##VIDEO ID:xYW5-DsY8nA## e e Erica can you just confirm when uh the packet was sent I know I saw it but I'm only finding Monday's packets um she sent it on it was yesterday afternoon about 3:30 I'll double check I have it in mind okay 224 yesterday afternoon it came out you want me to send it to you I can you got it yeah just read just for yeah we forward it to you again ma thank you thanks Aaron yeah no problem all right well it's six should we wait a couple more minutes or yeah give it a cou give a couple more okay do a couple more minutes all right I think Ray said he's coming back from Boston or something e e all right I'm GNA start recording St yeah recording in progress okay being six o'clock on January 29th 2025 we're calling this meeting of the armold Board of Commissioners to order uh the meeting is being audio recorded held remotely on zoom and live streamed on rctv uh armold board Commissioners recognizes the importance of public comment uh on items on the official agenda once recognized the all persons addressing the board shall State their name and address prior to speaking uh as roll the chair to maintain order in all public comment members participating remotely I think we have Pam yes I'm here anybody else remote at this point uh no we're expecting Bob but okay we do have one member of the public and okay great so do you want to call Y yep so we call the cab meeting to okay do we have any Liaisons to the boards here I don't think we do me H right please so um I will'll probably be reporting out on the leas on under three different topics on a regular basis right now sounds good um but on the kilum school building project my report out is that they were reviewing the total project budget for the kilum school and you know they made a few decisions as to what they fa facilities and infrastructure is going to be like what the layouts going to be like and they're they're narrowing in on uh many of the costs and one of the things that was still outstanding was whether or not solar was going to be part of the basic building cost well yes there were actually two two things were identified in the the list of things to include or not include and neither of the two were voted in yet uh and the engineer advising the building committee said they did recommend that they do the rooftop and did not recommend they do the parking lot and so the kilum school building committee accepted the recommendation and have added the rooftop solar great um to the basic building design while that is an added Capital cost the cost that they're developing that that that addition did not bring it over previous estimate they had made for the school so there were other savings and and there other efficiencies that they've gained in terms of the total building cost um and certain credits and offset that are that are getting factored into all this um but yes rooftop solar is at this point um in in the building building budget now there's a um there'll be a review to uh what's the name of it it's a a Eng value engineering type view and and there will be you know a chance to kind of go through and Screen this all again um but right now uh we're doing solar on the killum school uh and they will own it and and gain the relative benefit from that and we'll support the tie-in and and whatever so that's good um before youve are you about to move on okay yes yes that's awesome so then they'll own it does that mean they get the little rebate from RL so what's that 600 6 60,00 600 6 60,000 Maxim 6,000 so they will get 60,000 because the're large got it okay so that's there was one question and and I answered it one way and I wasn't sure if I was right if they then do the senior center and they put solar on the senior center that would be another 60 yeah that's the way I answered it okay um okay yes so that that was my question just I know we want to have a lot of inter territory generation and just that that rebate is being used is that would you say that rebate is being used to its fullest extent right now I guess kind of a I mean it's only to the extent people are are going in for projects just that's kind of a general question for the group is that rebate being used we budgeted a x amount but we haven't got to the budget on the residential side yeah but we keep adjusting the budget and move stuff to different parts of it um theed last year Kirkwood ended up doing a fairly sizable rebate that was the only that was the only cni one we actually did last year okay we just had a new one it's um Donut House oh yeah what house donut a donut house yeah retail establishment okay having to be Donuts yeah in Wilmington that's right so in other words while we wait for I mean there's a lot of interesting in territory generation but meantime that's something that people can do right now is this and is that something that that the department is you know more promotion yeah more promotion would be good more promotion and Yeah we actually met with another cni customer last August September and they expressed some interest as well so they're digesting what they want to do and that would be a sizable system probably bigger than than the cwood one or pretty similar to a couple hundred KW we we also have maybe five to six candidates like sort of cni customers where they have large buildings that the roof is Str structurally suitable to build solar so we're going to reach out to them either we build them or they they want to do it they can do it next topic yeah please um coming up in early February the town Charter committee will meet again uh the Tom clerk has redistributed the draft uh with the with the current version of comments and um I I meant to look through it but I was looking through it on my phone so so a lot of really small print and really small window and I didn't really get through all of it but per our last vote there's no changes to the uh there ought not to be any changes to the language in that for the Commissioners um we expect at the next meeting to hear back have the uh the Town Council hear back from the AG's office in terms of where the there are conflicts or not conflicts between the town Charter and whatever um and I will be speaking with Chris poed on tomorrow about guidance that he can offer so I mean it's it's my opinion that there's there's a hybrid position where some of the things that are recommended we we can and should adopt and there's some things that are recommended that I I don't think need to be adopted because they really don't conflict with with the 164 um whe you need to do it or don't do it but is They Don't Really conflict so um anyways I'll have that discussion I'll report back how that meeting goes when it happens but that's that's where we are right now in terms of that that meeting okay ready for through number three I think so anybody have questions on that one no no all right so um in my enthusiasm for learning how to do this job I've connected with the uh mlca municip polite Commissioners Association Y and uh to the best of my knowledge I haven't screwed up anything that rmld has already agreed to and is already doing in terms of funding various communities and towns but we did have a discussion about the uh voluntary payments that that rlds pay to uh to cities and towns and I did explain how rlds calculation did for the purposes of showing them where monies came from the value of using what parameter for scaling things because dollars are influenced by certain things uh KW sales are influenced by certain things and you have a little more control over one not the other because there's too many Otherside factors so we went through that discussion um good meeting I had we had 36 Commissioners uh I forget our were how many different um agencies that represented well yeah with 36 it wouldn't be it would be less than 36 because there are a couple that came from the same so so maybe 20 or so uh different agencies um but they are are looking to meet monthly uh they're going to hit topics that are relevant to all of us uh it is a discussion group that um by engaging in it it's a way of learning the job without being in conflict with open meeting law because it is a discussion it's not talking about rmld policy it is talking about the policy or the r rules or the topics or industry trade and and rules that govern us all um and we don't come into this usually with a whole lot of knowledge so um things like the clean uh heat building program things like uh buildings heating standards um two months ago they did a geotherm yeah geotherms coming up a rate setting is coming up so there's a lot of really good topics um out there that we'll we'll be developing and I see week because I'm now that I'm in it I'm probably too foolish to to get it so um so good stuff there um and so that that's kind of where we are if there are things you want to know about or find out how other people do things uh pass that along to me we'll raise that as a topic and bring in some expertise and guidance and whether it's you know what another town is doing or or what state policy is or whatever uh we are are looking to um at least understand what's going on that whether we're not quite to the point where we have a political voice right now it's more just understanding um the rules and regulations and codes and things so um great that's where we're with that so just one item on my on my iPad here all I have is the agenda I don't have the package the package is not on my not on my iPad so just the agenda gota go into book in the book I did just the agenda comes up for me here yeah keep that's only she got loaded yeah so it'll be all slides sure yeah right there'll be there'll be a lot of on screen then today it's all it's on okay I can't do drop okay all right that's that's my side hustles side hustles good thank you Ray great uh thank you for doing all those things great great report anything else I don't think so then we go on to public comment we have one one member of the the public here she has not raised her hand okay does this member of the public wish to raise no okay okay thank you for joining okay um then with that we go on to minut minutes okay advisor board goes first I guess so can we just get a motion first and then we can have a discussion I'll make a motion move that the armal citizen Advisory board approved the August 22nd 2024 Open session meeting minutes as presented on the recommendation of the general manager and the board secretary we do a motion too so we can you let let them approve it first yeah and I'll do the motion there's any kind of changes they want to make so actually on that I was not here for the meeting so I'm if there are no changes I'm happy to vote an agreement for approval and if there are going to be changes I'd like to know about it before I sure so I I checked with Jason Jason's fine with the meeting minut it's Tim are you fine with the meeting yeah I was at the meeting that time there nothing okay so so so before we vote just like to know sure sure I because we need a quorum to vot because my vot right right do you all right so do you want to do a motion in a second the I mean I think you know Jason's reviewed it I've reviewed it you know no problem with it you know I'm willing to make the motion on my side do the CB have no issue we if we make it no please go ahead no because pleas I just want to make sure all right so I'll make the move of the iril Board of Commissioners approved the August 22nd 20124 open session meeting minutes as presented on the recommendation of the general manager and the esteem board secretary so that amendment I approve a second second so I thought Eric did a good job and uh no I don't unless any of you have Chang changes yeah so m i great Porter I I I so that's four with one ABS oh sorry okay the order minutes just okay I just wanted to be proper about okay thank totally good all right okay um which brings us to op policy okay so this oped policy um again this is we're we have a program of uh reviewing every three years the various policies that are in place um back in May and June of last year we updated the policy 19 which and the goal of that was to move all of the responsibilities of the boc into one document because it will spread across 30 documents um and so this change the only change on the opep here we're not changing the program not change the policy the only we're basically changing is we are removing the uh roles and responsibilities of the board from this policy policy 8 um because they now already appear in the policy 19 that we approved so basically we're just deleting them out of here because they now exist in policy 19 which is so purely administrative change and we'll be doing this on a regular basis because we couldn't do them all in one fil swp okay um and you said every we do this every three years right we had we're supposed to go through each policy every three years so typically we do one to we're supposed to be in a habit of doing one to two policies every um meeting okay so we can get through every all got yeah so what's the what's the what's the plan for other policies uh so we've got a so we'll we're going to keep working through them y um there are several that are that should that we need to review like now that we should have rone last fall okay um and so we've got basically a spreadsheet and um I don't know which ones we're going to do for February but we'll do probably two in February we'll just get back in the mode of doing one to two every month we got to get through them all and and part of the things that we are going to recommend as we look at them there's over 30 policies some of them we should probably either incorporate elsewhere or delete that they're just not really relevant um as they once were but we'll make recommendations on each one individually um there's just it it's a unwieldy number like dissolved policy like we did we've done dissolved policy we've done a couple we actually have done a couple of those in the past four or five years L policies I don't remember which ones but we have it recorded yeah um I have an email says Bob's going to attend remotely I don't know you you picked him up yet he hasn't I did reil yeah I got the same email good yeah he sent all us so this these edits are so standard thing we do a quick summary we do the clean copy and then we do the red line copy so the only change here is um board stuff we're actually deling from here because we already moved up to policy 19 okay so what it's the stuff on the red okay actually if you get into your your iPhones you can actually probably see the it's also it's up on the screen yeah but I can't read that here yeah even with my social you know I can't read what's up on the screen either I'm sorry all on the oh okay that one's even better but sorry I'm better I apologize but if you're if you're saying it literally just moves things to somewhere else then this this one's purely administrative there's no yeah there's no content changes to it okay on this particular one other ones in the past we obviously on the policy 19 we spent time walking through that two meetings but this one no I mean based on what you're saying there's not really much to think about here yeah right so I mean is an administrative and it's just um it's just the BC okay I mean based on what Greg's saying are you yeah I'll move that the IR Board of Commissioners approve policy eight other uh post employee benefits OPB prins liability trust fund revision three as present on the recommendation of general manager second okay ready for a vote y favor rep i m 40 y great you I just have a comment on this if you don't mind please so this this is just a comment just for recording for the action so since I just was looking at the opab numbers and the liabilities for the pension and the op liability and so if you look if and if you can just put up the page 68 on the screen and you you'll see that year to year there's not too much change in the OPB net opep obligation page 68 please yeah it's it's the statement of net assets it's there go yeah if you can just blow it up a little bit yeah yeah so you look at the net opab obligation doesn't change too much year to year it go it changes a little bit but there's big changes in the net pension liabilities okay and I I I went back a few years and there were you know it swings around a lot so I'm not asking for an explanation now but in the future at a future meeting could it'll be good if you can just absolutely yeah either in the February or the March one we'll typically do a financial update just a request yep I got your text earlier so I've got some answers now but we'll save it for the right time yeah totally fine because there the big changes and it's just good to be I mean it's a big number it's like on the balance sheet yeah good than you so recorded we ready to move on to Megan's presentation thank you got it that's Greg's no she's got yeah um I think this analysis was requested by and um a few weeks ago so we've started the process and we've establish the method of it I think that's the key like just fundamentally what are we trying to calculate and then you know we'll go from there we have some preliminary analysis done so on kind of explain all that is be requested by who I hear what you said I didn't forget about you and also others I think R ra but yes viic has been no no no but I think yeah many people I think both and da theyve also been very keen about energy efficiencies yeah program so setting a little bit of the l r so the way we look at the energy efficient savings are two kind of two layers the first one is the underlying savings so basically if you look at the the load shape of a customer if it's like this and then the underlying thing is if you put in more efficient equipment the entire low should be lower the entire shap you know uh curve should be lower so but that there are two pieces to uh to this underlying efficiency one is you know what type of equipment you put in um the other piece is you know how many people are going to convert to to using more efficient equipment so those are the two main factors we're looking into and the other piece is the peak demand reduction or demand response savings and those are again you if you look at the curve you're trying to shave the curve smooth it out that's the active uh demand response part of the savings so we haven't started looking at that yet but today I'm just going to focus a little bit on the underlying savings for the residential sector and for the demand response savings it's the same it's you know one piece is you put in the equipment there's an embedded demand saving already so because the saving the energy saving the kilowatt hour is actually stemming from the kilowatt the power savings so there's some embedded demand savings and then your active demand response you it's just on top of that additional savings um then I'm move on to the next one so we did we started with the residential sector it's about 40% of our load um we we have to make some assumptions on we we basically we're trying to assume that all the appliances will be more efficient and then we're assuming 80% of our residential customers are going to convert and just for context currently with our about $3 million Energy Efficiency program we have about 10 to 15% of participation rate um just just for context and then um meaning only 10 or 50% of customers are trying to do any any any piece of it yeah okay any piece of it but this assumption we're making is that they're going to change every single thing because we're just aggregating the savings from each I think maybe the next chart will explain a little bit more so if you look at just just right yeah just make sure that you you understand the model you're about to show assumes an 80% participation rate in the residential sector versus today we're roughly 10 to 15% so this is a trying to get an idea of what the boundaries are yeah yeah so um this is a preliminary list we we look at you know Mass saves you know technical resource um um menu reference menu and we look at some of the the Consultants that work in the in the in the Energy Efficiency space and trying to come up with a PR kind of reasonable but simplified list of equipment that we're looking at these this is the list we have so far we might refine it if you look at the percentage in the last column you add all those up it's 100% of a house's load so and then it includes all these different equipment it doesn't mean every house has all of these and but it's just like on average what's a typical usage Prof profile and the the the the column next to it to the left of it that's where are just applying that percentage to the total residential sector load of reading territory so just to give you a sense of where the allocation of the different type of equipment usage is um and I'm going to go back here just to kind of explain the overall preliminary result we we come up with um with all those assumptions that I just explained we think there we the conclusion is there's probably % that we can achieve in terms of underlying Energy savings in res in residential sector and then to translate that into megawatt hour is about 25,000 each year and then for comparison that that saving that reduction is about 4% of our total load okay you're saying residential is 40% and so you're doing 10% of that and so 4% of the total load is that that that's a number right yeah assuming 80% 80% participant that's the potential for that's the kind of the upper bound probably the maximum potential unless those folks are already doing those things but they haven't actually thought to go to the our mul program this is not this is not considering whether they get a rebate or not it's just pure energy saving actually but it assumes that they haven't already done a lot of those things which they might have done and we don't we don't know if they have already done those things right right right so the savings could be less actually we this assumes that they haven't done it but that they then do do it yes and I I would guess that just in the normal course of people's buying new refrigerator reping it's already happened for a lot of I would guess yep but so that wouldn't really be achievable probably right not that it has to be the 10% isn't it would be it it it's probably it's theoretical it's theor it's at the high end yeah I the KE this gives this is an estimation of the potential of such a program if it was all incremental and had 80% participation correct and correct and that they hadn't already done it yeah but just not yeah that's exactly right well well yes you can say that but also our savings like uh calculation is based on the most recent threeyear Energy Efficiency plan of the I use and that's from 2025 to 2027 so efficiency improves all the time yeah you know the assumption is that so there's a little bit offset of that okay and then we put that conclusion in the graph on the left that's what it is like the different bigger category of appliances and equipment in the house that's kind of the proportion of the the the the savings HB and other other is the big other is a big yeah other is very big miscellaneous yeah many different little things EV would go in there uh I don't EV is not this is the only way from Electric to Electric EES would be incremental on top of this total load yeah so the E are not in the analysis right now yeah there's no like more efficient EV charger we're not talking about that yeah right okay you have hva C being the base but that's that's yeah that's like if you have a electric air conditioner or electric heat pump actually this is more about electric heat pump right then now you have a more efficient model and that's the savings that you can so so Megan if you compare like there's an organization called AC right there Association that deals only with Energy Efficiency yes so what do they say about is this like a ballpark number that's consistent with what they claim is the potential for Energy Efficiency sector I'll check on that yeah I think just be good to check that yep because you're doing a model based on those kind of numbers right yes so you're taking massive yeah so a AC they they are National so they look at like across the the country like some averages or whatnot but they may information a mass save is our massachusett yeah but yeah I think from the like the technical savings like for this equipment what is more efficient I think that that would be another good like you have a pool pump here like I don't know how many people have a pool pump in Massachusetts I me it's it's it's it's more like in out South right South and West yeah I mean the I think the goal is to go even a little bit higher level because there's so many variances from house to house yeah and yeah so that's where the direction we're trying to go like not to get into the weeds or go into the rabbit hole like okay how much is it 3% or there 3.5% I don't think we can ever get to that yeah but the ballpark 10% is I'm pretty comfortable with it but I'll definitely check with the AC studies they do studies every year uh so the last piece I would just kind of say is the next steps like I said that invented demand savings should be the next one because we're looking at the appliances it itself already and then we're going to look at the peak demand reduction that's going to be very interesting um that will also highly depend on the uh participation rate and then we'll move on from residential to the commercial industrial sector um this sector is way more complicated just different facilities different buildings different equipment different usage right all the yeah well again we're going to kind of go down the rapit hole a little bit and then come out of it and try to have some high level categories of of uh energy saving potentials that's pretty much it I think you know people are interested in this topic I think the end goal is for us to actually think about our program Design Energy Efficiency program design on how to increase participation rate I think that's that's probably the key yeah actually about this the key thing is customer engagement yeah just customer and it's a question of business model right because right now if if it's total Outreach just if it's just a utility and a customer program if you have like in other cases I know there are examples where you have third parties that like if you just look at Mass Save Mass Save is an example of a third party that is helping utilities and the customers figure out you know Energy Efficiency so if there's ways to use a third party I'm not saying you know it's it's not a simple model but it's worth exploring if we can use other people to help us here I I I will say that uh massive is a 4 billion doll industry that implies thousands of people um and they do have have higher generally do they do have higher incentives so for reading for rmod right now we have a 3 million doll uh budget for the E program so we need to think about okay with that three million how much participation we can achieve and if we want to reach higher then we have to raise increase the rates to collect more fund so there's a senses there are Municipal Utilities across the country you have some California also right so I'm sure they're also looking I mean California is pretty much of a leader in a lot of these programs so it's worth seeing if there are some if there's something we can learn from them I think the suggest so two things one is you know the stepwise program that Megan and her team have been pushed on as a good example of a third party participating but not getting them helping us make it happen but not creating a barrier between us and our customer exctly and I think the other element um you know the recommendation you made the past and you're making right now is you know lessons learned from other utilities so we're very active we're becoming more active in AA um we're we're more active in NEPA as an example some lessons there but trying to learn from what other people have done from industry participants and then example like stepwise third parties as as we talked about last meeting you know there's a bunch of partners that partnership piece is what we're trying to focus on so other companies um learn the lessons that they have excuse me lessons that they have as well so learned are gonna be important well I mean and I want to get back to Energy Efficiency because when we talk about stepwise we're talking EVS if we talk about Adobe we're talking heat pumps which are kind of two different things here both yeah well there's bunch of things but well there a bunch of things but we're talking about enery home Energy Efficiency and can we get savings out of that when it only makes 40% of our load and only 10% participate what value are we going to get by reduced load if that's the rate of participation and if many people who bought equipment in the last a lifespan for um appliances now is only about 10 years or 12 Years Years forger um which um as is about 30 so and it is hanging by a thread but it's also not electric so if oh your so your situation sorry yeah well the refrigerator is but not the not the stove um so you know how how do we which is where I think they're trying to get from us so if we can stay focused on the the home energy efficieny how much leverage can we get how much incentive can we provide to increase the r p participation as well as gain some of the value in the that we have right and usage is going up rather than down um even though I have fairly efficient things and as electrification continues there's an upward pressure and I think the recommendation that the cab and the B are making to us and that's what we're looking at is how can we is there things that we can do to dampen that well I and that's the goal and and and so within the framework of Home Energy Efficiency um I'm going back to looking down the list of of where that is it is really just a few things and and I mean we're not exactly right isn't yeah I mean there's no silver yeah there's no I think I think I think you have it right about customer engagement can we just get more participation yeah I I don't think I mean it's not I don't see this being huge yeah no no and and so so that making your analysis here you know this is this may not not be a very big impact but all I'm saying is let's just get it recalibrated with say someone like ACV and people from from California just just to make sure that you know we're not burdening the organization you know chasing bad goals but the idea is that you know I think we owe it to everyone to see what can we get from Energy Efficiency yeah and small I know there's a lot that people talk about it so it's worth exploring some more yeah I mean we have sort of two goals for this one is to have people use more efficient electric appliances but then we also have the goal of people converting from Gas Appliances like gas heating maybe a gas boiler to some Electric System which is more efficient on a carbon use basis but not necessarily a lower el usage no might be n more efficient I think a good example that you're bringing up is if we think about heating systems in particular or cooling systems the heat pump concept well you're getting heat pump it can that different but let's say let's take a hot water heater hot water heater yeah I mean if if I had a gas hot water heater which I kind of do I have a half gas water heater um and I want to convert to Electric then the incentive ought to be to go to a heat pump water heater right incentivize that choice and maybe we so that they so that we encourage someone to get to electric heat but also encourage someone to get to efficient electric heat or or um I think you're I think you're you know you're Point you're reinforcing the the proper direction and that is you know we part of the you can't see it on this one but part of that um electric load mix is you know where's the big you know biggest to smallest load right so hbac is the biggest other is a big one but that's a bunch of smaller pieces but water heating is a is up there in terms of the top three or four depending upon how it's used so I think what you're saying is let's keep looking at those prioritize and back to the Vex comment is you know if we can increase the participation in some way or shape it might not move the needle significantly but given the fact that it's not a big needle what can we how can we learn from what other people have done to get that if it works out to be a half a percent or 1 percent it's still important the question is just how do we use our resources to make that happen I think with ex saying Take Lessons Learned yeah and use third party so I I think the concept's good good question um think you were you presented several months ago about how the existing Suite of offerings was a little outdated and included things that like forget what they were but light bulbs yeah and it was clear and it has been clear for quite some time but offerings that are current are outdated yeah we we've already changed that you did already okay yeah what's remind us what the change for that you so we actually got rid of most of the appliance rate baits with focus on five five pie pieces right now I think it's mostly electric r two kind of types of electric ranges snow blowers like just those those appliances are not like fully developed on on the market yet so we still provide those Prov we still provide the Christmas light lights for the M municipalities and then EV Chargers and okay yeah we got rid of you did you did that already Yes I did that yeah yeah the other questions I don't know I think this is good thanks uh I think some of this can roll into goals and like to bring that discuss yeah and you you talked about efficiency but then Peak Peak response and demand it's related but is that a separate presentation or is that a yes we're we're going to do that analysis and then we can report back on how much that wasn't meant to be for tonight no next steps this is next steps oh okay excuse me that that's like cost savings but not you're just shifting the energy around shifting energy use around but you're reducing the peak and reducing cost but not energy not not Kil hour per se I was only looking because it said Energy Efficiency and Peak management but tonight was Energy Efficiency Peak management will be another time yes and also just energy efficient equipment in itself has some demand reduction potential we want to look into that as well just don't have that full full picture yeah and I just following up with something from before how much is what is the what is the total budget for for that solo rebate for the residential in I was going to mention this um so we have $3 million budget right now but that covers everything cover all these Energy Efficiency uh rebates heat pump rebates and solar rebates okay three million Al together yeah and how much did that got used last year I two two probably two over two but we're still closing out last year a little bit but but significantly under people sign ific L underutilized it yeah previous year we were were at the $3 million Mark we used all this past year I didn't and is it it can that amount be filled by any of those buckets it just depend what people use well so is it is there a certain amount reserved each type of no no it's just a to pool unpol but but we are making major changes to the heat pump program y so that $1 million would be quite easily spent If people really kind of so in other words hypothetically if nobody used solar but everybody bought whatever the applian is and did 3 million worth it could be 3 million and conversely if nobody did efficiency but did $600 a kilowatt that three million could be filled up by the other thing yeah yeah three million and last year was only about two or a little more yeah I think more than two million in 2024 23 was high yeah and why was it so significantly underutilized if it was in previous years had been it's mostly the cni sector very little participation but you said in earlier years that they it had been fully spent or nearly so yeah well so remember over the past four years we went from three t0 of a cent to four10 of a cent to 510 so we actually we made the size of the budget higher we have more dollars so we we were utilizing it and we're realizing that um as we continue to move the program forward we're going to w't say run out of cash but we want to keep the pool larger okay so the reason that it was underutilized is because the budget was larger the actual utilization is about the same yeah no so we have we have to take a look at it we actually yeah I we can report on the stats after we close out 2024 yes um I think also at some point you're gonna hit you're gonna hit the a ceiling for sure yeah we also have a done it year one We're not gonna do it in year two and year three we also have a cash flow issue right we collect the the the what 51% each month right uh so some months we actually in the red because we we send out more checks than what we collected so that's you know it's a it's a balance yeah but we're not worried about monthly numbers right we're just no no not really I'm just saying like you know so we we tend to have a little bit of Reserve just so that when we need issue I think to your point David I think there is an element and of X of Outreach correct you know and and I think with with a new um marketing and and uh and Outreach director uh we can we can kind of spin that um yes we definitely and and do some more things in terms of Outreach but um yeah I I think to your points we're I'm glad we're growing the pool um if we're not using all the money we collected then we should develop some incentives to do that um but yes I get that um there's some things that don't provide us value or or people are going to be doing anyways because they see the sticker on the device of the energy star sticker and that's the one they're going to get so um where we can we can make some better choice encourage people to make some better choices um ranges uh hot water heaters being among two top and AC and crims yeah and that those those are the big loads yeah and that and that gets into the whole conversion from oil and gas to heat pumps so that's I consider that yeah no and and I think part of my original request was not just the residential part but the cnip also because the third party players can actually be much more engaged on the cni side because like if you have like a large commercial building people go and change out lot of the uh thermostats and you know and you can put in more controls and you can find some savings there as we said it last Bob said it last week bigger bang for the buck yes I'm with you good good recommendation okay thank you great thank you um we're gonna jump to I think the next item of the agenda is U update yeah perfect okay so quick update I usually leave this for the very end but we're going to focus on goals after this um so our ourl team may kind of back your point um as I think I mentioned uh earlier this week so uh under Megan's leadership would allow support from the HR Director um so we've hired in the past couple of these These are recent hires in the past couple of months but uh replac two of the ird these and all of these hires are replacing existing positions um so ird specialist ird analyst um uh and also part of ird as the customer service specialist um uh uh and then uh also a line worker so each one of these are replacing somebody who has gone somewhere else sorry Greg can just interrupt is this are your slides in the packet somewhere I I don't see them uh no they're in your email package that came no they're not even in the Emil oh oh oh I'm sorry these aren't no I will so can you see our screen they're not I I can't um I'm not sure if it's something that could be shared but that's fine I'll just listen um and if it could be emailed out afterwards it' be great [Music] uh okay email to the group um that the heading is there but not the content right the content not there so so basically it's just it's two slides Pam the first one basically is talking about team members um so in the past couple of months the team um has focused on um filling out some of the positions so back to some of the programs that we've been talking about that are ird specific and Megan's team um we now have individuals who are motivated interested in these topics so that is starting to come into play um in addition we had talked before about the control room um uh you know that's a that's a very important position in the organization we man that 247 um we have an open Phan there it's a challenging physician because it is you're literally they eight hour shifts um in the control room so you're looking at computer strings and answering phones Etc it's a different kind of job um and we we staff it we don't have people on call we actually staff it um back to the comment we just talked about relative to outreach um so our marketing manager is hit the ground running and is uh as a couple of you guys have already commented is doing a good job but we need to provide some additional horsepower behind her so we've this was part of the structure that we put in place last year but we created a marketing communication coordinator um we had built that into the the budget for 2025 and then also um we are interviewing for a system engineer position as you guys remember last year we um took one of the engineers and promoted them to be the assistant director um and so that's where we are from a recent um pipeline higher perspective right now in January and February our goal is to get them all done by the end of February are the reviews um for those so there are certain members that actually do annual reviews other ones they do inter immediate step evaluations but for the ones that are all viewed our goal is to get those all complete by the end of next month and ke and offer some comments that you guys made um earlier this week right training Communications and growth development that that does sound familiar sounds familiar does it yeah I took good notes and and that's actually part of the program particularly in the training and the career development there's a there's a thing called the career development um programs that have languished a little bit we're gonna streamline them because they gota be kind of they became unwieldy but yeah it's important from particularly the new guys to say you know what's the progression look like so but I think the element of the new people coming in and this has really been the case for a while is there's a lot of interesting things happening here at rmld this is a very Dynamic space there was a time when the electric utility was not a dynamic space but it is now I'm looking at you Jason it's crazy um next item uh is the email so I was hoping to have it done by the end of this week um we're getting some additional licenses um so we can roll it out to all 10 Bo and cab these are basically rld email addresses um I expect some commun to you guys should expect some communication from um Our IT director mid to late next week and hopefully we get live by the end of next week but I'll say we'll be fully live by two weeks from now February 14th so since we have Megan here um with with the new people into your group uh they're getting oriented they're getting training you've been working with them and they're understanding their jobs and everything and you're getting the support you need to get them through that process yes all right I'm very happy with the team right now all right yeah and um since we have the HR Director here I'll um go to question that way with the marketing and Communications uh cordinator coming in to support our marketing communications director um I I know we had a conversation maybe you can share with the group I'm we're excit I'm excited about that person and the role can you talk a little bit about how that person en rooll is involved and what you're looking to do with the coordinator come up microphone just so just to narrate the why I I had Greg I saw this today and I said put posting because we have a process to go through whenever we change a job description that's a union job description so when we originally hired the marketing manager we had to have that approved through the union and and they did do that and being hired marketing manager and some of the qual some of the qualifications and and tasks from the communications manager job went to that marketing manager and she also elevated that role with all of her skills that she brought to it as well um there was still some things that she was doing and that she's going to be moving away from as the communications man or coordinator should I say we've changed his title so many times because we've been kind of looking we actually it was really um incredible the way we went through the process just to show you the professional that we hired I went back to her and I said GE when I when I submit this to the union the best thing for me to do is to show them where all the tasks of the communications manager the original position went so Melissa went into that job description and highlighted every piece that went to the that came from that position to her position and every piece that went to the newly created position of marketing Communications coordinator and we fell upon that title because we did some research to say you know I I've been a marketing Communications person I had a pass life a little bit in that so I um I said to her you know I found it difficult with the job titles because when you say Communications you might get something totally different when you say marketing you get a lot of sales you know we want to have somebody that can write that can also do a lot of the you know marketing driving U these programs that we you know intend to do at rld so um we crafted that Megan and Melissa really crapped at that job description and right now I say posting because we do still have to go through a final approval where Greg has it on his desk now for the final approv to then go to the union and um then the union will look at that see that it's satisfied to have met all the things did I miss anything and the union is input is just so that they know that those skills are there that the Staffing I mean they mainly are interested in make sure they're not losing staff right so that the skills are still being supported and that they're still getting staff to cover that they're they're not losing not not losing the work itself as well you know because they do want to retain that work that is covered under their contract and and I think that's important so that nothing gets outsourced without you know that just just a clarify so um you know we have three unions the majority of people are member of a unions but um our Focus as a group as a team is to focus on serving the customers so while they're a participant they're they're intended to be a partner of us yeah they're not they're not our audience there no no no I understand and and and I I just my own clarification just they I'm still learning there's a contract a lot still Lear that's all good and this is this is why I just don't want to make sure people understand we talk about the union stuff because it it here um it's it's a partnership it's not it's not an antagonist and that's what I'm hearing that you're you're engaging them and so that they understand that the the work is still in house and they just providing who's who's doing absolutely our real focus is is again back to the by having the structure is to get the Outreach to the customers back to what you know verc and Dave and you have been prompting all yeah and the feedback has been incredible with Melissa joining because she hit the ground running with our event right out of the gate power power week and um she engaged the full community of people here to work with her including myself and others and um we met weekly we had tasks we all chipped in and everybody really developed a relationship with her very very quickly so I think I I think the the whole unit here is real really pleased that we went with that marketing manager position so so the main intent of adding another person is because Melissa has a lot of capability that she doesn't have time to you utilize yet so she was on the ground running all these programs that were kind of hted because all the changes but now we're ready to like for her to actually be the marketing manager to be more strategic and planning and and all the bigger things and we're also engaging more with legis Lors Regulatory Agencies and all that that's going to be in her house then this person will really support her to be on the ground and doing all these local community engagement right good um in in the jumping on the theme of local community engagement um I my past life as climate advisory committee member I did talk with with them and uh so in local community engagement um I would encourage um the coordinator or or Megan I mean uh Melissa to touch face with them so they can if a message wants to come from us out to the community work through them they can Echo the message um I mean there's some other community groups too but at least certainly um and and join one of their meetings and say Here's the programs that we're talking about to the community whatever of the different things that she wants to talk maybe there's an event coming up she wants to just encourage uh her to talk um to that group um as I spoke with them recently they um they thought that was a a good good thing good connection to make um and yeah my my brief interaction with her is she's she's awesome so um yeah collect DNA start growing it because [Laughter] we that's that's a strategy I haven't thought of yet that's a long-term strategy it takes a little while to get that but yeah she's she's incredible okay all right uh thank you thank you both um projects just a quick update on some key projects um we talked about these at the end of last year but on storage systems you guys all know starting in 2017 we have a five megawatt um 2hour system in station three um and over the past year and a half we've been working to add a total of 20 megawatts and another four 5 megawatt systems um two of them are going to River Park it's actually U there's equipment on the ground as we speak the goal is to get those commissioned by March um there'll be another 10 megawatts added to station three um the uh that's with a different vendor both of those systems are back to the concept of Partnerships or with Partners um there was a very involved process and there's a lot of engineering work that goes into those um including um ISO New England ISO New England put in place uh requirements to do what known as level three studies so the first of those four systems the first five of those four systems one of the River Park ones went through a level uh zero but the other three went through uh level three studies um so we had external support to get the applications done Etc at the uh January 22nd meeting the rest of the three systems got their ISO approval so we basically have all the approvals required for those um you guys have heard of aome um we actually have a joint Grant application with them um actually there's two of us there's Burbank California and ready Massachusetts partnered with Alim for our Grant application that's a different chemistry um and that's a longer duration it's a roughly a it's tended to be roughly a 10hour system um and then you guys know that we're continuing to work on the form um that's a 100 hour system um we no later than uh I say no later by May of 2025 um we want to come back to you with lot more details in terms of next steps for those that particular form one as I had mentioned to you um late last I guess it was I guess it was just on Monday but there's a $3 million Grant out of the 9.3 million that the state of Massachusetts was awarded their allocation they basically are awarding it to us and they sent the recommendation back to doe so um obviously you know that's predicated on us actually doing the project but that continues to move forward as well uh the other two big projects just real quick snapshot and we'll um as they get a little bit further down the road we'll reach third probably uh uh meeting we'll do a quick update um with the project managers working on those but the Ami update we expect to execute the contract in the next couple of weeks by the end of February but next couple of weeks um the team's working on the initial um order it's about 33,000 meters just to give you guys an idea of order of magnitude um the intention is to have all of those well the first 600 to uh be installed by um early fall September of 2025 and then the balance of those to be installed ideally in a six-month period maybe six to nine months in the first portion of 20125 but all of it to be fully commissioned um ideally in uh 2026 but early 27 latest um that's a prerequisite to some other projects that we're working on as well which we'll talk about later relative to uh internal platforms and then station 6 update um Transformers um that we ordered literally a year and a half ago um they were finished a bit early back in November and December there's two of them um they are supposed to uh be delivered in February um we'll end up putting those in station four while we finish the prep of station six um there's quite a bit of activity happening now so we'll start bringing pictures by the way that picture on the screen is the River Park station so you can see that's um a week ago so there's actually equipment that's being placed already in the River Park system relative to uh station 6 um probably the key it's going to be a late 26 early 27 um full commissioning um we're connecting to National Grids um 115 KV Network they've got to do some power they're doing some grid Tower uh transmission grid Tower work in that area on their 345 KV lines um so they're they it's going to be probably a 2026 event by the time they're ready but hopefully by that point in time all of our build will be done ready to connect once that's done so those projects the Ami and the substation 6 you'll hear more and more about them but they're now very visible projects quick that's a quick update for uh GM updates again this just quick snapshot I'll make sure these get sent to you or get included in the package so you guys have a full and they'll be part of the minutes as well any questions big picture Okay show great and you have M as okay perfect Dave next agenda item review or not review but just uh comments not comments uh how do we how do we write that uh well just that we had your review meeting on Monday night y I think the meeting itself speaks for itself it's hard to sort of summarize because there were five people and it went on for 90 minutes so I think it's I don't know we we could summarize but I probably we don't have to I think the fine with me yeah I think I think we've go to goals it'll be good yeah sure right does anybody anybody else want to I'll send you the package yeah I just have a general comments I think you know historically the camp has never been involved with setting goals for the general manager okay and I think in the spirit of how we've been engaging I think it's you know at least speaking for myself and I think maybe for you guys I think it's a good sign that you know we are being asked to participate and I think you know so thank you uh I think you know we were asked whether we would want to be participate in the previous review and it didn't make sense because we had not been involved in setting the goals I'm saying if we are involved now in setting goals then we can provide our input also about reviews going forward thank you for including us um yeah great so um in so it's on the screen but also was in the package and actually the first draft was some was shared with you guys back in December um we kept the same based on the discussion we had earlier we kept the same structure Vision team Personnel customers platform funding and power supply I'm given where we are right now that structure and it it is um priority we prioritized we think properly we could move power supply ahead of funding but the reason I had funding ahead of power supply is you need dollars to make sure you pay everything um we we made some refinements to it um the vision um I think the the difference that we had I shouldn't say difference but no change from the 20 um the December 2024 piece on the vision and strategy I'll just walk through the big picture and then you guys can comment on it um the team and Personnel um again we focused on again some of the things we've talked about um over the course of the past six months in particular but you know management team training including me um obviously we have the union contracts are in process right now and as we talked about on Monday but the the uh prod productivity metrics um whereas we are in a growth mode there's a question of how fast that growth is but uh we are building out networks we are are doing reliability work etc but the key and but labor is is the second largest item in our cost structure it's a little bit over 10% so you know for us is how do we equip back to some comments and train we do a good job job on training we do a good job on equipping but you know how do we how do we work together to move those produ create the productivity metrics as a as a set of metrics so that the whole team including the individuals are actually doing you know turning the cranks so to speak they have an idea of of what the targets are Etc customers we trimmed C we had I think we had six items on customers I trimmed it down to stay focused I know the feedback you guys gave me last year was it was ambitious so on that there are some pieces that are underlying this um but cost of service and rate study for um by the end of this year I did put as you'll see in there um Pam for you and the rest of it but you know some some quarterly targets when we want to get these things done by um but the cost of service and rate study it will be a pre uh prerequisite for doing 2026 uh rates implementation so that we've done by the fourth quarter I'm on customers now that's f g is complete the customer satisfaction survey we typically do this every three years so doing that 2 is the right time and again we've had a theme it's a constant theme because it's always challenging customer engagement customer communication we just talked a little bit before with some of the comments from Megan and Sue relative to how we're going to staff it but how we continue to be a little more creative we've done a lot of work with um podcast we've done a lot of work with um uh we we're engaged with social media we haven't done a lot with social media um webinars Etc but just how do you broaden and then of course the partners Chamber of Commerce yeah yeah you know you've had really good success with webinars I think yeah I think we we kind of had a break with that but you know but each of these programs solar heat pumps EVS right um you know when you've done them you've had 30 40 people uh join andew them afterwards you know so so yeah so yeah more with that I mean you you've got good partners with Adobe and stepwise so um you know getting them plugged into those um if uh it if there's a a partner on residential solar that we can plug in there I don't I don't know who that is but you know there there might be be someone who can fit that bill but um yeah I mean I think that's that Pro provides the the content that that people need to understand because they they are complex you know it is they're not oh it's interesting but oh my gosh make it easy you know and um so so to have um those repeat recycle and promote it on a on a loop some interval um yeah probably quarterly would be too much but but you know certain freeny on rctv too they seem you know they're probably watching they seem to have a lot of dead time on RCV let me put it that way and and what could be more exciting than heat pumps well at least put something on there they could they could replay the webinar yeah that's true because it's all it's all it's not a crazy idea at all that's a great idea once you once you film it you know just they just run the table and then and they yeah they have the ability to do that so that's a great times they have they have lot of dead time um and and how many times I gotta watch horn Pond the guy who does a tour of horn Pond I think I've seen that five times I I did a uh wasn't rctv but it a CV program where I was interviewed by the host and it talked about the the house conversions that I made and the Energy Efficiency stuff um if we want to review that again love to and and just talk about the conversions because I now have almost 12 years of of data of operations post installation here and and as as I think we know if you go to heat pumps you save total energy um so oh yeah my electric bill went up that was terrible I like my last month was like $500 but I would have had a $700 fuel bill so um you know I I can show or at least it may be narrowing because now inflation and other energy costs have gone up but relative to my Baseline I'm probably still showing savings so we are adding a customer what a testimonial type yeah component to the webinar so you're invited all right sign me up I mean my I'll update my uh so savings history uh graphic how you how you g your customer service how you g to do that well so because you know I'm wondering if you just said put it out there and you know people are not going to pay attention to it is there any way to make some sort of incentive um so we're actually going to do a customer segmentation study first just to understand our customers better actually tomorrow morning I'm talking to a up potential organization that does the survey for years and years yeah um and then based on that then so this organization they actually use uh a a professional surveyor so we could do that segmentation study first and then we could also use that same surveyor to develop a you know more effective what's the incentive for the customer to participate in the survey not expert I don't know but I think what suggest e Donuts if if you go on there and do the survey you get a free donut you get a free yeah again kilowatt hour is that trying to sell I don't know maybe the five discount on your bill or something you know the light bulb no no but but the idea is actually good in terms of thinking about what we might do to create incentive for more participation yeah quite often you get into a pool where you draw one lucky person so we have done in the past and we might do that but I think you know one of the things that because the last time we did it Dave was was involved in terms of us doing some of the questions Etc and we we worked hard to cover the whole broad spectrum um so what Megan's GNA try and do is is be more comprehensive in terms of the broader spectrum because depending upon on whether it was phone or written or email it by defin by definition it's focused on one we trying to normalize that but I think the suggestion of some incentive is actually a good one incentive yeah because you know I know you know I get surveys all the time they come through my email I'm like okay forget that you know there's if there's want to know how every time I buy something them I know what the experience was you know so great can I could I make a suggestion on um one of the the customer engagement goals um please on the on the rmld d.com and and other communication I think we do need a more near-term goal something maybe in q1 regarding you know kind of a thorough review of all of the kind of steady customer touch points whether it's the invoice language um that customers get every month or what's on the website in terms of current programs just to make sure we're very very sure that the information customers are getting pushing out to them is correct um so if we could if you if we could add something specific around that in addition to what you already have I think that would be a a good ad yeah I would agree with that I agree with that suggestion an H1 okay H1 no I said q1 but sorry we'll put Q next to it but H1 if you look on it there's um f g and so there'll be they'll be a new H Oh Oh I thought you meant like first half of the Year H1 so gotcha got I will provide the context for this though so we are actually we've already started doing this we updated quite a few pages already and we have to do this before we actually can migrate the current website to the new website so Q it's perfect it'll be achievable then I just want to make sure that we we know that we're doing it um quickly and and that we're being responsive to some of the questions raised great Sugg one other item that that you have is always an explanation of what your bill is and you know on both IOU websites there's a pretty easy to navigate to build explanation right so you can see what your charges are and I think if you have an explanation of what your charges are um then people can obviously go into the next step like well what can I do to reduce a charge right you have a distribution charge you have a transmission charge so there and they have little you know links to YouTube videos that that you could possibly see and and they just explain what each element of of the distribution and or um transmission charge is they don't have to be extensive they're just high level Graphics but um if you're looking to get more participation in a program then you could see what that the impact that would be on your bill so I we don't we don't have anything like that either but that it's something potentially that that we could do we have a page but we're updating that one um so so it's okay so Bob we we do I think the suggestion you have is to add explanations we do have a detailed page it's got a lot of pretty colors on it we but we put it together two years ago so back to Pam's request of making sure it's current an update with with current examples right and then your suggestion to add to that which is um things that you might be able to do to F to reduce that portion of the bill I think that's a great corre that's a great suggestion that's really good great and another one could be how many customers are getting Communications for for ex I don't know what the metric would be but it could be how many are enrolled in constant contact and getting the peak I don't know how many uh people get that now 2000 2000 okay so it was 30 30,000 meters y so there's obviously room for growth in people who receive the emails with the peak of warnings you know assuming they're going out so I think setting a goal of greatly increasing that number because we know how much impact it has when people do act on the peak so I don't know what the metric would be but to put some kind of numerical goal for putting some effort into increasing it could be the number of people getting those emails it could be other things I'm not sure what those things would be but um but especially the emails so in terms of goal changes um I've got Pam's H1 goal um um and tied to that is adding the explanation that Bob just mentioned um I probably have to do a little bit more exploration in terms of how to change the email contact piece um 100% with you in terms of our goal is to get um is to reach out to more of our customers in whatever medium um I don't I don't want to put a specific but I understand it it it it it's easy to say and harder to do nevertheless if there's not a goal then okay maybe it fall short of the goal but at least we're trying to go beyond 2,000 when there's 30,000 meters um so that's and then it could mean using committees and whatever to you know kind of put the word out a little more aggressively hey please sign up for this please sign up this is why it's important and yeah now you have two new positions who that would be could be part of what they're what they're up to between now and especially we'll try and draft an H2 suggestion of what that might look like like think about what that would be so maybe we can't figure it out in the next 15 minutes but we we'll put our heads together and think of something very good and then this this is not on well maybe it is on customer but I know there's at some point there's a rate a rate increase coming at some point I don't know what month you're thinking that's going to be uh Our intention is to review it with you guys all next week uh next month and then actually implement it April 1 okay so and we talk about little this on Monday night is that although I know Ami will enable all kinds of things there are ways and the toou rates have been pretty an Antiquated now the same toou formula has been in place for what 10 15 20 years something like that yep the same I I enrolled I guess 15 years ago or 10 years ago nothing's changed in it goes up a little bit I think the Delta between off and on is pretty small and then we know that the hours are not the same hours that we're actually experiencing the peak we know we have Ami data from industrial customers right now there's a lot of things that could be done so why not get something done in this rting P I know so that's part of the plan actually Dave when we lay it out um so that's why we're going to do it February right there'll be some additions to the to it won't be full comprehensive but just some maybe you just add that to F yeah with a with a full review of the time of use rate but more than a review like let's come in with some options for us to look at okay great yeah options on okay you want to word um you don't want to add another eight again I think it's Falls cost it falls in I guess the point is we've talked about it for years of the need to change both to more aggressively promote the rate but also to make the rate more aligned with when the peak actually is right and to make maybe make the incentive a little stronger than it is now so it should be possible to do things between now and when so I'll create an F1 we're adding goals now an F1 and we'll make it um no later than the second half so second quarter of 2025 but to enhance the use um great structure I'll put something on those lines now I'll just share with you we're going to do this when we present it to you in February so um I'll be happy to add it and we'll get a check mark for it right good check mark so you're already you were already planning to do something already plann okay right because I when I talk to you it wasn't clear that you were gonna do I thought it was across the board you were gonna propose no no no it's not it's not across the board and yeah so each the none of the rates there's it's not across the board bottom line so I can either add it or not but we're going to talk about it in four weeks okay do you want me to add it or not I don't care I'm neutral I I want to add one more wait wait wait before you add one more please okay remember your feedback last year was too ambitious so I'm just trying to be careful so this is more more about adding specificity I think and that's all but also not being unrealistic we don't want to be unrealistic I I do want us clarification yeah for the uh f so we plan to do that we want to do the overhaul yeah and then one consideration is if we change rates too frequently the customers might not like it so I I I I definitely want to have that rate discussion maybe next month but I'd like to have a conversation about when we actually Implement something without disrupting custom understand we don't want to make it too crazy that makes sense so so the February thing will be our normal um annual adjustment and we'll make some fine tune adjustments to the to okay and then as M Megan mentioned right f is a much more comprehensive piece and that and that will also correspond to as we talked about before um MDM and Ami we implemented in 2026 when we could do a much more comprehensive piece and and just to tie into it you know be has been um you know appropriately persistent in terms of lessons from other people so part of our goal with the Ami project is to take lessons from people that have already done the Ami what's worked what hasn't worked right and what lessons can we learn so that's all part of of that dep um I'll create an F1 underneath it for the refinement of the to rate okay for another one so coming back to Energy Efficiency so like you said if you measure it you're going to track it right so I think help help help decide where would you park an Energy Efficiency goal because and it's not clear as to you know you want to reduce the load or you want to make load shifting I I think what you really need to do is think about how other organizations across the country are basically trying to set goals for Energy Efficiency for a utility okay so I think the task is defining a metric that's appropriate for rmld so I think that would be a good goal and then you can work towards a number because I I could say you could say you know you could say that you know you want to reduce resident or you know the energy load by 5% over five years but that's not necessarily a good goal I mean it should be be a bu more sophisticated goal so so figure out what's a good way to set a goal and so let play back I think on that one so um so over the course of the year right I going to make this a 2025 goal but Define an efficiency metric um create some Target so a metric which would be you know is it kilowatt hours per household kilowatt out so whatever the metric happens to be or maybe it's dollars um in some form and then create then so create the metric that makes sense all of this so create a metric um establish some targets and the timing of the targets and under and overlying all of that is um actively research lessons from other utilities other vendors in terms of what they've done and put that into the definition of the metric and the targets because there's an energy reduction and there's a Time shifting element right so it's both energy reduction and cost reduction right so I think that is the balanc that's a a good way to look at it but I I don't want to be prescriptive I just say I'll I'll I'll add that and we'll make it no later than Q4 2025 and and where would you park it we're GNA park it under customer we'll make it I right now I have it H3 so we'll ship everything down we'll call it H3 Okay so we've got an F1 we've got an H1 we got an H3 um going once going twice no gold here um I mean I don't know whether this is a goal but it's it's been consistent feedback is a about the the the fact that the planed overtime has been really going up a lot and it doubled from 2022 to 2024 with line OT on planned OT going from 460 to like a million a million dollars um in in two years since you since you became GM so I think I don't how to make that a goal of that we've given feedback across the year about this and we did again Monday of how do we say look it's this has to be this has to be corrected and when does that happen and I don't know it doesn't have to be necessarily built into Union negotiations because it's a it's a management you know it's it's things that you implemented as general manager that led to a lot of this so how do we fold that into a goal so that it gets you know the costs are not so high as they've been I don't I understand the question um and I um and I don't know that we have an answer tonight or we we we no that that's a that's a much broader question and you know we spent some time in execu session talking about that it really ties into item e above um productivity metrics um and and ultimately it it ties into how we started the um review which is you know how are we doing against reliability low cost and compliance and okay I so I I I hear all the comments and I think as we talked about um that um our focus is total labor cost as opposed to one compol and so that there's a lot of things that were again I need very careful what I so um I hear you I just need to break please yeah yeah yeah so I'm I'm I'm gonna I'm going to link it to e and we can we can review it um at different points over the course of the Year particularly after we get the contract done um but there is a goal associated with how do we better manage total labor cost and and OT is one component of it yeah I'm good I'm good with that D yeah I mean I think the the statement that it's it's a result of reli reliability is is is this that these numbers I just quoted are have to do with reliability I don't think that's really I don't think that's supported by the data actually it is and that's and that's the data we we presented it is true that we have pilot reliability and that we always have no no no I think what we said is between 23 and 24 our reliability was twice as good all right so but the points well taken right how do we manage total labor cost um again ties into how do we best utilize the resources that we have and the ones that we subcontract and now we use overtime all parts of it message received um so there's good news about tonight's meeting by the way which is that we do not need the executive session no talking to Greg earlier today we ended up covering what we needed to cover on Monday night I guess I'll have to wander the streets now so whereas we we we you know we did a three-hour meeting uh Monday and we probably can be out of here pretty quickly um so that's the good and I and I think given there's have been a lot of little things that have up in the last 15 minutes that maybe it's worth maybe we and and plus the the follow up on Monday might it it would be ready tonight but maybe sooner than the next meeting we have a quick one that can be digest you go back and digest the things that were said yeah without rushing and doing it right this minute yeah and we have a quick meeting in two weeks or something so um and then if there's an es piece that we can follow then it's quite a quick thing a n you know 45 minute meeting you know so if if if we can put something on the books for two weeks from now and if that's okay with that is that all right with everybody for that um let let me have Erica reach out tomorrow morning okay she's taking care of some stuff Define define what's going to be discussed at that meeting so well we just had we just had a half a dozen things mentioned to the focus is you guys need to finalize the goal the main we had a couple of exchanges now we just want to wrap it up wasn't sure what how was defined that that is the definition okay okay there could be because I I will gu that out I mean is this is this not something that we could have a like a follow-up revision of the the document that was sent and if we need to discuss it that Callum meeting I I feel like our input was pretty clear today do we do we need about it again yeah Pam my my goal is to take this and then just update this draft um and circulate it back to you guys and I'll include the cab as well but it's the US the board and the GM have to okay to your point Pam we not need it I certainly don't want to have more meetings for the sake of having meetings um I just thought if we want to put a placeholder in case it's needed and again it could be a it could be a 45 minute Zoom meeting in case we need to look at this as a group because we can't uh we can't in email go back and forth with each other yeah understood if we want to vote and yeah got it okay so that's all again something quick and knowing that we're out of here at 7:30 tonight and not eight or nine or 10 so um I I think it would be worth just putting a placeholder date if we can just pick one and we may not need it for like two weeks from now uh two weeks from now is the week of the 10th um could we do the evening of the 12th or the evening of the 13th I can so sorry I missed this what's this only because we have a bunch of things we're talking about just to give them a chance to go back if we needed a meeting I'm G I'm gonna edit the goals and recirculate to you guys and we need basically so so technically you guys have provided input but I want you to see it and then the board and I we have to they have to vote to approve the proposal the 11th and the 12th is fine with me so and it's got to be at night can't be during the day not during the day sorry you know I I can do the Wednesday 12 I can do the the 12th I can't do Thursday just your commission of meeting for approval probably look at it as a group yeah we may we may not need it either we may not need it if the draft comes out we're we're okay with it right but we can't vote on email you know we can't that's why well wor worst case we voted I me I'll send it to you and we can talk about it um either we can leave because we the next meeting we have scheduled right now we can either do it um the 12th so we'll just we'll pencil in the 12th it'll be half hour meeting yep and then um but we'll have a full we'll have any up having a full agenda on the 26th agend agend let's do the 12 what time 6 or 7 7 6 six I don't care six twice six that's that's a placeholder placeholder person zoom zoom could be either way assum Zoom but'll be Happ ass zoom zoom zoom zoom if not always yeah always get the conference room and then there I think okay well as a placeholder we need it right there's a lot of things going on it's as you say it's things the utility is more complex than it used to be mostly our meetings are not okay you so you've had one more meeting to my my turn well you know I two more me now I got three double yes all right we done yes sir done okay oh does he have the question I didn't see did you have the question where is it on the screen there's two dates of the um the grade four our contct proposed dates oh they're right here I'm sorry they're in the motion so March thank you for the reminder um scheduling so Tuesday March 25th or Tuesday March 11th is there so this is what we do every year and um uh this is the high school art contest is this the high school one is no it's Elementary sorry is this Elementary or high school okay thank you it's Elementary and they're posted in the in the board so okay um we'd love to have um ideally two of the commissioner join us if at all possible I'm in you're in I'm in Bob are or Pam or anyone you said the 11th or the 25th correct is it both nights or one night one night yeah we're gonna backs yeah split it between two well we've played both yeah what yeah both of those are okay for me so I I I can be one of the participants um I also attended last year so if somebody else wants a turn totally fine with that too yes I um also uh was a I I I'm available both of those nights so whichever whichever one you want yeah that it's a great great event it is a great event I'll have Erica tomorrow I just close the loop and if there's three of us that's totally fine because it's a big group yeah so um and it's it's not a meeting it's an award ceremony so I'm worried about the core all right thank that are we good I think we're first 7:30 all right that they citizens Advisory Board adjourn regular session second the board commission during the regular session I heard Ray sign second already I did you heard me correct I heard everybody V in favor great thanks everybody by bye good [Music] night thank you recording stopped e