTOR VEHICLE THAT REQUIRES YOU TO BE LICENSED AND I DON'T WANT TO
SPEAK ON BEHALF OF THE INDUSTRY BUT THEY HAVE TOLD US THAT THEY HAVE A WHOLE SYSTEM OF MONITORING DRIVING RECORDS AND CONTINUING TO LOOK FOR INDICATIONS OF SOMEBODY BEING UNSAFE.
BUT I WILL ALSO SAY TO THE EARLIER QUESTION IS WE HAVE EVIDENCE OF ACCOUNT SHARING AND OTHER PRACTICES THAT MAY MAKE MONITORING INEFFECTIVE BUT IT WILL BE UP TO THEM TO SPEAK TO HOW THEY WILL ASSESS THE RISK
OF ANY GIVEN DRIVER. BUT I WILL SAY AS THE CITY HAS VERY DELIBERATELY CHOSEN NOT TO REGISTER DRIVERS RIGHT, THAT REMAINS A RELATIONSHIP BETWEEN THE COMPANIES AND THE DRIVERS THEMSELVES.
SO WE WILL NOT BE CONDUCTING BACKGROUND CHECKS ON ANY INDIVIDUALS. OKAY. AND THEN FOR BTV IN TERMS OF THE INSURANCE, YOU KNOW, TO
REQUIRE I GUESS LIKE WHAT IT'S NOT LIKE A GOTCHA JUST WHAT'S WHAT'S TD'S EXPERTISE WHAT WHAT OTHER WHAT OTHER AREAS HAVE YOU REQUIRED INSURANCE YOU KNOW AND
SO HOW WILL YOU KNOW WHAT TO I GUESS YEAH SURE I MEAN WE WILL YOU KNOW WE'LL OBVIOUSLY WORK WITH THE INDUSTRY AND WILL LIKELY SEEK SOME YOU KNOW
SUPPORT TO HELP US IDENTIFY WHAT THOSE THRESHOLDS SHOULD BE. BUT DO YOU KNOW DO YOU DO YOU REQUIRE INSURANCE LIKE THIS IN ANY LIKE FOR TRASH I, I DON'T KNOW DO YOU GIVE OUT PERMITS
AND HAVE INSURANCE REQUIREMENTS THROUGHOUT THE STREETS CABINET RIGHT FOR PROJECTS THAT WE MANAGE, PERMITS THAT WE ISSUE ETC. SO WE ARE WE DO HAVE A
WORKING KNOWLEDGE OF THE INDUSTRY AND AND IN YOU KNOW ENSURING THAT ENTITIES, CONTRACTORS ETC. HAVE THE APPROPRIATE INSURANCE IN ACCORDANCE WITH THEIR PERMIT
REQUIREMENTS CONTRACT THAT WE'VE EMPLOYED THEM FOR. OKAY EVEN AN OUTDOOR DINING SETUP REQUIRES YOU TO HAVE INSURANCE AND WE HAVE SPECIFIC PROVISIONS ABOUT WHAT THAT INSURANCE NEEDS TO LOOK LIKE IN
THE PERMIT. OKAY. AND I GUESS IN TERMS OF THE FOR THERE'S LIKE A $300 A DAY FINE PER RESTAURANT, DO YOU HAVE ANY
SENSE WHAT THAT FOR PICK READ RANDOM DOORDASH LIKE WHAT THEIR FINE WOULD BE FOR A DAY DO YOU HAVE A BALLPARK FIGURE? I MEAN THE ONLY WAY THAT A COMPANY IS GOING TO BE SUBJECT
TO FINES IS IF THEY DON'T COMPLY WITH THE BASIC PROVISIONS OF THESE ORDINANCES OF THIS ORDINANCE. IF THEY REFUSE TO SHARE DATA WITH THE CITY, IF THEY REFUSE TO CARRY AN INSURANCE POLICY, I
THINK YOU KNOW THE INTENTION OF THE FINE IS THAT WE NEVER CHARGE IT AND THAT WE HAVE A CLEAR SET OF REGULATIONS THAT THE COMPANIES FOLLOW AND THAT
THERE IS ENOUGH SPACE IN THE PROCESS OF MAKING THOSE REGULATIONS THAT WE CAN SORT OUT DETAILS SO THAT THEY ARE, YOU KNOW, ALIGNED AND COMPATIBLE WITH THE BUSINESSES THAT THEY'RE OPERATING. YEAH.
DO YOU HAVE A BALLPARK FIGURE? YOU KNOW, LIKE HOW MANY RESTAURANTS WE'RE TALKING ABOUT OR IS THAT WE DON'T HAVE THE DATA AGAIN, THE SECRETIVE DELIVERY INDUSTRY HAS REFUSED TO SHARE THAT INFORMATION. OKAY.
AND THEN IN TERMS OF THE THE LIST I GUESS NINE TOPICS OF THE DATA THAT WE'RE REQUIRING IS WHERE DID WE GET THAT LIST FROM ? YEAH.
SO I MEAN THIS LIST IS BUILT FROM A FEW DIFFERENT SOURCES. I THINK THERE IS EXISTING DATA SHARING REQUIREMENTS AROUND THE TNC INDUSTRY. THERE'S SOME UPDATED REQUIREMENTS THAT HAVE PASSED THE STATE LEGISLATURE BUT NOT
GONE INTO EFFECT AND THERE ARE NUMEROUS DATA STANDARDS THAT EXIST AROUND OTHER RELATED TRANSPORTATION SERVICES THAT ARE LOCALLY REGULATED AND THAT HAVE A DATA SHARING REQUIREMENT ASSOCIATED WITH THEM.
SO WHAT WE DID IS WE STARTED WITH THE QUESTIONS THAT WE WANT TO ANSWER AND THE KINDS OF ANALYSIS THAT WE WANT TO RUN AND THEN WE LOOKED AT SIMILAR DATA SHARING RULES IN OTHER
CONTEXTS RELATED CONTEXT TO ASSESS THE DATA ELEMENTS THAT WOULD ALLOW US TO ANSWER THOSE CRITICAL QUESTIONS AND PUT THIS TOGETHER. WE ALSO HAVE SHARED THIS WITH THE ACLU OF MASSACHUSETTS AND
HAD CONVERSATIONS WITH THEM ABOUT HOW THEY VIEW PRIVACY CONSIDERATIONS WITH DATA SHARING. AND WE HAVE BEEN VERY CAREFUL TO TAILOR WHAT WE ARE ASKING FOR TO ENSURE THAT NOT ONLY
DOES IT NOT EXPLICITLY CONTAIN ANY PERSONALLY IDENTIFIABLE INFORMATION BUT EVEN THIS ANONYMOUS DATA COULD NOT BE USED TO IDENTIFY AN INDIVIDUAL DRIVER OR CUSTOMER OF THESE
SERVICES. OKAY. THANK YOU. THANK YOU. COUNCILOR WEBER. COUNCILOR LOUIJEUNE THANK YOU, MADAM CHAIR.
I THINK COUNCILOR WEBER ASKED A QUESTION THAT WAS ABOUT OR IT WAS A COUNSELOR PRESENT I'M NOT SURE A QUESTION ABOUT WHO WHAT PARTIES WOULD BE EXCLUDED LIKE
WHICH COMPANIES AND YOU KNOW THE EXCLUSION REQUIRES A MILLION OR MORE ORDERS AND THAT'S WHY WE DON'T THINK ANY LOCAL BUSINESSES. BUT ARE WE SURE THAT IT'S JUST THREE LIKE REALLY THE TARGETS HERE ARE JUST THOSE THREE
COMPANIES. OUR INTENTION THEY MEAN WE'RE NOT TARGETING SPECIFIC COMPANIES OR NAME THEM HERE BUT OUR INTENTION IS TO CAPTURE ANY COMPANY THAT HAS A WIDE SCALE
LARGE SCALE IMPACT ON CITY STREETS. SO WE THINK THAT THAT MILLION ORDER THRESHOLD IS A GOOD ONE TO SORT OF SAY YOU KNOW, IF THERE IS A RESTAURANT, IF
THERE'S A PIZZA JOINT THAT'S THAT'S YOU KNOW, SEND OUT 2 MILLION PIZZAS WITH THEIR OWN DELIVERY WORKFORCE EVERY YEAR THEN BY ALL MEANS WE SHOULD PROBABLY BE TALKING TO THEM. YEAH. ALTHOUGH THEY ARE IN FACT EXEMPT BECAUSE OF THE
DEFINITION OF THE THIRD PARTY. SO I GUESS THAT'S THAT'S CORRECT. AND SO LET ME REPHRASE WHAT I WHAT MY INTENTION IS WHAT ARE THE ENTITIES THAT YOU THAT YOU BELIEVE ARE COVERED UNDER THIS
ORDINANCE BASED ON BY NAME. YEAH. SO BASED ON THE INFORMATION THAT WE HAVE AVAILABLE TO US, WE BELIEVE THAT DOORDASH AND UBER EATS WOULD CERTAINLY BE COVERED AND LIKELY GRUBHUB AS WELL. OKAY.
AND INSTACART FOR EXAMPLE WOULD NOT FALL UNDER THIS MODEL WOULD NOT FALL IT WOULD NOT BE COVERED BECAUSE THEIR DEFINITION OF THIRD PARTY DELIVERY EXCLUDES BUSINESSES THAT DELIVER FROM GROCERY
STORES AND CONVENIENCE STORES FROM COVERAGE. BUT IF THAT'S WHAT THEY'RE DOING EXCLUSIVELY I BELIEVE THAT IS AN EXCLUSIVE PROVISION
OF THEIR NEED TO CHOKE. SO SO WHICH OKAY. THANK YOU AND I'M STILL NOT
CONVINCED AS TO WHY THERE'S NOT LIKE A I MEAN WE'LL DO MORE WORK ON THIS IN THE COUNCIL BUT WHY THERE ISN'T LIKE A A FEE CAP PROVISION JUST BECAUSE JUST IN MY CURSORY REVIEW OF WHAT OTHER JURISDICTIONS ARE DOING
THAT'S USUALLY PRESENT IN THEM. SO THE DECISION NOT TO INCLUDE THAT I THINK IS THAT WE'RE OPEN TO HAVING THAT CONVERSATION WITH THE COUNSELOR. OKAY COUNCILOR I THINK THOSE ARE MY QUESTIONS FOR NOW.
I THINK WITH MY COLLEAGUES ASKING QUESTIONS ABOUT DATA OPTING OUT THAT I HAD QUESTIONS ABOUT BUT I BELIEVE THAT'S ALL I HAVE FOR THE MOMENT. I THINK THANK YOU MADAM CHAIR. THANK YOU AND I'M SORRY YOU
WERE LOOKING WE WERE LOOKING FOR WHETHER OR NOT CONVENIENCE STORES WERE EXPLICITLY NAMED IS THAT I'M NOT SEEING THAT ANYWHERE LOOKING AT THE DEFINITION THIRD PARTY DELIVERY
PROVIDER UM YOU BRING MY ATTENTION TO SOMETHING. THIS IS PRUDENT BEVERAGES PREPARED BY MORE THAN ONE FOOD DELIVERY ESTABLISHMENT OTHER THAN A GROCERY OR CONVENIENCE STORE.
OKAY THAT'S WHERE THEY APPEAR. YOU KNOW AGAIN SPEAKING TO THE INTENTION HERE. RIGHT. THIS IS NOT FOCUS THE PURPOSE OF THIS ORDINANCE BECAUSE IN PARTICULAR GROCERY DELIVERY
TENDS TO HAPPEN FROM LARGE CENTRAL LOCATIONS WITH OFF STREET PARKING THE NATURE OF GROCERY IMPACTS ALTHOUGH THERE IS SOME ON THE DELIVERY END WHERE THEY PARKED TO BRING THE GROCERIES IN THE PRIMARY
CHALLENGE THAT WE HAVE SEEN WITH THIRD PARTY DELIVERY HAS TO DO WITH THE PICKUP RIGHT WHERE YOU HAVE A YOU KNOW A BLOCK WHERE YOU HAVE DOZENS AND DOZENS OF VEHICLES ALL CROWDING
TOGETHER IN ONE PLACE AND THAT'S WHAT THIS IS THAT THAT'S THE CONTEXT WHERE WE'VE WE'VE TRIED TO FOCUS THIS AND THAT DOESN'T TEND TO EXIST WITH GROCERY DELIVERY FOR WHATEVER REASON.
I THINK PARTLY BECAUSE GROCERY DELIVERY IS NOT EASILY DONE ON A SMALL AND UNREGISTERED VEHICLE. WE ALSO SEE THAT, YOU KNOW, WE ARE MUCH LESS LIKELY TO SEE A GROCERY DELIVERY SERVICE OPERATING AN UNREGISTERED
VEHICLE AND WITH THE ASSOCIATED SAFETY AND INSURANCE ISSUES THAT COME WITH THAT. THANK YOU. SEEING THAT COUNCILOR EPIPEN IS NOT HERE GIVING MYSELF 4
MINUTES, I APPRECIATE THE QUESTION FROM MY VICE CHAIR ABOUT HOW THIS LIST OF DATA REPORT REPORTING REQUIREMENTS WERE CREATED AND I'M HAPPY TO
HEAR THAT IT WAS SEMI BASED ON THE TNC LEGISLATION THAT WAS PUT FORTH. MY UNDERSTANDING IS THAT THEY HAVE TO REPORT ALL OF THIS TO THE DPU AND THIS IS THIS IS
SOMETHING THAT WAS BROUGHT TO MY ATTENTION BY UBER UBER EATS BECAUSE THEY'VE ALREADY GONE THROUGH THIS FOLKS ARE A DELIVERY SERVICE LIKE GRUBHUB FOR EXAMPLE HAS NOT BEEN
THROUGH THAT AND SO THERE HAVE BEEN DISCUSSIONS ABOUT THE OPERATIONAL AND ADMINISTRATIVE BURDENS THAT THAT MIGHT CAUSE AND WHAT THAT MIGHT LOOK LIKE TOO TO BUILD THAT OUT AND SO
I'M JUST FLAGGING THAT FOR YOU. I WOULD LIKE TO GET INTO MAYBE DETAIL WHEN THEY DO COME WHEN THEY'RE ON THE THEIR OWN SORT OF PANEL YOU KNOW WHAT THE WHAT THE EFFORTS MIGHT LOOK LIKE ON
THEIR OWN TO PRODUCE SOME OF THIS DATA. AGAIN, I'M I'M LEARNING ABOUT THE 15 DIGIT CODE WOULD LOVE TO
UNDERSTAND WHAT THAT IS FOR CENTERS BLOCK ALL OF THAT BUT I DO THINK THAT THAT IT IS IMPORTANT TO GATHER SOME OF THIS THIS INFORMATION I FLY THIS FOR YOU, CHIEF, ABOUT THE
FACT THAT THIS THERE REALLY WAS NO DEFINITION ABOUT HOW THIS DATA WOULD BE USED FOR ENFORCEMENT. AND I ALSO FLAGGED TO SOME OF THE DATA SHARING CONCERNS THAT I HAD THAT THE PRIVACY
ISSUES AND SO WHILE IT IS NOT INCLUDED HERE NAMING AND CODIFYING CERTAIN SAFETY REQUIREMENTS AS THINK IS SOMETHING THAT I'M THINKING OF AND JUST MAKING SURE THAT WE NAME AND REQUIRE COMPANIES TO
MAKE THIS DATA ANONYMOUS. SO EVEN THOUGH IT'S NOT EXPLICITLY SAID HERE I THINK THAT WE SHOULD CALL IT OUT IN THE ORDINANCE. I THINK ALL OF THOSE ARE GREAT POINTS AND I WILL SAY IF THERE ARE YOU KNOW THIS THIS SET
OF DATA WAS INTENDED TO REFLECT INFORMATION THAT WE BELIEVE THE COMPANIES ARE EITHER ALREADY GATHERING AND RETAINING OR THAT ARE EASY THINGS FOR THEM TO ADD.
FOR EXAMPLE, YOU KNOW, A QUESTION TO A NEW DRIVER ABOUT THE PROPULSION TYPE OF THEIR VEHICLES IN ELECTRIC OR HYBRID OR GAS. RIGHT. IF THERE ARE THINGS IN THIS WHERE THE COMPANIES YOU KNOW,
LOOK AT THIS AND SAY WELL WE DON'T ACTUALLY WE DON'T TRACK THE 15 DIGIT FIPS CODE THAT WE COULD GIVE YOU THE CENSUS BLOCKADE. RIGHT. WE'RE VERY OPEN TO THOSE KINDS OF ADMINISTRATIVE ADJUSTMENTS
TO THE SPECIFICS OF THE DATA SHARING REQUIREMENT THAT IT MEETS THE PURPOSES AND INTENT THAT WE'VE LAID OUT HERE AS IT RELATES TO PRIVACY, I THINK YOU
KNOW WHERE IF AND WHERE YOU KNOW, WE FEEL CONFIDENT THAT WE ADDRESSED PRIVACY ISSUES ASSOCIATED WITH THIS DATA. BUT IF AND WHERE THERE ARE LEGITIMATE PRIVACY CONCERNS, WE ARE ABSOLUTELY HAPPY TO WORK
WITH THE COUNCIL AND THE INDUSTRY ON ADDRESSING THOSE IT IS NOT OUR INTENT TO CAPTURE A PERSONALLY IDENTIFIABLE OR READING THE FIREWALL INFORMATION. I WILL NOTE THAT THE TRANSPORTATION TECHNOLOGY
INDUSTRY HAS A LONG HISTORY OF HIDING BEHIND SORT OF FAKE PRIVACY FEARS TO ARGUE AGAINST WHY ANY INFORMATION ABOUT THEIR OPERATIONS SHOULD BE SHARED WITH LOCAL GOVERNMENT.
THIS IS TRUE IN THE RIDE HILL INDUSTRY. IT WAS TRUE IN THE SCOOTER RENTAL INDUSTRY AND SO I THINK WE NEED TO I WOULD ASK THE COUNCIL TO SCRUTINIZE VERY CAREFULLY PERHAPS IN
CONSULTATION WITH EXPERTS OUTSIDE OF THE CITY TO ASSESS WHETHER ANY SPECIFIC CONCERNS ABOUT PRIVACY ARE MERITED OR NOT.
THANK YOU. I JUST HAVE SOME VERY SMALL LANGUAGE. I THINK I WILL WRAP UP MY QUESTIONING WITH THE I'M TRYING
TO FIND IT HERE. UH, SO IN THE SECTION ABOVE SEVERABILITY AND ENFORCEMENT JUST A SMALL THING PERMIT SHALL BE FINED $300 PER DAY PER
RESTAURANT FROM WHICH SERVICES ARE AVAILABLE AND OR $300 PER ORDER. I THINK WE SHOULD JUST ADD WHICHEVER IS GREATER THERE JUST TO CLEAR THAT UP BECAUSE WE
DON'T KNOW WHAT THAT COULD JUST CLARIFICATION. YEAH OKAY THAT WAS MY MY SMALL AMENDMENT AND THEN I THINK WE ARE LOOKING AT THE EFFECTIVE DATE. ANOTHER THING THAT I HAVE HEARD FROM THE INDUSTRY AND I'M SURE WE'LL HEAR FROM THEM SHORTLY
ABOUT THIS BUT THE RAMP UP OF SIX MONTHS GIVEN SOME OF THE THE OPERATIONAL CHALLENGES THAT THEY HAVE TO GATHER THIS INFORMATION WE MAY NEED TO LOOK AT THIS BUT I JUST WANT TO PUT THAT OUT THERE FOR THE RECORD
BUT LOOK FORWARD TO HEARING EXACTLY WHAT SOME OF THE BURDENS ARE ON THE BACK END FOR THEIR COMPANY. OKAY. ANYBODY ELSE HAVE QUESTIONS?
OKAY. COUNCILOR WEBER, JUST QUICKLY SORRY. SO WE'RE TALKING ABOUT CONVENIENCE STORES AND GROCERY STORES SO THERE WAS A JUDGMENT
OR A ISSUED A PENALTY BY THE ATTORNEY GENERAL'S OFFICE AGAINST GOPUFF IN 2023. SO IS IS THAT WOULD WOULD THAT BUSINESS NOT BE COVERED BY BY
THIS OUR UNDERSTANDING AND WE WILL NEED TO CLARIFY THIS WITH GOPUFF BUT OUR UNDERSTANDING IS THAT THEY DO NOT MEET THE 1 MILLION ORDERS PER YEAR THRESHOLD IN THE CITY OF BOSTON THAT THEIR BUSINESS
RELATIONSHIP WITH THE ENTITY THAT IS THE SORT OF RETAILER IS ONE OF OWNERSHIP AND THEREFORE WOULD NOT QUALIFY AS THEY WOULD NOT QUALIFY AS A THIRD PARTY DELIVERY PROVIDER UNDER THE WAY
THE ORDINANCE IS CURRENTLY DRAFTED. BUT WE WOULD NEED TO CONFIRM THAT IN CONVERSATIONS WITH THEM AND WITH THE CITY'S LEGAL COUNCILOR TO SORT OF CONFIRM THAT THEY ARE OR ARE NOT SUBJECT TO THIS.
BUT MY INITIAL UNDERSTANDING IS THAT THEY WOULD NOT BE THAT JUST GETS A ONE FOLLOW UP OF THE MILLIONS ORDERS IF WE DON'T HAVE THE DATA, HOW DO WE DETERMINE WHO IS GOING TO BE
COVERED? IT'S A IT'S A BIT OF A SHOT IN THE DARK BASED ON THE MAPS STUDY THAT IS THE CLOSEST THING
THAT WE HAVE IN MASSACHUSETTS TO ACTUAL DATA ABOUT THE SCALE OF DELIVERY BUSINESSES HERE AND THAT IN AND OF ITSELF IS A TREMENDOUS PROBLEM. AT A MINIMUM WE SHOULD BE ABLE
TO KNOW WHAT THESE COMPANIES ARE DOING ON THEIR STREETS GIVEN THE ENORMOUS NUMBER OF THE LITERALLY TENS OR HUNDREDS OF MILLIONS OF MILES THEY'RE PUTTING ON THE STREETS.
SO I THINK WE BASED ON THAT ANALYSIS, THE APC ANALYSIS AND OUR UNDERSTANDING OF THE INDUSTRY, WE THINK THAT 4 MILLION ORDERS IS A REASONABLE THRESHOLD TO COVER THE LARGEST
COMPANIES AND AGAIN THE CONCERN HERE IS NOT ON ANY ONE BUSINESS WE'RE NOT TARGETING ANYONE. IT IS ABOUT IMPACT AND IF YOU ARE DOING A MILLION ORDERS WE EXPECT THAT YOU WILL COMPLY WITH THIS.
THERE ARE LEGAL REMEDIES FOR THE CITY IF BUSINESSES ARE NOT COMPLIANT AND IF WE HAVE SUSPICION THAT THEY ARE ELIGIBLE THAT THEY'RE COVERED BY THIS AND THEY ARE COMPLYING, WE WILL OBVIOUSLY
PURSUE WHATEVER LEGAL REMEDIES ARE AVAILABLE TO US TO GET ACCESS TO INFORMATION NECESSARY TO DETERMINE WHETHER OR NOT THEY ARE COMPLIANT. OKAY. THANK YOU. THANK YOU, CHAIR. OF COURSE.
AND JUST TO TO CLARIFY, WE DO HAVE DANIELLE D'ALESSANDRO FROM GOPUFF WHO IS GOING TO BE HERE TO PROVIDE TESTIMONY. THIS WAS A REQUEST THAT I MADE THERE.
THEY HAD TOLD ME THAT THEY ARE BELOW A MILLION AND SO WE'RE LOOKING FOR FOR DATA THAT CLARIFIES THAT. THANK YOU VICE CHAIR. THANK YOU ALL FOR BEING HERE. I HOPE THAT YOU ALL CAN
POTENTIALLY STAY OR STILL BE PART OF THE CONVERSATION. WE'LL TRANSITION TO OUR NEXT PANEL AND FEEL FREE TO JOIN US UP HERE ON THE COUNCIL FLOOR.
IT'S HARD TO GET THIS LIST. THANK YOU. WE HAVE CHRISTINA KENNEDY NEW ENGLAND GOVERNMENT MANAGER OF DOORDASH WHO IS HERE IN
PERSON WITH US. WE ALSO HAVE JOSH BOSTIAN I THINK WHO IS VIRTUAL. HE'S THE SENIOR MANAGER OF GOVERNMENT AFFAIRS NORTHEAST OF GRUBHUB.
WE ALSO HAVE J.R. STERRETT, DIRECTOR OF STATE AND LOCAL GOVERNMENT AFFAIRS OF GRUBHUB WHO IS ON VIRTUALLY.
SOMEBODY FROM UBER EATS HERE OR ON VIRTUALLY. OKAY.
KATIE, WHAT'S YOUR LAST NAME? I'M SORRY. SAY THAT AGAIN. I APOLOGIZE FOR OUR ANGIE OUR FINGER FINGER KATIE FINGER. AND THEN WHAT'S YOUR TITLE?
PUBLIC AFFAIRS MANAGER. PUBLIC AFFAIRS MANAGER OF UBER EATS AND THEN AS I MENTIONED, I THINK WE HAVE DANIELLE D'ALESSANDRO FROM FROM GOPUFF
JUST CONFIRMING THAT YOU ALL CAN SEE US HERE US ONLINE YOU BEEN SEEING JOSH SHAKE HIS HEAD? I WILL START WITH FOLKS HERE IN PERSON FOR ANY OPENING REMARKS THAT YOU MAY HAVE.
CHRISTINA I'LL START WITH YOU AND THEN I'LL GO TO KATIE THEN AND THEN DANIELLE. GREAT. THANK YOU SO MUCH. THANK YOU, MADAM CHAIR, MEMBERS OF THE COMMITTEE FOR THE
OPPORTUNITY TO TESTIFY TODAY AT DOORDASH WE OFFER OVER 1500 LOCAL BOSTON MERCHANTS MORE WAYS TO GROW THEIR BUSINESSES, PROVIDE DASHERS WITH THE OPPORTUNITY TO EARN ON THEIR OWN TERMS AND CONNECT CONSUMERS
TO THE BEST OF THEIR NEIGHBORHOODS. APPROXIMATELY YEARS AGO THE CITY CAME TO US WITH A PROBLEM DELIVERY OF VIA AUTOMOBILES WAS POPULAR ENOUGH THAT IN SOME DENSE COMMERCIAL AREAS DRIVERS
PICKING UP GOODS WERE CAUSING TOO MUCH CONGESTION. THE CITY ASKED DOORDASH TO WORK WITH DASHERS TO SHIFT DELIVERIES AWAY FROM CARS AND INCREASE THE USE OF TWO WHEELED VEHICLES.
WE TOOK ACTION AND SAYS THIS TIME THE USE OF TWO VEHICLES RATHER THAN CARS ROUGHLY TRIPLED MORE RECENTLY INCLUDING AT A HEARING LAST JULY THE CITY RAISED CONCERNS ABOUT STREET
SAFETY. WE TOOK ACTION AGAIN INCLUDING MEETING WITH BOSTON POLICE DEPARTMENT AND ROLLING OUT A COMMUNICATIONS CAMPAIGN TO DASHERS. I CAN PROVIDE FURTHER DETAILS ON THIS DURING THE Q&A.
FOLLOWING THIS COLLABORATION OVER THE YEARS WE WERE DISAPPOINTED THAT WE WERE NOT PERMITTED THE OPPORTUNITY TO SEE A DRAFT OF THE ORDINANCE AND ITS PROVISIONS WHICH NEED SIGNIFICANT CHANGES WITH THE MAYOR'S OFFICE PRIOR TO ITS
SPEEDY INTRODUCTION. WE HAVE THREE KEY CONCERNS WITH THE ORDINANCE AS CURRENTLY DRAFTED AND WE ARE READY TODAY WITH POLICY OUR ALTERNATIVE AMENDMENTS TO PROPOSE. FIRST THE REGULATIONS
ARBITRARILY TARGET A HANDFUL OF PLATFORMS AND LEAVE OTHER PLATFORMS WHICH ARE DOING PRACTICALLY IDENTICAL WORK AND HAVE THE SAME IF NOT MORE SAFETY CONCERNS COMPLETELY UNREGULATED.
SECOND, WHILE WE WERE NOT OPPOSED TO PROVIDING LIABILITY INSURANCE AND ALREADY DO IN MANY INSTANCES THE DETAILS OF THE PROPOSED INSURANCE MANDATE IS SIGNIFICANTLY OUT OF STEP WITH OTHER INSURANCE IN
MASSACHUSETTS. FURTHERMORE THE PROVIDE PERVERSE INSURANCE FRAMEWORK WHICH WILL REQUIRE PLATFORMS TO PROVIDE THE COVERAGE ANY TIME THE APP IS OPEN EVEN IF THE
DRIVER HASN'T AGREED TO PERFORM ANY SERVICES. SERVICES IS A RECIPE FOR FRAUD AND ABUSE COULD ALSO INCREASE COSTS FOR BOSTON CONSUMERS DASHERS AND MERCHANTS. FINALLY, THE DATA SHARING
REQUIREMENTS IN THE BILL ARE SIGNIFICANTLY OVERBROAD AND WILL PUT THE PRIVACY OF CONSUMERS DELIVERY DRIVERS AND RESTAURANTS AT RISK WHEN THERE ARE LESS INTRUSIVE ALTERNATIVES. THE BILL ALSO CONTAINS NO
PROVISIONS SPECIFYING HOW THIS DATA MAY BE USED, HOW IT MIGHT BE STORED AND HOW LONG IT SHOULD BE RETAINED. WE UNDERSTAND THE PROBLEMS THE CITY IS TRYING TO SOLVE HERE IS WHY WE HAVE PREVIOUSLY OFFERED
TO PROVIDE THE CITY WITH HEAT MAPS SHOWING WHERE PICKUPS AND DELIVERIES ARE CONCENTRATED AT PARTICULAR TIMES IN THE DAY. WE THINK THAT APPROACH WOULD OFFER MORE BENEFITS WITH FAR LESS PRIVACY RISK AND THAT
OFFER STANDS TODAY. WE HOPE THE COMMITTEE WILL TAKE OUR OFFER UP FOR A DEMONSTRATION OF THIS HEAT MAP TOOL. WE WANT TO WORK WITH THE COMMITTEE TO FIND A COMMON SENSE SOLUTION BUT THE CURRENT DRAFT OF THE ORDINANCE IS NOT THAT SOLUTION.
WE REMAIN A FOR THE COMMITTEE AND WILL BE PROVIDING YOU ALL WITH PROPOSED AMENDMENTS FOLLOWING TODAY'S HEARING. THANK YOU VERY MUCH FOR YOUR TIME. THANK YOU, CHRISTINA AND I APPRECIATE YOU BEING HERE.
THANK YOU, KATIE. THANK YOU. THANK YOU FOR THE OPPORTUNITY TO SPEAK AGAIN. MY NAME IS KATIE FINGER. I'M A PUBLIC POLICY MANAGER AT UBER. I WANT TO START BY ECHOING MY
REMARKS FROM SEVEN MONTHS AGO WHEN I WAS IN THIS VERY ROOM ASKING FOR THE CITY TO CONVENE A MEETING SO THAT ALL IMPACTED PARTIES MAY WORK TOGETHER TO FIND REALISTIC ACTIONABLE STEPS TO IMPROVE ROAD SAFETY
PROTOCOLS IN BOSTON TO DATE THAT REQUEST HAS NOT BEEN ACKNOWLEDGED. I'M HERE TODAY AGAIN TO PROVIDE ANOTHER EXAMPLE OF HOW UBER HAS COME TO THE TABLE WILL CONTINUE COMING TO THE TABLE AND WILL CONTINUE ASKING FOR LEADERSHIP
AROUND TO CONVENE A TABLE OF STAKEHOLDERS IN ORDER TO REACH A COMPROMISE SOLUTION TO THE ROAD SAFETY ISSUES THAT 105 RESIDENTS HAVE CALLED 311 ABOUT NOTED IN THE ORDINANCE. BUT IF YOU PASS THIS REGULATION
AS IS THE MESSAGE YOU'RE SENDING TO WORKERS IS THAT THEY SHOULD GET OFF THEIR BIKES AND GET BACK INTO CARS. AND THE MESSAGE YOU'RE SENDING TO RESIDENTS IS THAT LOWERING EMISSIONS IS NOT A PRIORITY BECAUSE THAT'S WHAT THESE REGULATIONS WILL DO.
THEY WILL TURN BACK THE ALREADY SLOW PROGRESS TOWARDS SUSTAINABILITY BY ENCOURAGING COURIERS TO USE FOUR WHEELED VEHICLES AND CUT OFF ACCESS TO LOW LOW BARRIER TO ENTRY WORK FOR THOSE WITHOUT CARS.
UBER IS COMMITTED TO BEING A STRONG PARTNER ON ROAD SAFETY USING OUR SCALE REACH AND TECHNOLOGY TO IMPROVE SAFETY FOR ON AND OFF THE PLATFORM. LAST YEAR WE JOINED THE U.S.
DEPARTMENT OF TRANSPORTATION IN THEIR NATIONAL ROADWAY SAFETY STRATEGY COMMITTING TO SUPPORT VISION ZERO EFFORTS AND THE SAFE SYSTEM APPROACH TO ROAD SAFETY. IN APRIL WE ANNOUNCED A GLOBAL CAREER AND SAFETY AND HEALTH
CHARTER WITH THE INTERNATIONAL TRANSPORT WORKERS FEDERATION. THE CHARTER INTRODUCES 12 PRINCIPLES UBER HAS COMMITTED TO TO EXPAND AND IT CENTERS ON TWO WHEEL CARRIERS SAFETY AND SAFE WRITING.
UBER TAKES SEVERAL ACTIONS TO EDUCATE AND REMIND ALL COURIERS INCLUDING THOSE THAT DRIVE VEHICLES MOTORCYCLES, MOPEDS AND MOTORIZED SCOOTERS ABOUT SAFE DRIVING BEHAVIORS. WE SEND EDUCATIONAL MATERIALS
REGARDING DISTRACTED DRIVING TO COURIERS ON AN ANNUAL BASIS. WE ALSO HAVE CONTROLS IN PLACE TO TRY TO MINIMIZE MESSAGING BETWEEN COURIERS AND CONSUMERS AND ANY ASSOCIATED DISTRACTION WHEN COURIERS ARE DRIVING ABOVE
A SPEED A CERTAIN SPEED THRESHOLD. WHEN ASKED BY THE CITY LAST YEAR WE ALSO SHARED SPECIAL COMMUNICATIONS ABOUT LOCAL STANDARDS. HOWEVER, ULTIMATELY THE DELIVERY WORKER IS RESPONSIBLE FOR EXECUTING A TRIP AND
FOLLOWING THE RULES OF THE ROAD AS PART OF THAT DELIVERY. IN THE SAME VEIN, WHEN THE CITY ASKED US TO ENCOURAGE THE USE OF TWO WHEELED DELIVERY VEHICLES TO DECREASE THE NUMBER OF CARS ON THE ROAD IN RESPONSE
TO AN INCREASE IN DEMAND FOR FOOD DELIVERY, WE LAUNCHED A NINE MONTH INCENTIVE PROGRAM TO ENCOURAGE COURIERS TO UTILIZE TWO WHEEL DELIVERY RATHER THAN FOUR WHICH PROVIDED SOME RELIEF TO BACK BAY SINCE 2022.
ALL THAT SAID, LET'S GET INTO SOME OF THE REASONS WHY THIS PROPOSED ORDINANCE DOES NOT WORK. FIRST INSURANCE. UBER CURRENTLY MAINTAINS AUTO LIABILITY INSURANCE INCLUDING COVERAGE FOR BODILY INJURY AND
PROPERTY DAMAGE ON BEHALF OF ALL COURIERS USING FOUR WHEELS, MOTORCYCLES, MOTORIZED SCOOTERS AND, MOPEDS. HOWEVER, IF PASSED TODAY THERE IS NO GUARANTEE WE COULD FIND COVERAGE DESCRIBED IN THIS
FRAMEWORK AND EVEN IF WE COULD IT WOULD DRIVE UP COSTS FOR BOSTON RESIDENTS. FURTHER, IT COULD POTENTIALLY TAKE AWAY EARNINGS OPPORTUNITY FOR COURIERS THAT CHOOSE TO OR CAN ONLY DELIVER VIA BICYCLES.
IMPOSING OBLIGATIONS ONLY ON COMPANIES TO FACILITATE MORE 1 MILLION ORDERS PER YEAR DOESN'T MAKE SENSE ESPECIALLY IF THE CONCERN IS SAFETY. WHEN IT COMES TO INSURANCE COVERAGE A MOPED CAN CAUSE AS
MUCH DAMAGE IF THE ORDER WAS PLACED THROUGH AN APP THAT FACILITATES 12 ORDERS A YEAR AS THE MOPED COULD. IF ORDER WAS PLACED THROUGH THE UBER EATS PLATFORM WE ENCOURAGE BOSTON TO FOLLOW THE LEAD OF OTHER JURISDICTIONS THAT
REGULATE DELIVERY BY REQUIRING THE SAME OBLIGATIONS ON ANY PLATFORM REGARDLESS OF PLATFORM SIZE AND REGARDLESS OF WHETHER THAT PLATFORM IS FACILITATING DELIVERY OF FOOD, GROCERIES OR OTHER CONVENIENCE GOODS.
THE NATIONAL COALITION OF INSURANCE LEGISLATORS OR MN KOIL HAS ALREADY DESIGNED A MODEL THAT OTHER JURISDICTIONS HAVE ADOPTED AND COIL MODEL IS INTENDED TO APPLY TO ALL VEHICLES REQUIRED TO MAINTAIN
INSURANCE AND STATE LAW. IN FACT, MASSACHUSETTS LAW ALREADY REQUIRES INSURANCE FOR MOPEDS THAT CAN GO MORE THAN 30 MILES PER HOUR OR HAVE SPEED LIMITERS REMOVED. SO THE END COIL MODEL WOULD
REQUIRE COVERAGE FOR THOSE VEHICLES. WE SUPPORT THIS MODEL AND ENCOURAGE THE CITY OF BOSTON TO REFER TO THIS EXPERT DRAFTED LANGUAGE. SECOND IS DATA. I STRUGGLE TO SEE HOW KNOWING EXACTLY WHO ORDERED A BREAKFAST
BURRITO IN BACK BAY WOULD DO ANYTHING TO CHANGE BEHAVIOR ON THE STREET. TECHNICAL TEAMS HAVE YEARS OF EXPERIENCE SHARING DATA WITH MASSACHUSETTS STATE AGENCIES INCLUDING SECURE DATA SHARING PROCESSES WITH THE DEPARTMENT
OF PUBLIC UTILITIES AND MASSDOT. UBER OFTEN AGGREGATES DATA TO PROTECT USER PRIVACY AND TO COMPLY WITH MASSACHUSETTS DATA PROTECTION LAWS THIS FALL. LAST FALL, ACTUALLY UBER'S
TECHNICAL TEAMS PARTNERED WITH THE EXECUTIVE OFFICE OF TECHNOLOGY AND SERVICES AND SECURITY TO UPGRADE THE SECURITY OF DPS SECONDARY BACKGROUND CHECK PROCESS. FOR YEARS UBER HAS WORKED WITH GOVERNMENT STAKEHOLDERS ACROSS
THE COMMONWEALTH TO DEVELOP THOUGHTFUL PROCESSES THAT PROTECT SENSITIVE DRIVER PERSONAL INFORMATION WHILE ALSO HELPING ENSURE THAT ALL USERS ARE FOLLOWING SAFETY STANDARDS. THE DATA DEMAND IN THIS BILL
GOES FAR BEYOND ANY OTHER REGULATOR IN THE STATE AND WELL BEYOND ANY REQUIREMENTS FOR DELIVERY PLATFORMS IN OTHER STATES AND IS AT ODDS WITH PRIVACY PROTECTIONS THOSE REGULATORS HAVE BUILT INTO THEIR DATA PRACTICES.
IT'S UNCLEAR WHY THE BTD WOULD NEED MORE INFORMATION THAN DPU THE AGENCY CHARGED WITH ENSURING THE SAFETY OF THE UBER MOBILITY PLATFORM. INSTEAD WE WOULD LIKE TO DISCUSS A PRIVACY FOCUSED DATA
SHARING MODEL WHICH WOULD PROVIDE BETTER VISIBILITY INTO MORE PRECISE AREAS OF HIGH DENSITY TRIPS OR INSTANCES WHERE THERE ARE LARGER TIME PERIODS WHILE BEING MORE PROTECTIVE OF USERS PRIVACY AND
CREATE FURTHER PROTECTIONS FOR CONSUMER DATA SHOWED A DATA BREACH OCCUR. I WANT TO BE EXTRA CLEAR THIS ORDINANCE WOULD DO NOTHING TO ENCOURAGE WORKERS TO OPERATE MORE SAFELY. ADDITIONALLY, UBER EATS AND OTHER PLATFORMS WOULD LIKELY BE
REQUIRED TO PRIORITIZE PRIORITIZE FACILITATING DELIVERIES FOR WORKERS WHO USE CARS AND D PRIORITIZE WORKERS ON BIKES AND E-BIKES. I URGE THE CITY COUNCIL TO CONVENE A WORKING GROUP WITH
ALL IMPACTED STAKEHOLDERS IN ORDER TO DRAFT MEANINGFUL POLICY THAT ALLOW BOSTONIANS TO ORDER THEIR FAVORITE FOODS WITH CONFIDENCE. THANK YOU. THANK YOU. I JUST WANT TO FLAG THAT WE'VE
BEEN JOINED THE MASSACHUSETTS RESTAURANT ASSOCIATION. IF WE COULD ALLOW HER TO COME INTO THIS INTO ZOOM. OKAY, GREAT. THANK YOU.
WE'LL GO TO YOU AFTER. I DON'T KNOW WHO THE REPRESENTATIVE IS BUT WE'LL GO TO JOSH NEXT FOR. ANY REMARKS YOU HAVE ON BEHALF OF GRUBHUB? THANK YOU, MADAM CHAIR.
AGAIN, MY NAME IS JOSHUA BOSTIAN AND I LEAD GOVERNMENT AFFAIRS FOR GRUBHUB HERE IN THE NORTHEAST. I'M HERE TODAY TO EXPRESS OUR SHARED DESIRE TO ENSURE SAFETY ON THE STREETS OF BOSTON BY
ALSO SHARING OUR SERIOUS CONCERNS OVER THE ORDINANCE BEING DISCUSSED TODAY. THIS PROPOSAL WHILE INTENTIONED ,WILL MAKE DELIVERY MORE EXPENSIVE IN BOSTON HURTING RESTAURANTS, COURIERS AND
DINERS ACROSS THE CITY. WE'RE ESPECIALLY CONCERNED BY THE LACK OF MEANINGFUL ENGAGEMENT IN DEVELOPING THIS ORDINANCE. WE'VE HAD LIMITED OPPORTUNITIES TO SHARE OUR INSIGHTS AND EDUCATE THE MAYOR'S OFFICE ON
THE NATURE OF OUR BUSINESS AND ATTEMPTS TO COLLABORATE AND FIND ALTERNATIVE SOLUTIONS. HAVE NOT BEEN MET WITH A WILLINGNESS TO CONSIDER THESE APPROACHES. THIS LACK OF DIALOG COUPLED WITH A RUSH LEGISLATIVE
TIMELINE HAS RESULTED IN AN ORDINANCE WITH SUBSTANTIAL FLAWS THAT WILL HAVE WIDE RANGING UNINTENDED CONSEQUENCES FOR YOUR CONSTITUENTS. GIVEN OUR LIMITED TIME TODAY, I WON'T DIVE INTO EVERY ASPECT
OF THE ORDINANCE BUT I WANT TO HIGHLIGHT SOME AREAS OF CONCERN. FIRST, THIS ORDINANCE CREATES A PATCHWORK OF PERMITTING REQUIREMENTS FOR BUSINESSES LIKE OURS THAT OPERATE THROUGHOUT THE COMMONWEALTH
RESULTING IN AN UNNECESSARILY COMPLEX INCONSISTENT REGULATORY LANDSCAPE. SECOND AND IMPOSES VAGUE, UNCLEAR AND IMPRACTICAL INSURANCE REQUIREMENTS LEADING
TO GAPS OR OVERLAPS IN COVERAGE POTENTIALLY LEAVING CARRIERS VULNERABLE AND SO IN CONFUSION. FINALLY, THE ORDINANCE ALSO MANDATES IMPOSSIBLE DATING REPORTING EXPECTATIONS DIVERTING VALUABLE RESOURCES
OF OUR STAFF FROM IMPORTANT AREAS LIKE DRIVER SAFETY INITIATIVES. SIMPLY PUT THIS ORDINANCE MISSES THE MARK. IT ATTEMPTS TO IMPROVE SAFETY BUT INSTEAD CREATES UNNECESSARY
COMPLEXITY. CONFUSION BURDENS AND COSTS WHILE FAILING TO CONSIDER THE NEEDS OF RESTAURANTS, COURIERS AND DINERS IN BOSTON. WE'RE OUT. WE WILL OUTLINE OUR CONCERNS IN DETAIL AND AWFUL AND OFFER
ALTERNATE SOLUTIONS IN THE TESTIMONY THAT WILL BE SUBMITTED FOR THE RECORD. WE URGE THE COUNCIL TO RECONSIDER THIS FLAWED ORDINANCE AND COLLABORATE WITH US TO FIND A BALANCE SOLUTION
THAT PRIORITIZES SAFETY WITHOUT HARMING THE BOSTONIANS WHO RELY ON THE AFFORDABILITY AND ACCESSIBILITY OF DELIVERY SERVICES. WE'RE HAPPY TO ANSWER ANY QUESTIONS YOU MAY HAVE AND LOOK FORWARD TO WORKING WITH YOU ON
A SOLUTION THAT WORKS FOR EVERYONE. THANK YOU. THANK YOU. WE HAVE DANIELLE WITH US. YEAH, I'M HERE. CAN EVERYONE HEAR ME? YES.
PERFECT. GOOD AFTERNOON, CHAIRWOMAN AND COUNCIL MEMBERS AND TO THE ADMINISTRATION. THANKS FOR THE OPPORTUNITY TO TESTIFY. MY NAME IS DANIELLE D'ALESSANDRO AND I RUN CORPORATE AFFAIRS FOR GOPUFF. GOPUFF IS A VERTICALLY
INTEGRATED RETAILER THAT OPERATES THREE STORES IN BOSTON THAT OFFERS DELIVERY OF GROCERIES AND CONSUMER GOODS TO CONSUMERS IN ABOUT 60 MINUTES OR LESS.
OUR DRIVERS DELIVER FROM ONE SITE ONLY WITH STREET PARKING PROVIDED IN TRADITIONALLY LOW DENSITY AREAS LIKE INDUSTRIAL OR MIXED USE ZONING. WE DO NOT PERMIT SCOOTERS OR MOPEDS AS MODES
OF TRANSPORTATION FOR THE DELIVERY PARTNERS THAT DELIVER ON BEHALF OF GOPUFF. YES ALSO TO CONFIRM WE DID SIGNIFICANTLY LESS THAN 1 MILLION ORDERS ARE HAPPY TO SHARE THAT DATA WITH THE ADMINISTRATION AND CITY
COUNCIL. WE ARE MONITORING THE ORDINANCE AND DO APPRECIATE THE DISCUSSION AND THE IMPORTANCE AROUND VEHICLE AND PEDESTRIAN SAFETY AND ARE HAPPY TO ANSWER ANY QUESTIONS. THANK YOU.
JESSICA MORE IF YOU'RE ON FROM THE YES, GO AHEAD. I'M HERE. THANK YOU. GOOD AFTERNOON. TERRA COTTA, A PARTNER AND OTHER DISTINGUISHED MEMBERS OF THE COMMITTEE ON GOVERNMENT OPERATIONS.
FOR THOSE OF YOU I HAVE NOT HAD THE OPPORTUNITY TO MEET BEFORE . MY NAME IS JESSICA MOORE AND I SERVE AS THE DIRECTOR OF GOVERNMENT AFFAIRS FOR THE MASSACHUSETTS RESTAURANT ASSOCIATION. THANK YOU FOR THE OPPORTUNITY
TO TESTIFY ON HERE TODAY ON AN ORDINANCE REGARDING ROAD SAFETY AND ACCOUNTABILITY FOR DELIVERY PROVIDERS. MASSACHUSETTS IS ONE OF THE NATION'S MOST FLOURISHING RESTAURANTS ENVIRONMENTS WITH
OVER 18,000 RESTAURANTS IN THE STATE AND GROWING DAILY. RESTAURANT OWNERS ARE SMART AND NIMBLE. THERE ARE CONSTANTLY ADJUSTING TO A WORLD WITH EVER CHANGING TECHNOLOGY.
TO SIMPLY SIMPLY STAY IN BUSINESS. WHAT ARE THESE TECHNOLOGIES IS ONLINE DELIVERY PLATFORMS AND THEY ARE GREAT PARTNERS WITH OUR RESTAURANTS AND WE WANT TO
CONTINUE TO BE ABLE TO SERVE CUSTOMERS TOGETHER. IT IS IMPORTANT THAT WE KEEP IN MIND THE COSTS THAT TRICKLE DOWN TO CONSUMERS WHEN BUSINESSES FEEL INCREASES FROM
CHANGING POLICY AND LAWS. PLATFORMS ARE WILLING TO WORK WITH THE CITY UNREASONABLE POLICY THAT HELPS ADDRESS STREET SAFETY. WE'VE SPOKEN TO MANY OF THE
PLATFORM PROVIDERS AND WE ARE HOPING YOU WILL MAKE APPROPRIATE UPDATES TO THE PROPOSED ORDINANCE THAT WILL ONE ENSURE INSURANCE REQUIREMENTS DO NOT ULTIMATELY
RESULT IN HIGHER COSTS FOR BOSTON FAMILIES ALREADY STRUGGLING WITH AFFORDABILITY. AND YOU KNOW WE WANT THEM TO BE ALIGNED WITH THE GOALS OF THE ORNAMENT ORDINANCE AND TO
ENSURE THAT DATA SHARING REQUIRED MINUTES ARE NARROWLY TAILORED AS TO NOT EXPOSE SENSITIVE INFORMATION ABOUT MERCHANTS, CONSUMERS AND THE
FOLKS THAT ARE DELIVERING FOOD . OUR PARTNERS IN THE THIRD PARTY PLATFORM DELIVERY WORLD SAY THAT FIVE TIMES FAST OR YOU
KNOW WE'RE ALL CONCERNED THAT THIS ORDINANCE CAN CAN REVEAL SENSITIVE INFORMATION ABOUT NOT ONLY THE BUSINESS THAT IS THERE THE THIRD PARTY DELIVERY
BUSINESS BUT ABOUT OUR RESTAURANTS AS WELL. AND WHEN YOU KNOW THERE'S PEAK TIME FOR PERFORMANCE AND WHAT THEIR MARKET IS AND HOW THEY'RE DOING DATA COULD BE REPLICATED
FROM SUCCESSFUL RESTAURANTS, UNDERCUT THEM AND DRIVE AND HURT THEIR BUSINESS. INFORMATION WOULD ALSO BE PROVIDED BY RESTAURANTS OUTSIDE
OF THE CITY LIMITS. IF WE HAVEN'T THOUGHT ABOUT THIS FURTHER BECAUSE THESE RESTAURANTS ARE ALSO DELIVERING TO FOLKS INSIDE OF BOSTON. RIGHT. SO PREVIOUS PREVIOUSLY I WAS
ALSO HAPPY TO WORK WITH THE CITY'S ADMINISTRATION ON WAYS TO MINIMIZE THIRD PARTY DELIVERY TRAFFIC SPECIFICALLY IN ONE PART OF THE CITY AND THAT THAT WAS CAUSED BY CARS.
I'M HAPPY TO CONTINUE THESE DISCUSSIONS BECAUSE THESE ALL OF THESE PROPOSALS THAT ARE PART OF THIS ORDINANCE REALLY DO AFFECT OUR RESTAURANTS AND I
REALLY URGE YOU TO KEEP IN MIND CONSUMER COSTS NOT ONLY CONSUMERS THAT ARE THE FOLKS THAT ARE GETTING THE STUFF DELIVERED BUT CONSUMERS THAT ARE OUR RESTAURANTS AND HOW
EXPENSIVE THIS THIS IS FOR THEM AS WELL. SO I REALLY THANK YOU FOR YOUR TIME AND I AM HAPPY TO ANSWER ANY QUESTIONS THAT YOU MAY HAVE. THANK YOU. THANK YOU.
JUST CONFIRMING THERE'S NO ONE ELSE. OKAY, GREAT. WE'LL GO TO QUESTIONS FOR MY COLLEAGUES STARTING WITH COUNCILOR DURKAN AND THEN COUNCILOR MURPHY. 6 MINUTES.
THANK YOU SO MUCH CHAIR AND I APPRECIATE KATIE YOUR REFERENCE TO OUR HEARING LAST SUMMER. I THINK THAT THIS ORDINANCE
REALLY IS IN RESPONSE TO THAT CONVERSATION AND I DO THINK IT'S REALLY IMPORTANT THAT I HEARD A COUPLE OF REFERENCES TO A RUSH COUNCIL PROCESS. THIS IS THE FIRST TIME WE'RE
HAVING A HEARING ABOUT THIS PROPOSED ORDINANCE. SO AND I THINK THAT WE MOVE AS FAST AS THE SPEED OF THE COMMITTEE AND THE CHAIR. SO YOU KNOW, I THINK WE HAVE
TIME WE HAVE WE HAVE THE OPPORTUNITY TO TALK ABOUT EVERY SINGLE ISSUE AS DESCRIBED. BUT WE DON'T ALWAYS HAVE THE SAME GOAL.
I THINK AS AS A CITY OUR JOB IS TO MAKE SURE OUR STREETS ARE SAFE. OUR JOB IS TO MAKE SURE THAT OUR CONSTITUENTS ARE NOT AT AN CONSTITUENTS IN MY DISTRICT
PARTICULARLY THOSE THAT ARE YOUNGER AND AGING ARE ABLE TO GET AROUND OUR CITY SAFELY. I HAVE ONE OF THE MOST PEDESTRIAN ORIENTED DISTRICTS
THIS ISSUE IS PARTICULARLY IMPORTANT TO ME AND MY CONSTITUENTS. I GET IT OVER TEXT YOU KNOW WHENEVER YOU KNOW SOMEONE IS ALMOST HIT OR THEIR ISSUES IT'S
IT'S RIGHT THERE. IT'S IN MY EMAIL. IT'S PEOPLE CALL ME UP, THEY SEND ME TEXT SO I THINK AND I SEE IT FOR MYSELF. I'VE HAD TO STAND AT ONE
PARTICULAR CORNER IN MY DISTRICT AND ASK PEOPLE TO DURING INTERSECTIONS PRETENDING TO BE A POLICE OFFICER PLEASE GET OFF THE SIDEWALK BECAUSE I'VE SEEN A DANGEROUS SITUATION
AND I'VE STEPPED IN. SO I THINK MY WORK ON THIS ISSUE HAS BEEN COMING FROM A POINT OF FRUSTRATION OF JUST TRYING TO FIGURE OUT HOW DO WE ALL COME TOGETHER AND I THINK
THE MAYOR HERE HAS PUT TOGETHER A PROPOSAL THAT I THINK IT CHECKS ALL THE BOXES IN TERMS OF WHAT WE'RE HEARING FROM RESIDENTS AND NOW THIS IS OUR
OPPORTUNITY TO HEAR FROM THOSE IMPACTED BUSINESS WISE AND THINK UNFORTUNATELY I THINK
THAT OUR WE I THINK THAT OUR THE REGULATIONS WERE BEHIND THE TECHNOLOGY AND I DO THINK WE NEED TO MAKE SOME SORT OF CORRECTION HERE AND WE NEED TO HAVE THIS CONVERSATION.
I THINK YOU ALL HEARD MY PASSIONATE ADVOCACY FOR THERE TO BE A FEE ATTACHED TO EACH ORDER. I WOULD LOVE TO HEAR FROM EACH OF YOU WHAT A FEE WOULD MEAN
AND AND IF YOU YOU KNOW AND WHETHER YOU THOUGHT THAT A FEE WOULD HAVE DIFFERENT IMPACTS ON DIFFERENT USE DIFFERENT
COMPANIES BECAUSE I THINK THAT'S ONE OF ONE OF MY QUESTIONS IS WOULD A FEE FOR DOORDASH HAVE A DIFFERENT IMPACT ON DOORDASH AND UBER EATS AND GRUBHUB DO OR DOES IT
HAVE THE SAME IMPACT? YOU KNOW, I DON'T I DON'T THINK WE CAN SPEAK TO THE BUSINESS NATURE OF WHAT A FEE HOW A FEE WOULD IMPACT THE COMPANY.
I THINK THAT IT'S SOMETHING THAT WE CERTAINLY WOULD WANT TO TALK TO ASK CONSUMERS HOW THEY FEEL ABOUT IT BECAUSE THEY WOULD BE PASSED THROUGH BECAUSE THIS IS A SERVICE FOR CONSUMERS THAT THEY'RE CHOOSING TO
UTILIZE AND IN OTHER JURISDICTIONS WHERE THERE ARE DELIVERY FEES IT IS PASSED THROUGH. YES. SO I THINK IN KIND OF LOOKING AT DIFFERENT MUNICIPALITIES IN
DIFFERENT STATES ACROSS THE COUNTRY SPECIFICALLY THE STATE OF MARYLAND, I CONSIDERED A DELIVERY FEE AND THAT ACTUALLY NEVER WAS WENT THROUGH IT WAS NOT ENACTED. IT DID NOT GO THROUGH AND I
BELIEVE IT WAS AROUND $0.50 AS WELL AND I CAN GET CHECK ON THAT. BUT AROUND 62% OF VOTERS IN MARYLAND WERE AGAINST THE DELIVERY TAX. WHEN WE LOOK AT WHAT THE DELIVERY TAX WOULD MEAN, I'VE
HEARD, YOU KNOW, PREVIOUS RUMBLINGS OF THIS AND THAT IT WOULD BE PASSED ON TO THE MERCHANT OR BE PASSED ON TO THE CONSUMER. I THINK UNDERSTANDING WHERE YOU WOULD LOOK TO PASS THIS ON TO I THINK IS IMPORTANT AS WELL.
IF IT IS PASSED ON TO THE CONSUMER IN MASSACHUSETTS ALREADY THERE IS THE SALES TAX, THERE'S THE SUPPLEMENTAL MEALS TAX AND THEN THIS WOULD BE ANOTHER TAX OR A TRIPLE TAX.
SO IT'S SOMETHING TO CONSIDER IN RESPECT TO THAT TOO. WE HAVE HEARD FROM CONSUMERS ACROSS THE COUNTRY THAT TAXES YOU KNOW, NO ONE LIKES NEW TAXES AND NO ONE LIKES NEW FEES
AND THAT THEY'RE REGRESSIVE AND PUNITIVE. WE UNDERSTAND THE GOALS THAT THE CITY HAS HERE IN TERMS OF STREET SAFETY AND I REALLY DO MEAN THAT AND THAT'S WHY I
REALLY WANT TO SHOW THE HEAT MAP AND THAT AS A TOOL TO KIND OF SHARE AND ASSIST IN YOUR CURVE MANAGEMENT, YOUR TRAFFIC CONGESTION PLANNING AS WELL. I THINK THERE ARE WAYS AROUND TO MITIGATE AN ACTUAL FEE ON
CONSUMERS OR A FEE ACTUALLY ON MERCHANTS AS WELL AND I NOT TO GET OFF TOPIC OF THE ORDINANCE BUT HAVE YOU HAVE ANY OF THESE COMPANIES HAVE.
HAVE ANY OF YOU CONSIDERED. I MEAN I REPRESENT SOME OF THE MOST POPULATED AND DENSE AREAS IN THE CITY AND YET THAT IS YOU KNOW, THAT IS WHERE A LOT
OF THE ENERGY AND TRAFFIC. HAVE YOU THOUGHT ABOUT ENCOURAGING SOME OF YOUR I GUESS VENDORS OR CLIENTS OR BUSINESSES TO OPERATE GHOST
KITCHENS FURTHER OUT SO THAT ESSENTIALLY LIKE THE FACT THAT WE'RE HAVING AN ISSUE ON BOYLSTON STREET AND THE FACT THAT WE'RE HAVING LIKE. HAS THERE BEEN ANY INTEREST IN
TALKING TO THOSE COMPANIES THAT YOU'RE WORKING WITH TO TRY TO GET THEM TO DEAL WITH SORT OF THOSE HOT BUTTON AREAS? AND I KNOW THAT WE HAVE WORKED TOGETHER PARTICULARLY ON BOYLSTON STREET SO I'LL SAY THAT. YEAH, ABSOLUTELY.
SO I MEAN THAT PIECE MY INTEREST WHEN YOU SAY THAT WHEN THIS ORIGINALLY STARTED WAY BACK WHEN AROUND LIKE THREE YEARS AGO THAT WAS ONE OF THE PROPOSALS THAT WE PUT FORTH
WHEN SPEAKING WITH CHICK-FIL-A AND THE CHIEF OF STREETS AND BTD AND CITY PLANNING IS GHOST KITCHENS. BUT IT SEEMED AS THOUGH THERE WAS AN ADVERSARY ACTION FROM
THE CITY AT THAT TIME. SO IF THIS IS SOMETHING THAT THE CITY WOULD BE INTERESTED IN PURSUING, WE'D BE MORE THAN HAPPY TO BACK THEN AND I CAN'T SPEAK FOR A CHICK-FIL-A RIGHT
NOW BUT BACK THEN THAT WAS SOMETHING THAT THEY WERE INTERESTED IN AND I ABSOLUTELY THINK A LOT OF MERCHANTS WOULD BE INTERESTED IN THAT AND MAYBE THE TIDE IS AND THEY KNOW I'M OUT OF TIME BUT MAYBE THE TIDE HAS TURNED A BIT ON THAT.
I MEAN I WOULD LIKE THESE COMPANIES AND PARTICULARLY LIKE THE BUSINESSES THAT HAVE THE MOST TRAFFIC AND ARE CAUSING THE MOST ISSUES TO MOVE SOMEWHERE ELSE TO TO DO THEIR
WORK SOMEWHERE ELSE. I THINK CHOOSING TO DO THAT ON THE STREETS THAT ARE VERY CONGESTED IS NOT A GOOD IDEA. I THINK YOU ALL HAVE HEARD MY SUPPORT OF THE ORDINANCE. I DO THINK THERE ARE CHANGES
THAT CAN BE MADE TO PARTICULARLY THE DATA ASK IS COMING OUT OF THE HEARING THAT WE HAD LAST YEAR SO I AM IN SUPPORT OF THAT BUT I UNDERSTAND SOME OF YOUR
CONCERNS AND I'M DEFINITELY AMENABLE TO THE CONVERSATION AROUND ANONYMIZATION AND MAKING THOSE DETAILS AGGREGATE. MY THOUGHT IS THAT THOSE ISSUES
ARE THAT THAT THOSE THAT DATA THOSE DATA POINTS WOULD BE AGGREGATED. THAT WAS MY UNDERSTANDING BASED ON READING THE ORDINANCE BUT MAYBE THAT NEEDS TO BE FURTHER FURTHER PUT INTO THE ORDINANCE
. SO THANK YOU SO MUCH. THANK YOU. COUNCIL DURKAN COUNCILOR MURPHY THANK YOU CHAIR THANK YOU FOR YOUR TESTIMONY ON ZOOM. ALSO A FEW QUESTIONS YOU MAY
NOT ACTUALLY HAVE THE ANSWER TO BUT IF YOU COULD HELP ME A FEW THINGS THAT I'M CONFUSED ABOUT AND MAYBE HELP ME THROUGH THE THOUGHT PROCESS WITH HOW WILL
INCH INSURANCE ON THE CARDS CHANGE THE DRIVING AND THE TRAFFIC FLOW IF AT ALL? IS THERE SOME UNDERSTANDING
THAT IF THE CARS HAVE DIFFERENT INSURANCE THAT THAT THEN WILL MEAN THAT THE DRIVERS WILL DRIVE DIFFERENTLY? I CAN SPEAK FROM DOORDASH'S
PERSPECTIVE AND I DON'T THINK I CAN ENTIRELY ANSWER THAT QUESTION. I DON'T BELIEVE SO. BUT I THINK WHAT'S IMPORTANT TO AND I'LL USE THIS TIME TO KIND OF GIVE A LITTLE BIT EXTRA
CONTEXT ABOUT WHAT INSURANCE WE ACTUALLY DO HAVE AND THE PROTECTIONS THAT WE ACTUALLY DO HAVE IN PLACE. AND I CAN ONLY SPEAK FROM OUR PERSPECTIVE AS WELL BUT AT DOORDASH WE HAVE OCCUPATIONAL
ACCIDENT INSURANCE ALREADY IN PLACE AND THESE ARE FOR ALL DASHERS SO REGARDLESS OF WHAT VEHICLE THEY'RE DRIVING SO WHETHER IT IS A CAR OR A TWO
WHEEL VEHICLE, THAT SPECIFIC POLICY IS UP TO $1 MILLION COVERAGE AND THAT COVERAGE CAN BE USED TOWARDS MEDICAL EXPENSES, DISABILITY PAYMENTS
AS WELL AS LOSS OF INCOME AND IT ACTUALLY IS AT NO COST TO THE DASHER WHEN A DASHER SIGNS UP WITH DOORDASH YOU ARE AUTOMATICALLY ENROLLED IN OUR OCCUPATIONAL ACCIDENT INSURANCE
POLICY IN IN IN ADDITION TO THAT AS WELL WE HAVE A THIRD PARTY AUTO LIABILITY INSURANCE POLICY AND THAT SPECIFIC POLICY IS ACTUALLY RIGHT NOW JUST FOR
CAR DASHERS AND I'LL GET BACK TO THAT MOMENT OF AN AMENDMENT THAT WE'D LIKE TO MAKE THERE WITHIN THE LANGUAGE. BUT RIGHT NOW IT'S FOR JUST CAR DASHERS AND THAT IS UP TO
$1,000,000 COVERAGE AGAIN FOR THE DASHER FOR IN CASE THEY INJURE SOMEONE WHILE MAKING AN ACTIVE DELIVERY AND SO THAT'S FOR BODILY HARM AS WELL AS PERSONAL INJURY WE UNDERSTAND
WE RECOGNIZE FROM THE CONVERSATIONS LAST JULY THAT THERE OBVIOUSLY IS AN UPTICK HERE WHICH WILL VEHICLES THAT THE CITY HAS ASKED US TO INCENTIVIZE THAT WE RECOGNIZE
HERE THAT THERE IS A NEED TO ACTUALLY EXPAND THIRD PARTY AUTO LIABILITY INSURANCE TO FOLKS ON TWO WHEELED VEHICLES AND WE STAND READY TO WORK WITH INSURANCE COMPANIES TO ACTUALLY
CREATE THE PRODUCT TO EXTEND THAT WE CREATED THESE PRODUCTS ON ACH AND THIRD PARTY AUTO LIABILITY INSURANCE WITH OUR INSURANCE COMPANIES AS WELL. SO TO ANSWER YOUR QUESTION,
COUNCILOR TWO I'M NOT SURE IF THE ORDINANCE WILL CHANGE DRIVER PRACTICES AND BEHAVIORS BUT YOU KNOW, IF IF THE IF THE COMMITTEE AND THE COUNCIL TAKES
A LOOK AT WHAT INSURANCE POLICIES WE HAVE IN PLACE AND LOOKS TO EXTEND THAT THIRD PARTY AUTO LIABILITY PORTION, I THINK THAT WILL ALLEVIATE THE CONCERNS OF THE CITY IN TERMS
OF A MEMBER OF THE PUBLIC BEING INJURED. AND I ALSO WANT TO REITERATE THAT LIKE WE HAVE MET WITH BPD AND WE HAVE WORKED WITH DOWNTOWN BID, WE'VE MET WITH BACK BAY ASSOCIATION WITH THE PERMITTING AND ZONING OF BACK
BAY. WE'RE HAPPY TO DO AWARENESS CAMPAIGNS, WE'RE HAPPY TO DO EDUCATIONAL CAMPAIGNS. WE'VE DONE IN-APP DASH NOTIFICATIONS AS WELL. WE'VE DONE A NUMBER OF CAMPAIGNS IN TERMS OF MAKING
SURE THAT FOLKS UNDERSTAND THE RULES OF THE ROAD AND WE REMAIN OPEN TO PARTNER WITH THE CITY ON THAT AS WELL. THANK YOU. IT WAS SAID WHEN THE FIRST PANEL THAT INSTACART FOOD
DELIVERIES ARE MORE LIKELY TO DELIVER IN A REGISTERED AND INSURED CAR. IS THERE A DATA THAT YOU KNOW OF THAT THAT PLATFORM HAS AND IS THERE ANY REASON TO BELIEVE
THAT'S TRUE THAT YOUR DRIVERS ARE LESS LIKELY TO HAVE INSURED REGISTERED CARS? I DON'T BELIEVE THAT THERE'S ANY DATA THAT I KNOW OF THAT WOULD DIFFERENTIATE INSTACART
OUT OF THIS AND THAT'S ONE OF THE CONCERNS THAT WE HAVE THAT THERE IS A LACK OF PARITY WITHIN THE ORDINANCE AND THAT IT EXPRESSLY TARGETS FOOD DELIVERY FROM RESTAURANTS WHEN YOU KNOW THE RESTAURANT
ASSOCIATION YOU KNOW WAS JUST TAKING NOTES HAD MENTIONED THAT A LOT OF THE RESTAURANT ASSOCIATIONS RELY ON FOOD DELIVERY PLATFORMS, YOU KNOW, TO INCREASE THEIR CUSTOMER REVENUE. AND SO WE WOULD ASK, YOU KNOW,
FROM THE DOORDASH PERSPECTIVE THAT THERE'S PARITY WITHIN THE LEGISLATION THAT YOU KNOW, REGARDLESS OF REGARDLESS OF WHAT PLATFORM IF THEY COMPLETE APP BASED DELIVERIES
THAT THEY SHOULD BE TREATED WITHIN THIS ORDINANCE AS WELL. BUT THIS ORDINANCE EXPRESSLY EXCLUDES GROCERY AND CONVENIENCE. SO IF DOORDASH LET'S SAY A
DOORDASH DRIVER WAS PICKING UP A CHICKEN SANDWICH AT TIP TAP ROOM AND DELIVERING IT TO THE STATE HOUSE IN A MOPED IF A INSTACART DRIVER WENT ACROSS
THE STREET TO WHOLE FOODS AND PICKED UP SLICED CHICKEN AND WENT ON A MOPED TO THE STATE HOUSE USING THE EXACT SAME ROUTE, THIS ORDINANCE WOULD NOT APPLY TO THEM. YES.
THANK YOU BEN. THE GREATER BOSTON CHAMBER OF COMMERCE I KNOW IF YOU READ IT BUT THEY DO COME OUT WITH A STATEMENT. I CAN SHARE IT WITH YOU APPLY YOU ONLY HAVE TIME TO TOUCH ON ONE OF THEM IN THIS ROUND BUT ONE THING THEY SAID IS THAT THE
STATED GOALS OF THIS ORDINANCE IS TO GATHER DATA TO IDENTIFY AREAS OF THE CITY THAT EXPERIENCE HIGH FOOD DELIVERY TRAFFIC AND TO BETTER TAILOR ENFORCEMENT AND MANAGE THE SAFE OPERATION OF OUR STREETS.
THEY AGREE THAT IT'S A REASONABLE GOAL BUT THE REQUESTED DATA GOES FAR BEYOND THE PURPOSE AND RAISES PRIVACY CONCERNS THAT YOU HAVE ALREADY ADDRESSED. DO YOU FEEL THAT MORE POLICE
ARE GOING TO BE DEPLOYED IN NEIGHBORHOODS THAT MAY BE USE THESE DELIVERY PLATFORMS MORE AND THAT COULD HAVE UNINTENDED OR MAYBE INTENDED CONSEQUENCES TO OVERPOLICED AND CERTAIN
NEIGHBORHOODS? IT'S OVERPOLICING IT'S IT'S WHAT WE ALSO HAVE CONCERNS ABOUT THINGS THAT ARE HAPPENING ON THE FEDERAL LEVEL WHEN IT COMES TO PERSONAL INFORMATION
THAT WE WANT TO MAKE SURE REMAINS PROTECTED AND IS SOMETHING THAT WE'RE THINKING ABOUT ON ON LOTS OF LOCAL AND STATE LEVELS THESE DAYS.
I THINK THAT WE HEAR FROM CONSUMERS ALSO THAT THEY THEY'RE CONCERNED ABOUT THE DATA AND I THINK DO YOU KNOW EXACTLY WHAT IF I WAS TO ORDER FROM DOORDASH WHEN I GET HOME?
I JUST MIGHT OR UBER EATS WAIT, I'LL BE GOOD TO ALL OF YOU. WHAT DATA WOULD THEY BE COLLECTING FOR ME OR IF I WAS, YOU KNOW, CHECKING OFF A BURGER FROM LOWER MILLS TAVERN AND IT'S GOING TO BE DELIVERED TO MY HOUSE.
WHAT WOULD THEY KNOW FROM ME? RIGHT. SO I THINK TO ANSWER ONE OF YOUR QUESTIONS TOO IN TERMS OF TERMS OF POLICE ENFORCEMENT, I KNOW THAT PARTICULARLY THE CHICK-FIL-A ON BOYLSTON STREET
HAD REQUESTED MULTIPLE TIMES OVER MULTIPLE MONTHS OF POLICE DETAIL AND THAT WAS NOT FILLED . SO YOU KNOW AND I UNDERSTAND ALSO THAT THE THE POLICE THERE'S POLICE DETAILS ALL
AROUND CITY TOO AND IT'S SO HARD BUT IN TERMS OF DATA IT WOULD REQUIRE THE PRECISE PICK UP AND DROP OFF TIMES AND LOCATIONS OF EACH DELIVERY THAT'S BEEN MADE.
IT WOULD REQUIRE THE NAME AND THE ADDRESS OF THE RESTAURANT A DRIVER PICKS UP FROM AND THE AMOUNT OF TIME A DRIVER SPENDS AT EACH POINT IN THE PROCESS. SO OUR CONCERN IS THE WHOLESALE
TURNOVER OF DATA OF CONSUMERS OF DASHERS AND OF THE MERCHANT AND FROM THIS INFORMATION OF COURSE PUBLIC RECORDS REQUEST CAN BE MADE. YOU CAN DISCERN THE DINING HABITS OF A FAMILY.
YOU CAN ALSO DISCERN THE ORDER VOLUME OF A RESTAURANT. YOU CAN DISCERN THE GEOGRAPHIC MARKET OF A RESTAURANT AND YOU CAN ALSO DISCERN THE THE PEAK
TIMES OF THE RESTAURANT AS WELL . SO BUT I WHOLEHEARTEDLY BELIEVE THAT THERE IS A SOLUTION HERE AT LEAST FROM THE DOORDASH PERSPECTIVE ON THIS HEAT MAP TOOL AND HOW IT'S A WONDERFUL
INTERACTIVE PLATFORM THAT HAS A REALLY GREAT USER FRIENDLY EXPERIENCE AND YOU'RE ABLE TO KIND OF VISUALLY ESTHETICALLY SEE WHAT THOUSANDS OF LINES OF DATA WOULD LOOK LIKE WITHIN
A HEAT MAP. AND AGAIN WE WE WORK WITH THE DPU ON THIS ON THE STATE LEVEL WITH TNC AND PROVIDE AGGREGATED ANONYMIZED DATA WHICH WORKS FOR
THE DPU SO I'M NOT SURE WHY WOULD IT WORK ON THE CITY LEVEL AS WELL. THANK YOU. THANK YOU. THANK YOU. COUNCILOR WEBER THANK YOU.
THANKS FOR COMING TODAY. SO I GUESS JUST TO THINK A LITTLE ABOUT ZOOM OUT HERE SO I GUESS I THINK I HEARD FROM
SOMEONE ABOUT MARKET SHARE YOU KNOW IN TERMS OF THE NUMBER OF DELIVERIES, DO YOU KNOW WHAT RESPECTIVELY YOUR YOU KNOW HOW MANY WHAT PERCENTAGE OF THE DELIVERIES BEING DONE YOU KNOW,
THROUGH THESE THIRD PARTY APPS YOUR RESPECTIVE EMPLOYERS? IT'S MY UNDERSTANDING THAT DOORDASH DOES NOT HAVE THE MARKET SHARE IN THE CITY OF BOSTON AND THAT'S ALL I CAN SHARE AT THIS POINT IN TIME AND
WHAT I KNOW BUT WE DON'T HAVE IT IN THE CITY OF BOSTON. BUT AGAIN WITH THE HEAT MAPS TOOL AS YOU ZOOM IN YOU'LL BE ABLE TO SEE HOW MANY DELIVERIES
ARE DONE WITHIN LIKE A BLOCK RADIUS AND ON A CERTAIN BLOCK AREA. OKAY. IS THAT DO YOU HAVE A FOR MASSACHUSETTS OR FOR THE HEAT MAP? NO, FOR THE IN TERMS OF WHAT PERCENTAGE OF THE DELIVERIES I
DON'T HAVE IT FOR MASSACHUSETTS BUT I KNOW FOR THE CITY OF BOSTON WE DON'T HAVE THE MARKET SHARE BUT SOMETHING I CAN FOLLOW UP WITH YOU AND SAY OKAY JUST TO MAYBE GET TO IN A SLIGHTLY DIFFERENT WAY.
I MEAN SO HOW MUCH REVENUE IS BEING GENERATED BY EACH YEAR COMPANIES THROUGH THAT CAN IN 2024 YOU PICK A PICK A TIMELINE I DON'T KNOW YOU KNOW DO YOU
HAVE DATA ON THAT WE JUST WE'RE GETTING READY FOR 2024 POLICY METRICS TO BE ABLE TO SHARE PUBLICLY AND WE'LL BE CREATING KIND OF A FOOTPRINT OVERALL ONE PAGER ON MASSACHUSETTS AND WE
CAN SHARE THAT CERTAIN INFORMATION WITH YOU. OKAY. LIKE A DOLLAR FIGURE I DON'T HAVE ONE OFF THE TOP OF MY HEAD BUT IT'S SOMETHING THAT WE CAN DEFINITELY FOLLOW UP WITH. OKAY.
OKAY. AND SO IT JUST MY MY UNDERSTANDING IS THAT BETWEEN
GRUBHUB UBER EATS AND DOORDASH YOU'RE DOING THE VAST MAJORITY AND WOULD YOU BE SURPRISED IF IT WAS THAT IT IS 90% OF THE DELIVERIES I KNOW THAT PEOPLE
ARE USING THIRD PARTY APPS TO DO. THERE ARE A LOT OF DELIVERY COMPANIES. YOU KNOW THERE'S INSTACART SHIFT GOPUFF AMAZON UBER EATS, DOORDASH GRUBHUB THE LIST GOES
ON. SO I'M NOT I'M NOT SURE IF I COULD MAKE IT. IT WAS ACTUAL FOOD DELIVERIES. OKAY. YEAH, THAT'S FINE. SO I THINK YOU USE YOU I I'M
SORRY CHRISTINA YES, YOU IN TERMS OF INSURANCE THAT YOU ALREADY HAVE FOR OR IS SO IF SOMEBODY HAS IS DOING DELIVERIES ON A BICYCLE AND
THEY'VE REGISTERED THEY HAVE OCCUPATIONAL ACCIDENT OR YOU'RE CORRECT YES UBER EATS WE MAINTAIN AUTO LIABILITY INSURANCE SO THAT'S COVERAGE
FOR BODILY INJURY AND PROPERTY DAMAGE ON BEHALF OF COURIERS ON FOUR WHEELS AND MOTORIZED VEHICLES. OKAY. SO THAT'S THAT THAT'S THE STATE REQUIREMENT AS WELL.
OKAY. WELL MAYBE JUST DOORDASH FOR A SECOND. SO YOU ARE YOU SAYING YOU ALREADY PROVIDE THE INSURANCE THAT YOU KNOW THE KINDS OF INSURANCE THAT AT LEAST LISTED IN THESE GENERAL
CATEGORIES? YES. AND THAT'S WHAT OUR CONCERN IS PARTIALLY TOO AND I'LL TRY TO TAKE A STAB AT THIS IS WE ALREADY PROVIDE OCCUPATIONAL ACCIDENT INSURANCE WITH UP TO
$1,000,000 COVERAGE REGARDLESS OF THE VEHICLE TYPE. WE ALREADY PROVIDE THE THIRD PARTY AUTO LIABILITY INSURANCE UP TO $1,000,000 BUT THAT'S ONLY FOR CAR DASHERS HOWEVER
WE'RE WILLING TO MAKE A PRODUCT AND CREATE A PRODUCT TO EXTEND THAT TO TWO WHEELED VEHICLES. SO WHEN YOU LOOK AT THE ACTUAL ORDINANCE AS A WHOLE IN THE INSURANCE SECTION YOU WOULD THINK WHY DO WHY DO WE HAVE AN
ISSUE WITH IT? IT GIVES THE DISCRETION TO BTD TO SET THE COVERAGE LIMITS AND SO THAT'S AN ISSUE THAT WE HAVE BECAUSE WE WORRY ABOUT WHAT BTD WILL SET AS A COVERAGE LIMIT
WHEN WE ALREADY HAVE THESE VERY SUCCESSFUL COMPREHENSIVE INSURANCE POLICIES IN PLACE ROLLED OUT ON A NATIONAL LEVEL AND THEN THE OTHER CONCERN THAT WE HAVE IS THE COLLISION INSURANCE IN THE MED PAY
INSURANCE COLLISION INSURANCE IS NOT REQUIRED BY STATE LAW IN MASSACHUSETTS BY ANY DRIVER BUT IT WOULD BE REQUIRED HERE AND THE MEDICAL PAYMENTS INSURANCE
IS ALSO NOT REQUIRED BY ANY DRIVER UNDER MASSACHUSETTS LAW BUT IT WOULD BE REQUIRED HERE. BUT THAT'S DUPLICATIVE OF OUR OCCUPATIONAL ACCIDENT TURNS. SO THERE ARE WAYS ABSOLUTELY TO WORK ON THIS WITH THE COMMITTEE
I THINK UNDERSTANDING WHAT THAT BPD LIMIT WOULD BE IN THAT COVERAGE LIMIT WOULD BE IS REALLY IMPORTANT. WE'RE NOT OPPOSED TO LIABILITY INSURANCE AND PROVIDING IT BUT
THE LAST KIND OF COMPONENT ABOUT IT IS THE ACTIVE SERVICE DELIVERY TIME AND I THINK SOME FOLKS TOUCHED ON UPON IT AS WELL IS THAT IN THIS ORDINANCE IF YOU JUST OPEN UP THE
DOORDASH APP, IF YOU JUST OPEN IT UP AND IT'S ON THE HOME PAGE, THAT MEANS ACCORDING TO THIS ORDINANCE THAT YOUR INSURANCE STARTS THEN RIGHT NOW FOR US AT DOORDASH WITH
OCCUPATIONAL ACCIDENT AND THIRD PARTY AUTO LIABILITY YOUR INSURANCE STARTS WHEN YOU ACTUALLY CLICK EXCEPT I HAVE ACCEPTED AN OFFER. YOU STARTED THE WORK AND IT ENDS WHEN YOU HAVE OFFICIALLY
DELIVERED AN OFFER. AND SO ONE OF THE AMENDMENTS WE WOULD BE ASKING THE COMMITTEE AS WELL IS THINKING ABOUT WHAT DOES THAT ACTIVE DELIVERY PERIOD LOOK LIKE BECAUSE OUR CONCERN WOULD BE ANYONE COULD
GET IN AN ACCIDENT OPEN UP THE DOORDASH APP AND SAY I NEED TO BE ABLE TO CLAIM INSURANCE. AND SO AGAIN LIKE THE DEVIL'S IN THE DETAILS BUT WE UNDERSTAND EXACTLY WHAT THE COMMITTEES AND THE COUNCIL AND
THE ORDINANCE IS TRYING TO DO HERE AND WE WANT TO BE ABLE TO WORK ON THOSE DETAILS TOO. IF YOU'RE IF YOU'RE IN THE DOORDASH APP AND YOU'VE JUST GOT IT OPEN EVEN CLICK TO ACCEPT. YEAH.
YOU KNOW ARE YOU BEING OFFERED WORK OR DELIVERIES WHILE YOUR YOUR ACTIVE SO NO SO WHEN I ACTUALLY I ACTUALLY HAVE TO DO DOORDASH DELIVERIES MYSELF AS PART OF MY EMPLOYMENT SO WHEN
YOU OPEN IT UP YOU CAN ACTUALLY CHOOSE WHERE YOU WANT TO GO. YOU CAN SEE LIKE KIND OF A HEATMAP OF DIFFERENT AREAS IN WHICH MAYBE BE MORE POPULATED THAT HEY THERE MIGHT BE AN
OPPORTUNITY TO LIKE GO OVER HERE AND CLICK AND DECIDE IF YOU WANT TO TAKE ANY OF THESE DELIVERY OFFERS BUT YOU'RE NOT ACTUALLY LIKE POPULATED LIKE TAKE THIS TAKE THAT YOU HAVE
THE OPPORTUNITY TO JUST TAKE A LOOK AND DECIDE WHAT YOU WOULD LIKE TO DO. AND JUST ONE QUICK QUESTION. SO IN TERMS OF THE DATA, YOU KNOW WE'VE GOT THE LIST OF OF NINE SORT OF ITEMS, IS THERE
ANYTHING THAT EITHER OF YOU WANT TO HIGHLIGHT THAT YOU DON'T HAVE THAT YOU WOULD NOT BE ABLE TO PRODUCE ON THIS LIST? I CAN'T SPEAK TO THE TECHNICAL
NATURE OF THE DATA REQUESTS OTHER THAN THE FACT THAT OUR CONCERN IS THAT WE WOULD I THINK WE'VE SHOWN THAT WE HAVE WE ARE TOTALLY WILLING TO WORK
WITH STATE AGENCIES ON AND CITY AGENCIES ON DATA. WE JUST PREFER TO INCLUDE LANGUAGE THAT ENSURES IT'S AGGREGATED TO PROTECT PRIVACY
CONCERNS. OKAY SAME SAME. YES I KIND OF NOTE MY POINTS ALREADY BUT I'M HAPPY TO GO INTO IT FURTHER TO IT. DOES JOSH WANT TO ANSWER?
HE'S BEEN ONLINE PRETTY QUIET. I PREFER TO STAY QUIET LET MY INFORMAL COLLEAGUES SO I MEAN I THINK WHEN IT COMES TO THE DATA I MEAN I THINK THAT THERE'S A FEW ISSUES RIGHT. SO WE'VE ALREADY TALKED ABOUT
THE PRIVACY CONCERNS. I THINK WHEN WE HEAR AT GRUBHUB LOOK AT DATA BILLS THAT ARE PROMULGATED ACROSS THE NATION, THEY ARE ALL GOING IN THE OTHER DIRECTION.
THEY ARE ALL BEING MORE CAUTIOUS OF PEOPLE'S DATA REQUIRING THAT THERE BE MORE STRINGENT, YOU KNOW, GUARDRAILS AROUND THAT DATA AND NOT GIVING
DATA OUT. SO THIS PIECE OF LEGISLATION ACTUALLY RUNS COUNTER TO THAT BY PROVIDING DATA I THINK THAT WE'VE GOT FOR SPECIFIC ISSUES THAT WE'D LIKE TO CONTINUE TALKING TO THE COMMITTEE ABOUT
. SO ONE IS WE THINK THAT THE MONTHLY DATA REPORTING IS FAIRLY EXCESSIVE. WE PROBABLY WANT TO AMEND THAT AND SEE IF WE CAN DO THAT PERHAPS YOU KNOW BY ANNUALLY OR
QUARTERLY THE REQUEST FOR THE TYPE OF VEHICLE DOESN'T CONSIDER THAT CARRIERS USE MULTIPLE VEHICLE TYPES AND THE POWER SOURCE OF A VEHICLE IS NOT INFORMATION THAT CARRIERS PROVIDE TO US.
SO WE WOULD WE'D WANT TO TALK TO YOU ABOUT THAT. THE REQUIREMENT FOR A 15 DIGIT FIPS CODE AGAIN KIND OF GETS DOWN TO A HYPER LOCAL IT'S NOT
DATA CURRENTLY COLLECTED AND WILL REQUIRE SIGNIFICANT INVESTMENT ON BEHALF OF OUR COMPANY TO DO THAT WE THINK PROBABLY OFFERING A 12 DIGIT CODE IS A YOU KNOW, SOMETHING THAT WE COULD WORK WITH AND PROBABLY A GOOD PROPOSED
ALTERNATIVE. AND FINALLY THE DATA REPORTING REQUIREMENTS FAIL TO ACCOUNT FOR WHAT WE CALL BUNDLED ORDERS. RIGHT? SO THIS IS GOING TO LEAD TO INACCURATE DATA. THE DATA REPORTING SECTION
SHOULD INCLUDE PROVISIONS FOR BUNDLED ORDERS AND IF YOU DON'T KNOW WHAT BUNDLED ORDERS ARE, WE DO HAVE CARRIERS WHO OFTEN WILL PICK UP MULTIPLE ORDERS FROM DIFFERENT RESTAURANTS AND THEN MAKE MULTIPLE DELIVERIES
WITHIN ONE TRIP AND SO THIS WOULD NOT ACCOUNT FOR THAT. SO THOSE ARE PROBABLY FOUR AREAS THAT WE'D LIKE TO WORK WITH YOU ON AS WE GO THROUGH YOU KNOW, AMENDMENTS RED LINE AND SOME WORKING GROUP. OKAY.
THANK YOU. I JUST ONE COMMENT I BELIEVE FROM MY EXPERIENCE AS THE ATTORNEY GENERAL'S OFFICE WORKING ON A PUBLIC RECORDS REQUEST THAT YOU DO NOT DISCLOSE PERSONAL IDENTIFIER IDENTIFIER INFORMATION AND WHEN
YOU'RE RESPONDING TO THEM. SO I'M NOT SURE TO THE EXTENT THERE IS ANY PERSONAL IDENTIFIABLE IDENTIFICATION INFORMATION IN THESE SOMEBODY'S FILING PUBLIC RECORDS OF COURSE
LATER I WILL I'LL DO THE RESEARCH WOULD NOT HAVE THAT PERSON IF THERE WAS A SOCIAL SECURITY NUMBER WHICH IS NOT REQUESTED. I'M JUST YOU KNOW, FOR EXAMPLE LIKE IT WOULD BE REDACTED FROM A PUBLIC RECORDS REQUEST.
SO I'M NOT ENTIRELY SURE THAT THAT YOU KNOW, DISCLOSURE OF INFORMATION ASSUMING PEOPLE FOLLOW THE RULES WITH PUBLIC RECORDS, REQUEST RESPONSES, YOU KNOW, WOULD BE DISCLOSED. SO I'M JUST A COMMENT FOR MY
COLLEAGUES I YOU TAKE IT YOU THANK YOU. AND I ALSO DON'T THINK THAT THIS ORDINANCE REQUIRES PRECISE INFORMATION ABOUT DROP OFF LOCATION SO COUNCILOR LOUIJEUNE
,THANK YOU. I THINK JUST TO CONTINUE THIS THREAD ABOUT LIKE WHETHER THE INFORMATION IS PROVIDED IN AGGREGATED OR DISAGGREGATED FASHION TO ME WHEN I LOOK AT IS
LIKE THE ULTIMATE GOAL IS IS TO SEE HOW LIKE THE LOCATIONS AND HOW TO IMPROVE UPON SAFETY AND TO GET INFORMATION THAT WE NEED TO SERVE A PUBLIC PURPOSE. AND THE WAY THAT I SEE THAT
INFORMATION IS LISTED SEEMS LIKE IF IT'S PROVIDED I DON'T LIKE GIVE ME AN EXAMPLE OF HOW THIS WOULD BE PROVIDED IN AN AGGREGATED FORMAT IN A WAY THAT
WOULD IS IT WHERE THE COMPANY WOULD WANT BECAUSE IN THE WAY THAT I ENVISION IT LIKE SOME OF THE PROVIDING SOME OF THE INFORMATION IN AN AGGREGATED
FASHION WITHOUT GIVING US THE DETAILED LOCATION INFORMATION GOES AGAINST A SPIRIT OF WHAT THE OBJECTIVE OF THIS ORDINANCE IS THE PUBLIC PURPOSE OF THIS ORDINANCE IT SEEMS THAT THE
GOAL OF COLLECTING DATA IS TO IDENTIFY TRENDS IN ORDER TO UNDERSTAND WHERE TRAFFIC PATTERNS COULD BE CHANGED OR AMENDED OR TO IMPROVE ON
SAFETY. SO AGGREGATED DATA WOULD SHOW TRENDS AND PROTECT PRIVACY. YEAH, I JUST DON'T SEE THE SAME I DON'T SEE THE SAME PRIVACY
CONCERN WHEN IT COMES TO PROVIDING THIS INFORMATION. I THINK I DON'T IT WASN'T YOU KNOW THAT'S NOT ABOUT IDENTIFYING THE ACTUAL NAME OR
ADDRESS OF THOSE INVOLVED IN PLACING THE ORDERS. SO WHAT ARE THE WHAT ARE THE WHAT ARE THEIR PRIVACY CONCERNS IF WE'RE NOT ASKING FOR THAT PERSONALLY THE PII THE PERSON IDENTIFIABLE INFORMATION I MEAN
I THINK THERE'S SECURITY BREACHES ARE ALWAYS SOMETHING TO THINK ABOUT AND SO THERE'S THERE'S THERE'S BEEN YOU KNOW HUNDREDS OF OF BREACHES OF SECURITY WHERE DATA GETS
RELEASED THAT WAS NOT INTENDED TO BE RELEASED. AND SO THAT DATA JUST EXISTING . YEAH, I KNOW I'M LIKE ON A NUMBER OF LIKE OH HERE WHERE YOU GET THIS SERVICE IN THIS SERVICE BECAUSE SOMEONE READ
YOUR DATA BUT THAT DOESN'T OBVIATE THE NEED FOR GOOD PUBLIC POLICY TO GET THIS DATA FOR SAFETY RIGHT? LIKE IF WE'RE ALWAYS WORRIED ABOUT LIKE OH THERE'S A POTENTIAL IN EVERY SITUATION WE WERE IN 2024 RIGHT LIKE IT
BEING FIVE RIGHT THERE'S ALWAYS THESE DATA BREACHES AND SO I JUST DON'T FIND THAT TO BE A STRONG ENOUGH REASON TO PREVENT PROVIDING THIS DATA TO SERVE THE PUBLIC PURPOSE. BUT ISN'T THE PUBLIC PURPOSE TO
IDENTIFY TRENDS IN ORDER TO DETERMINE WHAT TYPE OF CHANGES WOULD NEED TO BE MADE? RIGHT. SO LIKE I GUESS IF THE TREND LIKE THAT'S WHY I WOULD NEED TO SEE CONCRETE EXAMPLES BECAUSE
THE TRENDS THEMSELVES IN ORDER FOR THEM TO BE VALUABLE WOULD HAVE TO BE PRESENTED IN SOMEWHAT OF A DISAGGREGATED FORMAT. RIGHT? BECAUSE LIKE THIS JUST HIGH LEVEL TOP LINES ARE NOT GOING
TO GIVE US THAT DATA TOO, RIGHT? SO LIKE IF WHAT YOU'RE SAYING IS THAT TRANS THEMSELVES WILL HAVE A LEVEL OF DISAGGREGATED INFORMATION. YES, I THINK THAT'S I THINK THAT'S A FAIR ASSESSMENT. YEAH.
CAN YOU GIVE ME AN EXAMPLE WHAT THAT LOOKS LIKE? I WOULD HAVE TO PULL UP THE SPECIFIC DATA LIST OF ITEMS BUT LIKE I MEAN THE HEAT LIKE FOR
INSTANCE THE HEAT MAP THAT SHE'S EXPLAINING THAT CHRISTINA HAS EXPLAINED WOULD GIVE YOU A TREND OF LIKE AN EXAMPLE OF WHERE THE MAJORITY OF ORDERS ARE TAKING PLACE AT A SPECIFIC
TIME OF DAY. AND SO YOU WOULD BE ABLE TO UNDERSTAND AND IF YOU AND IF CERTAIN DATA WAS PROVIDED ABOUT THE VEHICLES BEING UTILIZED TO
PICK UP THOSE JUST AGAIN AGGREGATED THE NUMBER OF LIKE DIFFERENT TYPES OF VEHICLES BEING USED IN THAT SPECIFIC HOUR YOU WOULD BE ABLE TO SAY
OKAY, THIS THIS TIME OF DAY, THIS SPECIFIC AREA BASED ON THESE ORDERS AND THE HEAT MAP THERE'S A LOT OF THIS TYPE OF VEHICLE AND YOU CAN MAKE DECISIONS ON TRAFFIC PATTERNS BASED ON THAT.
YEAH, I GUESS I WOULD NEED TO SEE A SIDE BY SIDE OF LIKE WHAT THIS INFORMATION REQUEST LOOKS LIKE IN AN AGGREGATED FORMAT AND A DISAGGREGATED ONE. DO YOU HAVE INFORMATION CURRENTLY ON THE USAGE OF LIKE
LIKE CARS VERSUS MOPEDS OR OTHER FORMS OF TRANSPORTATION USE WITHIN YOUR APP OR YOUR SYSTEM? YEAH, I MEAN I SPEAKING ON BEHALF OF UBER THERE'S ABOUT
ABOUT IN THE GREATER BOSTON AREA IT'S NOT JUST IN THE CITY OF BOSTON BUT IN THE GREATER BOSTON AREA THE USAGE OF TWO WHEEL DELIVERIES IS ABOUT 10%
OF ORDERS. OKAY I'M JUST SOME COUNT JUST SOME COMMENTS COUNCILOR PRESIDENT ABOUT SOME OF THE THINGS THAT YOU WOULD NOTED TOO. ONE OF THE THINGS WE DO HEAR
FROM CONSUMERS IS THIS GOVERNMENT SURVEILLANCE OF WHAT ARE THEY ORDERING WHERE THEY ORDERING IT FROM AND CONSUMERS THAT'S KIND OF A PRICKLY TOPIC FOR THEM. SO I THINK AS WE LOOK AT DATA
SHARING THAT'S AN IMPORTANT CONCEPT AS WELL. AND THEN ALSO IN TERMS OF RESTAURANTS AS WELL AS WELL THE GOVERNMENT KNOWS THEN WHAT MY VOLUME ORDER IS. THE GOVERNMENT KNOWS LIKE WHEN
MY PEAK TIMES AS THE GOVERNMENT KNOWS MY GEOGRAPHIC MARKET AND SO THERE IS A LITTLE CONCERN ABOUT THAT SURVEILLANCE FACTOR THAT BEING SAID, OUTSIDE OF THAT IN TERMS OF THE YOUR ANSWER YOUR QUESTION IN TERMS
OF LIKE CARS VERSUS TWO WHEELED THE HEAT MAPS THAT WE THE HEAT MAPS THAT WE WILL HAVE FOR YOU GUYS AS A PROTOTYPE TO BE ABLE TO DEMONSTRATE YOU'LL BE ABLE TO SEE ONE SPECIFICALLY FOR CARS AND ONE SPECIFICALLY FOR
TWO WHEELED VEHICLES AND YOU'LL BE ABLE TO SEE THE CONCENTRATION AND IT'S COLOR CODED AND YOU'RE ABLE TO ZOOM IN AND ACTUALLY SEE DIFFERENT AREAS AROUND THE CITY IN DIFFERENT STREETS AGAIN JUST TO
HELP WITH YOUR MANAGEMENT AND YOUR CONGESTION PLANNING. OKAY. THANK YOU. I THINK IT WOULD BE HELPFUL TO SEE WHAT THAT LOOKS LIKE. AND JUST ON THE QUESTION OF SURVEILLANCE, I THINK MY COLLEAGUES WOULD TELL YOU I CARE DEEPLY ABOUT SURVEILLANCE.
WE HAVE HEARINGS ALL THE TIME ABOUT OUR POLICE DEPARTMENT AND ABOUT THE ROLE OF SURVEILLANCE AND THE TRADEOFFS UNDER THE FOURTH AMENDMENT. BUT BASED ON THE PRIVACY CONSIDERATIONS, IT'S ALWAYS ALWAYS, ALWAYS A BALANCE.
I DON'T SEE THE SAME INFORMATION AGAIN BECAUSE WE'RE NOT TALKING ABOUT IDENTIFYING ANYONE ON AN INDIVIDUAL BASIS BY NAME OR ADDRESS OR ANY OTHER PERSONAL IDENTIFIABLE
INFORMATION. SO I HEAR YOU AND I CARE DEEPLY ABOUT UNREASONABLE INFRINGE AND REASONABLE INFRINGEMENT OF GOVERNMENT ON PEOPLE'S LIVES. I JUST DON'T SEE THAT REALLY
RATIONALE PLAYING OUT HERE. BUT HAPPY TO CONTINUE THE CONVERSATION BECAUSE I DO THINK IT'S AN IMPORTANT CONVERSATION . THANK YOU. THANK YOU. THANK YOU. THANK YOU. THANK YOU AND I JUST WANT TO
UNDERSCORE THAT I THINK I'VE ALREADY SAID IT BUT THIS ORDINANCE DOES NOT REQUIRE PRECISE INFORMATION ABOUT THE DROP OFF LOCATION. ALL WE KNOW IS BY CENSUS BLOCK
WHICH IS HUNDREDS AND HUNDREDS OF HOUSEHOLDS WHERE THE DELIVERY HAPPENED AND SO INDIVIDUAL ORDERS AND YOU I AM A CONSUMER RIGHT AND SO I HAVE A SPECIAL ORDER THAT I HAVE AND
I DON'T WANT MY INFORMATION SOLD TO A THIRD PARTY SO I CAN BE HYPER TARGETED FOR THAT PRODUCT SO THIS IS SOMETHING THAT WE ALL CARE DEEPLY ABOUT. THIS IS WHY I HAD FROM THE VERY BEGINNING TALKED ABOUT PUTTING
IN SOME SORT OF LANGUAGE ABOUT MAKING THIS INFORMATION ANONYMOUS REGARDLESS. BUT MY VICE CHAIR BRINGS UP A GOOD POINT THAT BASED ON RECORDS REQUEST IT HAS TO BE REDACTED. SO I JUST WANT TO PUT THAT OUT THERE.
I DON'T WANT THIS NARRATIVE TO BE PUSHED TO THE PUBLIC THAT BTD IS IS TRYING TO UNDERSTAND WHAT YOU ORDER FROM GRUBHUB ON A NIGHTLY BASIS. THAT IS NOT THE CASE HERE AND THAT IS CERTAINLY NOT WHAT IS
REPRESENTED IN THIS ORDINANCE. YOU HAD TALKED ABOUT THE TNC LEGISLATION THAT WAS PASSED I THINK IN 2016 THE DATA SHARING
THAT YOU HAVE OR THE DATA THAT YOU HAVE TO SHARE TO THE DPU YOU HAD SAID THAT THIS OVERSTEPS SOME OF WHAT YOU HAVE TO PROVIDE THEM. DO YOU HAVE SPECIFIC EXAMPLES BASED ON WHAT IS HERE IN SECTION SIX?
I DON'T BUT I HAVE MADE A REQUEST TO OUR THE TR REGULATORY TEAM THAT WORKS WITH THE DPU TO GIVE ME MORE DETAIL THAT I CAN FOLLOW UP WITH YOU. OKAY. THANK YOU.
I'LL JOSH HELLO. I'LL PUT THIS QUESTION TO JOSH SO YOU HAD TALKED ABOUT THE OPERATIONAL CHALLENGES THAT WOULD COME SHOULD THIS
ORDINANCE BE ENACTED. WE HAD TALKED ABOUT THE 15 DIGIT FIPS CODE YOU ARE LOOKING FOR 12 DIGIT. THIS WOULD TAKE TIME AND RESOURCES AWAY FROM YOUR STAFF.
CAN YOU TALK ABOUT YOUR EXISTING STAFF THAT MANAGES DATA? WHAT I JUST WOULD LOVE A WINDOW INTO YOUR OPERATIONS AND WHAT THAT WOULD LOOK LIKE TO TRY TO GATHER SOME OF THIS DATA.
I GUESS I'M JUST TRYING TO QUANTIFY HOW MUCH TIME HOW ENERGY AND HOW MANY RESOURCES THIS WOULD TAKE. I THINK FROM FROM GRUBHUB SEEING THAT YOU HAVEN'T FALLEN
UNDER THE TNC LEGISLATION HERE IN MASSACHUSETTS. YEAH, I DON'T I MEAN AGAIN, I DON'T HAVE A WAY TO QUANTIFY THAT BECAUSE I DON'T THINK THAT WE'VE FIGURED OUT EXACTLY WHAT
THE ORDINANCE IS GOING TO SAY YET. RIGHT. I MEAN BUT ANY TIME THAT YOU'RE ASKING, YOU KNOW, US TO START RUNNING ADDITIONAL REPORTS
PULLING DIFFERENT DATA SETS, FIGURING OUT HOW TO GET THAT TO YOU, WHAT THE FORMAT IS, WHAT THE TIMEFRAME IS, THAT CERTAINLY IS GOING TO TAKE AWAY TIME FROM, YOU KNOW, OTHER THINGS SUCH AS YOU KNOW, DRIVER
SAFETY AND THE DRIVER SAFETY PROGRAMS. SO I DON'T HAVE I DON'T HAVE A REAL ANSWER FOR YOU, RAY, BUT LIKE WE KNOW THAT IT WILL TAKE TIME AWAY IF IN SECTION SIX THERE ARE MULTIPLE POINTS.
I MEAN WE DO KNOW WHAT THE ORDINANCE GOING TO SAY. IT SAYS IT RIGHT HERE AND SO THAT'S WHAT THAT IS WHAT I WAS TRYING TO QUANTIFY YEAH, I DON'T HAVE A WAY OF QUANTIFYING THAT FOR YOU YET.
THERE ARE A FEW QUESTIONS THAT COUNCILOR DURKAN WANTED TO ASK BUT SHE HAD TO BE PULLED AWAY. SHE IS SHE'S VERY CURIOUS ABOUT THE DATA ON THE COLORADO POST FEE IF ANY OF YOU CAN SPEAK TO
THAT AND WHAT HAVE THE EFFECTS BEEN IN COLORADO FROM THE PLATFORM PERSPECTIVE I HAVE TO GET MORE INFORMATION ON THAT
COLORADO WE USUALLY OUR TEAMS ARE KIND OF SPLIT UP ON COVERING DIFFERENT JURISDICTIONS BUT WHAT I DO KNOW IT WAS THAT IT WAS A VERY VERY BROAD BILL POORLY WRITTEN
AND IT ACCIDENTALLY KIND OF TARGETED ACCIDENTALLY PULLED IN SMALL BUSINESSES. I I THINK ALSO JUST TO ADD TO THAT TOO, THERE'S ACTUALLY A
REPORT THAT WE CAN PROVIDE THAT I KNOW AND AS KATIE MENTIONED, I COVER NEW ENGLAND SO IT'S OUTSIDE MY JURISDICTION BUT WE HEAR STUFF FROM DIFFERENT REGIONS AS WELL BUT WE CAN PROVIDE A REPORT THAT I KNOW A
THIRD PARTY GROUP WAS CIRCULATING AROUND ABOUT THE ACTUAL EFFECTS AND THE IMPACTS OF THE DELIVERY FEE IN COLORADO AND FROM WHAT I DO KNOW IS THAT THERE WAS A LOT OF CONTENTION
WITH IT TO THE POINT WHERE THEY ACTUALLY ENDED UP CREATING A LOT OF EXEMPTIONS AND THEY'RE ACTUALLY CONSIDERING REVIEWING IT AGAIN. BUT I THINK YEAH, THAT'S WHAT
YOU HEAR THAT THERE'S AN ODD LIKE PATCHWORK OF EXEMPTIONS SO IT KIND OF I THINK BECAME INEVITABLY INEFFECTIVE. YEAH AND AGAIN LIKE AS WE HEAR WHEN WE DETERMINE KIND WHERE
THIS FEE IS GOING TO BE GOING LIKE IS IT DOES IT GO TO THE CONSUMER OR DOES IT GO TO THE MERCHANT, WHATEVER IT MAY BE? YOU KNOW, IT'S A DIFFERENT AUDIENCE IS HAVE DIFFERENT EXPERIENCES WITH IT AND
DIFFERENT ISSUES. AND SO I WOULD I WOULD ASK THE COMMITTEE TO TALK TO THE RESTAURANT ASSOCIATION TO THE RETAIL ASSOCIATION AND TO, YOU KNOW, OTHER BUSINESS GROUPS AS WELL TO UNDERSTAND A LITTLE BIT
MORE ABOUT THE IMPACTS THAT IT WOULD HAVE. OKAY. THANK YOU, KATIE, YOU HAD MENTIONED SOMETHING ABOUT THIS POTENTIALLY THIS LEGISLATION POTENTIALLY INCENTIVIZING
PEOPLE TO USE THEIR CARS INSTEAD OF BIKES. CAN YOU JUST EXPAND ON THAT ONLY BECAUSE WITH THE PERMIT PLACING THE REQUIREMENT ON PLATFORM COMPANIES TO HAVE
INSURANCE THERE'S THERE'S WE HAVE NOT I'VE BEEN ABLE TO IDENTIFY INSURANCE THAT IS COMMERCIAL INSURANCE THAT EXISTS FOR BIKES AND E-BIKES SIMILAR TO WHAT CHRISTINA
MENTIONED ABOUT AN OPENNESS AND A WILLINGNESS TO WORK WITH INSURANCE COMPANIES TO EXTEND WHAT LIABILITY INSURANCE COVERS. HAPPY TO BE AT THAT TABLE, HAPPY TO HAVE THOSE CONVERSATIONS. OBVIOUSLY IT'S A GROWING
CONCERN. IT JUST DOESN'T YET QUITE EXIST IN A WAY THAT I THINK WOULD MAKE IT POSSIBLE TO BE IN COMPLIANCE WITH THE WITH THIS
ORDINANCE AS WRITTEN. AND SO THOSE WORKERS WHO WHO WHO CAN'T NECESSARILY AFFORD TO WORK USING DELIVERING UTILIZING A VEHICLE OR JUST CHOOSE NOT TO
YOU KNOW, MIGHT NOT HAVE THE SAME AMOUNT OF OPPORTUNITY TO DELIVER ANYMORE IF THIS WERE TO GO INTO PLACE TODAY. OKAY. ARE YOU SENDING MORE VEHICLES TO A SPECIFIC BLOCK THAN THERE
ARE SPACE TO ACCOMMODATE LEGALLY THAT'S SOMETHING THAT WE COULDN'T NECESSARILY ASSESS WITH AGGREGATED DATA. NO, I KNOW THAT LIKE IF I IF THERE'S HIGH VOLUME LOCATIONS
THAT ARE IDENTIFIED TO US LIKE BPD DID OR YOU KNOW, SPECIFIC MEMBERS OF THE LEGISLATURE AS WELL, WE LOOK AT WHAT DASHERS SUPPLY LOOKS LIKE THERE AND WE WILL TRY TO LIKE BATCH ORDERS. SO ESSENTIALLY MAYBE THERE'S
LIKE TWO CHICK-FIL-A ORDERS THAT WE KNEW WAS GOING TO LIKE A SIMILAR LOCATION SO WE'LL JUST HAVE ONE DASHER PICK UP THAT BATCH SO THAT KIND OF RELIEVES THE CONGESTION THERE. WE'RE ALWAYS LOOKING AT LIKE
CONGESTION RELIEF EFFORTS. WE'RE NOT SENDING MORE AND ALSO LIKE WORKING IN TANDEM WITH YOU GUYS TO UNDERSTAND WHERE ARE THESE HOTSPOTS? YOU KNOW WE'VE IDENTIFIED A FEW THROUGH A LOT OF OUR COMMUNITY
WORK AS WELL AND WE'RE ALWAYS LOOKING AT RELIEF EFFORTS NOT FURTHER PUTTING CONGESTION. WE ALSO TALK TO OUR RESTAURANT PARTNERS A LOT ABOUT THIS AND
TALK THROUGH HOW TO MANAGE ORDER VOLUME AND SO IF IT GETS TO A CERTAIN POINT THEY CAN TURN OFF DELIVERY SO THAT THEY
CAN CATCH UP THE KITCHEN CAN CATCH UP, THE WORKERS CAN CATCH UP, ORDERS CAN GET FULFILLED AND PICKED UP SO THAT IT'S NOT IT'S NOT A MADHOUSE AND WE DO
WE DO PROVIDE BEST PRACTICES TO RESTAURANTS ABOUT THIS TYPE OF INCREASED VOLUME AND HOW TO MANAGE IT AND TURNING OFF ORDERS IN ORDER TO CATCH UP AND
DECREASE A LOT SOME OF THAT FOOT ACTIVITY. THANK YOU JOSH YEAH, I MEAN SAME ANSWER AS KATIE LIKE YOU KNOW A RESTAURANT IS ALWAYS WELCOME TO TURN OFF THE
PLATFORM AND NOT ACCEPT ADDITIONAL ORDERS. I DO WANT TO CORRECT SOMETHING THAT I THINK WAS SAID EARLIER WHEN THE ADMINISTRATION WAS TESTIFYING. I'M NOT SURE I KNOW THAT THIS
APPLIES TO GRUBHUB. I'M NOT SURE IT APPLIES TO TO MY COLLEAGUES AS WELL. BUT WE DO NOT DIRECT THE CARRIERS OR GROUP THEM IN ANY ONE PLACE OR TELL THEM WHERE TO GO TO COLLECT ORDERS. THEY ARE LOOKING AT THE APP AND
THEY ARE MAKING A DECISION BASED ON WHERE ORDERS ARE AVAILABLE AND WHERE OPPORTUNITIES ARE AVAILABLE FOR DELIVERY AND THAT'S WHERE THEY'RE GOING. THAT CAN CHANGE ON A DAY TO DAY BASIS AND HOURLY YOU KNOW, HOUR
TO HOUR BASIS DEPENDING ON TIME OF DAY, DEPENDING ON DAY OF WEEK, DEPENDING ON NEIGHBORHOOD ETC. WHERE PEOPLE ARE ORDERING FROM. BUT WE DO NOT EXERCISE THAT CONTROL OVER THE INDEPENDENT CONTRACTORS WHO ARE ON OUR
PLATFORM. THANK YOU. MY COLLEAGUES HAVE MORE QUESTIONS OR THE LAST ONE LEFT COUNCILOR LEBRON TO A FEW MORE QUESTIONS JUST A COUPLE.
LET'S SEE. SO I'M SORRY IN TERMS OF THE DATA, IS THERE ANY DIFFERENCE HERE BETWEEN AND FOR THE WHAT
THE TENSES ALREADY MAINTAIN AND THEY PRODUCE IT CAN YOU JUST THERE IS THERE ANYTHING DIFFERENT THAT'S WHAT YOU DID SORRY. YEAH, THAT'S THE QUESTION. OKAY DID YOU DON'T HAVE TO ANSWER IT BUT BUT I WILL
DEFINITELY WE'RE WORKING TO CONFIRM THE DIFFERENCE AND WE'LL FOLLOW UP. OKAY. AND I GUESS A PAUSE I THINK I WAS REMINDED OF I THINK IT'S LIKE THE STRAVA BUT BICYCLE
TRACKING APP THEY THEY CAN CUT OFF LIKE THE BEGINNING AND THE END OF OF A TRIP LIKE COULD YOU PROVIDE DATA THAT JUST YOU KNOW IF IT JUST CUT OFF THE LAST BLOCK OF THE DELIVERY AND YOU
KNOW WHERE WHERE IT CAME FROM AND WE COULD TRACK THAT HAVE YOU THOUGHT ABOUT THAT AT ALL? OH DO YOU MEAN CANCER LIKE IN TERMS OF KIND OF ALLEVIATING OUR CONCERNS WITH THE PRIVACY
ASPECT HERE? YEAH, I WOULD LIKE A SOLUTION YOU WOULD NOT HAVE NOT THOUGHT ABOUT THAT. BUT I DO THINK THAT AND I KEEP MENTIONING THEM BECAUSE I WANT
TO SHOW THEM TO YOU THE HEATMAPS YOU'LL BE ABLE TO SEE THAT CONCENTRATION AGAIN. IT'S NOT GOING TO SHOW YOU THAT LIKE WELL TRAFFICKED DELIVERY ROUTE THAT YOU MIGHT BE LOOKING
FOR BUT IT WILL SHOW YOU KIND OF THAT CONCENTRATION WITHOUT KIND OF GOING INTO THOSE PRIVACY AREAS. BUT IT'S DEFINITELY A SOLUTION THAT YOU KNOW, WE CAN TALK ABOUT AS WELL. OKAY. JUST TO MORE QUICK QUESTIONS.
ONE IS IF WE'RE TALKING ABOUT ADDITIONAL INSURANCE THAT YOU DON'T HAVE ALREADY, WOULD THE WOULD YOUR WOULD YOUR
RESPECTIVE COMPANIES THAT JOSH CAN ANSWER ALSO DEDUCT THOSE COSTS FROM THE DRIVERS PAY FROM THE INDEPENDENT CONTRACTORS PAY NO, NO, NO.
JOSH, DO YOU WANT TO WEIGH IN? WE DON'T DO THAT. NO, I'M SAYING IF IF THERE IS ADDITIONAL SO WE'VE HEARD FROM THAT AND IF THERE WAS ADDITIONAL REQUIREMENTS AS A
RESULT OF THIS ORDINANCE, WOULD THERE BE DEDUCTIONS TAKEN OUT OF THE DRIVER OR THE INDEPENDENT CONTRACTORS KNOW IT AND THE OCCUPATIONAL ACCIDENT POLICY THAT I TOLD YOU TO IS
ALSO AT NO COST TO THE DASHER AND WE PROACTIVELY PROVIDE IT YOU I KNOW THAT SAME OCCUPATIONAL POLICY AS WELL. OKAY AND UBER EATS IT ABSOLUTELY WOULD NOT WE
ACTUALLY PROVIDE BREAKDOWN OF OF EARNINGS INSURANCE COSTS AND FEES AND SO COMMITTED TO ENSURING THAT THE MAJORITY
OF THE EARNINGS DO GO TO THE WORKER OKAY AND THEN I'M SORRY, CHRISTINA, LAST TIME YOU'RE HERE WE TALKED ABOUT THE DOORDASH PROGRAM TO ADVISE DRIVERS YOU KNOW HOW TO BE
SAFER AND YOU KNOW, I CAN REMEMBER IT WAS CALLED LIKE DASH OR SOMETHING SAFE DASH OKAY YEAH, YEAH. SO HOW IS THAT WE THAT WAS LIKE A YEAR AGO. I CAN REMEMBER THE LAST TIME YOUR HOW IS THAT IS THAT
PROGRAM BUT DO YOU HAVE ANY AS I DO GONE IS IT STILL EXIST WHAT ANY CHANGES SO MY BOSS ACTUALLY TESTIFIED LAST TIME BUT I KIND OF GOT SOME NO WORRIES I GOT I THINK I HAVE
SOME OF THE DETAILS THAT SHE TALKED ABOUT SO I'LL GIVE YOU KIND OF AN OVERVIEW AND JUST LET ME KNOW IF THAT HELPS FROM WHAT THE SAFE DASH IS ACTUALLY THAT SAY PARTNERSHIP THAT WE
HAVE WITH ADT AND THAT'S ACTUALLY A 24 HOUR 24 SEVEN SORT OF SUPPORT SERVICE THAT WE HAVE FOR DASHERS I THINK ONE OF THE THINGS YOU MIGHT BE ASKING ABOUT IS WHERE LIKE ACCOUNT WHERE YOU VERIFY
CREATION AND LIKE FRAUDULENT ACCOUNTS. I THINK THERE WAS LANGUAGE ON THE WEBSITE ABOUT YOU KNOW WHERE DRIVERS ARE ARE SPEEDING OR YOU KNOW DOING UNSAFE PRACTICES.
THEY'RE ACTUALLY THE ADVICE THAT GOES TO THAT AND HOW TO YOU KNOW LESSEN THE COSTS OF DOING BUSINESS AND BE A BETTER DRIVER.
BUT YOU KNOW THAT'S THAT'S WHAT I REMEMBER. YEAH. SO WE DID A PUBLIC SAFETY ANNOUNCEMENT CAMPAIGN AND WE ACTUALLY CONTINUED TO DO IN-APP DASH OR MESSAGING BUT WE NOT
ONLY HAVE EMAILS THAT WE SEND ABOUT SAFETY BEST PRACTICES, RULES OF THE ROAD BUT WE ALSO HAVE DASH OUR COMMUNITY COUNCILS WHICH ARE ROUNDTABLES OF DASHERS THAT KIND OF THEN SPREAD THE WORD TO OTHER
DASHERS TOO AND THEN WE'VE DONE THE IN-APP MESSAGING AS WELL ABOUT PROMOTING SAFETY, PROMOTING RULES OF THE ROAD, TALKING ABOUT ENFORCEMENT BY DPD TOO. YEAH I JUST I GUESS MY MY
QUESTION WAS IN TERMS OF INDIVIDUAL TARGETED ADVICE IS THAT DOES DOORDASH STILL GIVE THAT AND IT HAS MY MY UNDERSTANDING FROM THE LAST HEARING WAS THAT DOORDASH HAS
INFORMATION ON EACH EACH DRIVERS KIND OF MOVEMENTS AND CAN GIVE IF THEY'RE DETECTING GOING YEAH YOU KNOW GOING AT A SPEED THAT'S TOO FAST FOR THE AREA OR SOMETHING TO THAT
EFFECT OH TELEMATICS I THINK CORRECT GOTCHA OKAY WE GOT THEIR DOOR YEAH YEAH OKAY TOOK MY TIME. NO WORRIES. NO WORRIES. YEAH. SO LET ME JUST THINK ABOUT THIS, OKAY?
YEAH. SO WE ARE CONTINUING TO EXPLORE ENGINEERING FOR TELEMATICS FOR STREET SAFETY PURPOSES. WHERE WE HAVE IT RIGHT NOW IS WE DO NOT HAVE THAT FOR TWO
WHEELED VEHICLES BUT WE DID START A PILOT FOR CAR DASHERS AND SO THIS IS WHEN DASHERS VOLUNTARILY AGREE FOR US TO HAVE ACCESS TO THEIR PRECISE
LOCATION DATA THROUGH THEIR PHONE IN WHEN THEY VOLUNTARY ALLOW US TO DO THAT WE'RE ABLE TO SEE INSIGHTS AND TRENDS ON RAPID ACCELERATION AND RAPID
NOW IT'S REALLY REALLY REALLY EARLY DAYS AND THERE'S A LOT OF LIMITATIONS BUT IT'S A CONSTANT EVOLVING AND WHAT WE'RE HAVING ISSUES WITH IS THAT THE GPS PRECISE DATA
LOCATION HAS A HARD TIME DIFFERENTIATING BETWEEN A BIKE PATH, A SIDEWALK AND A ROAD AND AS I MENTIONED IT'S VERY EARLY DAYS WITH THAT TELEMATIC BUT
WE'VE WE'VE DONE THAT PILOT WITH CAR DASHERS OKAY I THINK THANK YOU AND I WOULD I WOULD JUST IN TERMS OF OUR PROCESS YOU KNOW WE HAVE A CHAIR WHO SPENDS A LOT OF TIME WITH EVERY ORDINANCE THAT COMES THROUGH
HERE. IT'S A THIS IS THE BEGINNING OF MY UNDERSTANDING IS THE BEGINNING OF THE PROCESS. AND SO YOU KNOW, WE WILL WORK ON THIS AND GO THROUGH THE LANGUAGE AND YOU KNOW, I THINK THERE'LL BE A WORKING SESSION.
THERE MAY BE MORE THAN ONE AND YOU KNOW, IT'S NOT SOMETHING THAT WE JUST TAKE UP AND BRING TO THE FLOOR AND I LOOK FORWARD
TO WORKING ON THAT WITH THE CHAIR OF MY COMMITTEE. THANKS. THANK YOU. I APPRECIATE YOU BRINGING UP TELEMATICS. SO SOMETHING I BROUGHT UP IN INDIVIDUAL CONVERSATIONS AND I KNOW THAT IT IS AN EMERGING
TECHNOLOGY I WANT TO SAY THANK YOU TO DOORDASH FOR PILOTING THAT PROGRAM. CAN YOU TALK ABOUT THIS MAY BE PROPRIETARY INFORMATION SO IF IT IS PLEASE FEEL FREE TO SAY
SO BUT ARE YOU ABLE TO TALK ABOUT HOW HOW YOUR COMPANY WAS ABLE TO GET THAT UP AND RUNNING THE OPERATIONAL TASK THAT IT WAS MAYBE SOME DOLLAR AMOUNTS
IF YOU CAN ANYTHING THAT YOU DESCRIBE FOR US I THINK DURING A ONE ON ONE MEETING WE CAN HAVE A FURTHER DISCUSSION. OKAY YEAH ABSOLUTELY FIGURED YEP. THANK YOU ALL. THANK YOU.
ONE LAST QUESTION FOR ME YOU ALL DO THE HEATMAPS HOW OFTEN DO YOU PULL DATA FOR THE HEATMAPS OR IS IT ON A MONTHLY BASIS?
I KNOW IT WOULD BE ON PROBABLY TWICE A YEAR BASIS AND THAT'S OBVIOUSLY A CONVERSATION THAT WE CAN CONTINUE TO HAVE ON THE CADENCE TOO. BUT A MONTHLY BASIS IS ONE
EXTREMELY ONEROUS BUT THEN ALSO TO IT WOULD ALSO CERTAINLY HEAT MAPS AND CERTAIN INFORMATION FROM THE HEAT MAPS WOULD KIND OF GIVE YOU INFORMATION BEFORE OUR EARNINGS CALLS. AND SO IF WE THOUGHT ABOUT WHAT
THE CADENCE LOOKED LIKE, THAT PROTECTED, YOU KNOW, EARNINGS CALLS AND OUR PROPRIETARY INFORMATION AS A COMPANY, THERE'S DIFFERENT CADENCES THAT
WE CAN LOOK AT BEFORE WE WRAP, I WILL GIVE FOLKS ON THIS PANEL THE OPPORTUNITY FOR ANY CLOSING THOUGHTS, COMMENTS, CONCERNS AND THEN I DON'T KNOW IF WE
HAVE ANYBODY SIGNED UP FOR PUBLIC TESTIMONY. NO. OKAY. JOHN PROVENZANO LEFT. I'LL GIVE YOU THAT OPPORTUNITY NOW AND THEN WE WRAP. I'M JUST EAGER TO BE PART
OF ADDITIONAL CONVERSATIONS AND FIGURE OUT HOW TO TO DESIGN A POLICY THAT THAT WORKS FOR ALL IMPACTED PARTIES AND I APPRECIATE THE TIME TO THINK ABOUT THAT THOUGHTFULLY.
THANK YOU. THANK YOU GUYS SO MUCH TODAY WE'VE BEEN PART OF THE CONVERSATION FOR A NUMBER OF YEARS. AS I NOTED AND TOOK THE INITIATIVE TO CHANGE TWO WHEELED AS THE CITY REQUESTED
AND WE'RE CONTINUING TO WANT TO STEP UP AND CONTINUE TO SOLVE FOR THE PROBLEMS THAT THE CITY HAS. I WOULD CAUTION AGAINST THE DELIVERY FEE INCLUSION IN THIS AND WANT TO HAVE MORE FURTHER IN-DEPTH CONVERSATIONS REGARDING IT.
BUT I THINK IN TERMS OF THE REST OF THE ORDINANCE IS A THERE'S A FRAMEWORK HERE THAT WE CAN HAVE A CONVERSATION REGARDING AND WE REALLY APPRECIATE THE TIME TODAY. THANK YOU.
ANYBODY ONLINE? YEAH, I WOULD DISAGREE WITH MIKE JUST AGREE EXCUSE ME JUST AGREE WITH MY COLLEAGUES. I MEAN I THINK THAT THERE'S A GOOD FRAMEWORK HERE FOR US TO START. I WOULD ALSO ADVISE AGAINST
EXPANDING IT PAST THESE KIND OF THREE ISSUES OF SAFETY INSURANCE AND DATA. I THINK THAT THINGS ARE GOING TO GET VERY COMPLICATED AND POTENTIALLY MORE MESSY BUT YOU KNOW, THERE IS A THERE'S A PATH FORWARD HERE WHICH I THINK WE
CAN WORK OVER THE NEXT FOUR OR FIVE WEEKS TO FIGURE OUT. THANK YOU. THANK YOU. AND I AGREE AS WELL. I JUST URGE, YOU KNOW, FURTHER DISCUSSION AND AND HOPE THAT WE
CAN CONTINUE TO BE A PART OF ALL THIS THE ONGOING DISCUSSIONS. THANK YOU. THANK YOU ALL SO MUCH FOR YOUR WILLINGNESS TO COLLABORATE. THIS IS AN ITERATIVE PROCESS
AND SO I DON'T KNOW WHO SAID THE COMMENT THAT THIS WAS RUSHED. WE ARE IN A 60 DAY ORDER FROM THE MAYOR AND SO IT GOES INTO EFFECT WITHOUT ACTION ON APRIL 6TH. AND SO I AM TRYING MY BEST TO
HAVE A PROCESS WHERE WE HEAR EVERYBODY'S PERSPECTIVE. THEN WE BRING IT TO A WORKING SESSION POTENTIALLY MULTIPLE WORKING SESSIONS IF NECESSARY. SO I APPRECIATE YOU ALL BEING HERE. THANK YOU TO THE ADMINISTRATION
FOR THEIR WORK ON THIS. SEEING THAT THERE IS NO PUBLIC TESTIMONY, THIS HEARING ON DOCKET 0407 IS ADJOURNED.
THANKS EVERYONE F